Great central location near ferry and bus, helpful managers who arranged airport shuttle and ferry for me without prompting and nice (although cold) pools, overlooking the water.
I was advised upon checking in that all units are privately owned. There should be minimum standards for how the owners keep their rooms (ie. Don't cram every cupboard full of crap no one needs to use, have half used food in the cupboards) if they want to put them into the holiday letting pool. The unit was not cleaned to my standard, dishes needed to be washed before I could use and the state of the full cupboards did not help. There wasn't even a hairdryer, but there was everything else you'd never want. I am surprised they're allowed to use the Mercure name, as for this I'd expect hotel quality/standard rooms.
Worth upgrading to water view room, but it makes this place very pricey for what it is (even though I used a Groupon and got it cheaper than normally advertised).
The wifi is not available in rooms, Austar did not appear to work, I reported tu management that 3 lights in the unit I stayed in didn't work and that the back door doesn't lock. More
- Free Wifi
- Free parking