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“Don’t bother”
Review of Holly Blue

Holly Blue
Ranked #14 of 59 Restaurants in Hailsham
Price range: R 69 - R 276
Cuisines: British
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Description: Get the whole family together at The Holly Blue in Pevensey, a large child-friendly pub with a big beer garden, LED-lit patio for al fresco eating, and plenty of parking spaces. Whether you need a pub with Wi-Fi for a business lunch or somewhere with a menu that has meals for all tastes, the Holly Blue will do you proud. Bordered by farmland, The Holly Blue is the perfect place to relax over draught beers, world wines, and great British pub grub. Our carvery is served daily. The kids' menu is packed with healthy options and tasty treats. We do a whole host of main meals.
Reviewed 4 August 2024

Don’t bother.Most of the carvery food was either on the floor or over the counter so opted for a salad.encouraged to use the App to order but not advised of the wait! After an hour I enquired if our salads were on their way and was advised things were piling up in the kitchen! After and hour and a half I chased again to be told that they were busy despite the restaurant being almost empty - surely a salad doesn’t take and hour and a half to prepare! When it did finally arrive some of the basic salad ingredients were missing despite being listed on the menu. Not a single piece of tomato or cucumber! the chairs are dirty and the table so sticky we had to use the menus as table mats.Will never go there again.

Date of visit: August 2024
    • Value
    • Atmosphere
    • Service
    • Food
Thank Sarah B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (638)
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35 - 39 of 638 reviews

Reviewed 3 August 2024

Food aweful no carvery so we ordered 3 cheese burger meals and 1 chicken burger meal plus 2 neck oil . Food dry chips warm presentation just chucked in a bowel No love in food the waitress new we was unhappy to be honest there was more staff then customers . Felt sorry for the entertainment guy as was quite good but no one there to entertain. Outside the holyblue it says under new management thats why we thought we would give a try . Never again there is so many resturants in pevensey and pevensey bay pubs will use them in furture .

Date of visit: August 2024
    • Value
    • Atmosphere
    • Service
    • Food
Thank Wendy P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Owner, Owner at Holly Blue, responded to this reviewResponded 8 August 2024

Hi Wendy. So sorry that you had this experience with us. We had two chefs let us down and we had to deal with it as best we could. This will not happen again
Sorry
Olly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2024

My wife and I booked to eat for 6pm arrive a few minutes late (temp roadwork lights in Stone Cross ) However we were seated and ordered by 6.15 staff said nothing to us about problems and wait. Then the wait. By 6.55 asked what was happening and told only one chef but we were second in the queue. By 7.25 still no food enquired again told our meal was being plated up and so it came out but an hour and ten minutes to wait for fish and chips and scampi and chips. Had we been told on arriving of the hour wait we would have cancelled and got to Churchills at Langley Shopping Centre. No customer care not even offered a complimentary drink as we had drunk the drinks we ordered with the food long before the food arrived. The waitress did apologise for the wait and the food was good.

Date of visit: August 2024
    • Value
    • Atmosphere
    • Service
    • Food
Thank lindajohnnelson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Owner, Owner at Holly Blue, responded to this reviewResponded 8 August 2024

Hello Linda. I’m so sorry that you had this bad experience here with us. We had many staff let us down that day and we had to deal with it as we could. Yes we could’ve dealt with it better and told people about the wait and I’m sorry for that.
Thanks
Olly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2024 via mobile

First time visiting here, quite possibly the last.. having booked for Friday evening, not late, we received a phone call saying there was no carvery, not an issue as wanted meals from the main menu, arrived and was promptly seated. Ordered our food… 45 minutes later we still hadn’t received our meals, on asking we were told “you should have been told when ordering there was a wait” … we certainly wouldn’t have stayed had we known that… we decided to wait as our food was being cooked.. when it arrived we were very disappointed and will not return anytime soon. This place could do with a refurbishment also!!

Date of visit: August 2024
Thank 710sunlover
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Owner, Owner at Holly Blue, responded to this reviewResponded 8 August 2024

Thank you for your review. Although it’s no excuse, we had a staff shortage that day and the waits should not have happened which I’m very sorry for.
We have now sorted out the staff issues and it’ll be business as usual from now on
Thanks
Olly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2024

We used to visit the Holly Blue but stopped when it became rather seedy and run down. However having read positive reports about new ownership..staff from the Grand and the Crown and Anchor….and good reviews since April we decided to give it another try.
I booked about a week early and confirmed the day before. An hour or so before our dining time I received a phone call to say there was no carvery that evening. Not wanting a carvery this wasn’t a problem. We arrived on time and was met at the door where we were told there was an hours wait for food! 2 chefs hadnt arrived. Needless to say we decided not to wait, and I’m sorry to say we won’t be returning. What else can I say?

Date of visit: August 2024
    • Value
    • Atmosphere
    • Service
    • Food
Thank Janice K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Owner, Owner at Holly Blue, responded to this reviewResponded 8 August 2024

Hi Sarah
I’m so sorry you had a bad experience here, we were two chefs down in the kitchen and the one who came in to help tried their best.
Sorry again
Olly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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