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Reviews (401)
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All reviewsnice hotelwindow looked outbeautiful muralswifi worksgreat swimming poolbeach accesscentral courtyardbreakfast is serveda quick minute walkin townshort stayroom was spotlessthe ground floorsmall townsmall poolhotel is locatedcomfortable beds
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2 - 7 of 401 reviews
Reviewed 3 weeks ago

Beautiful, sweet place- a 5 minute walk to the beach and a lot quieter and cheaper than staying right on the beach. Beautiful murals, comfortable rooms, great swimming pool and cool lighting and architecture. I loved this place, one of the coolest hotels I have ever stayed in. The staff was attentive and freindly. Great place all around!

Room Tip: No fridge in the rooms
Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank Craig R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koox_Group, Social Media Manager at Koox Matan Ka'an Hotel, responded to this reviewResponded 3 weeks ago

Dear Craig R

I would like to thank you for taking the time to let us know your comments regarding your recent visit to Koox Matan Ka'an Hotel.

We are glad to know that you had a memorable experience at our beautiful property and our service did please you.

If there is anything else that we could do for you, please let us know anytime.

Welcome Home!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2018

Decent stay for the night. Spacious room and bathroom. Quite basic room with no major complaints. Didn't use hotel facilities much due to short stay. The hotel allowed to borrow a towel for a diving trip which was nice even though I had checked out.

Stayed: April 2018, travelled solo
Review collected in partnership with this hotel
1  Thank 4solotraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koox_Group, Social Media Manager at Koox Matan Ka'an Hotel, responded to this reviewResponded 6 June 2018

Hi 4solotraveller

We would like to thank you for taking the time to let us know your comments regarding your recent visit to Koox Matan Ka'an Hotel.

We are glad to know that you had a memorable experience at our beautiful property and our service did please you.

If there is anything else that we could do for you, please let us know anytime.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2018

the hotel is beautiful, rooms clean, good wifi and tvs had netflix!!
i only wish they had beach access because public access is either far walk or not well kept unless you pay to use another properties beach access or buy food at a restaurants beach access.

Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank kayranderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koox_Group, Social Media Manager at Koox Matan Ka'an Hotel, responded to this reviewResponded 23 May 2018

Hi kayranderson

I would like to thank you for taking the time to let us know your comments regarding your recent visit to Koox Matan Ka'an Hotel.

We are glad to know that you had a memorable experience at our beautiful property and our service did please you.

If there is anything else that we could do for you, please let us know anytime.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2018 via mobile

The best service in town, a small boutique hotel, with great service from their staff. Clean rooms, great breakfast, awesome view from the roof bar. In the middle of all the action and a block away from the people crossing.

Stayed: May 2018, travelled on business
1  Thank Xavier G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koox_Group, Social Media Manager at Koox Matan Ka'an Hotel, responded to this reviewResponded 7 May 2018

Dear Xavier G

I would like to thank you for taking the time to let us know your comments regarding your recent visit to Koox Matan Ka'an Hotel.

We are glad to know that you had a memorable experience at our beautiful property and our service did please you.

If there is anything else that we could do for you, please let us know anytime.

Hope to see you soon again & Welcome Home!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2018

Each room was themed, using a local animal to give unique character. Our room, on the 4rth floor, was the frigatte- the frigate bird. The headboard said it and pictures of this pteranodon-like bird decorated the room. We even had frigate soap holders. One window looked out over the jungle. The other window, hotel-esc, saw the exterior hallway. My favorite thing in the room was the huge, doorless shower. The rooms surround a courtyard with a pool, garden, stream and cool rock work. Charm. Kindness. Location. Our free breakfast (continental) was so so. Good toast, overly sweet jam, plain yogurt with a sprinkle of granola, sweet bread, and diced fruit. Walking through the archway into the courtyard made me smile every time. Well worth a stay.

Room Tip: Go higher to avoid rooster, dog, jackhammer, and pool play noises. We did get quality sleep the majority of the night.
  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Kathleen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koox_Group, Social Media Manager at Koox Matan Ka'an Hotel, responded to this reviewResponded 16 April 2018

Hi Kathleen F

I would like to thank you for taking the time to let us know your comments regarding your recent visit to Koox Matan Ka'an Hotel

We are glad to know that you had a memorable experience at our beautiful property and our service did please you.

We will assure you that we will work hard in each of the improvement points you mentioned. If there is anything else that we could do for you, please let us know anytime.

Welcome Home!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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