We travelled Feb16-23 as a group of 15, including 7 kids 12 yrs old and under). Our rooms were in the Grand Plus Ocean and we received everything as promised (oceanfront balcony, wifi, safe included). Extra cots for the kids (and one room even had an outdoor jacuzzi which the kids used daily)
The staff went out of their way at every opportunity to facilitate our large group. We never waited more than 5 minutes to be seated together at the buffet and we even got reservations at Bites and Los Dunas ala cartes. The food was always excellent in every location!
The kids were in heaven with the family pool, beach games, water sports, jacuzzis, Ocean body surfing and snorkelling. Our favourite nightly show was Acrobats. WOW! So fantastic.
Special mentions to Fabio the Animation Manager, Noeli at Coffee&Me, Fernando & Antonio at the Beach Bar and Spike in Animation. We definitely felt like family. Very impressed! We would definitely consider a return trip in the future.
- Free Wifi
- Free Parking