This was our first visit to Punta Mita which we had wanted to check out for a while. We rented Villa Paraiso in Las Palmas (# 22) and from the moment we contacted the agent we had an immediate response, he worked with us throughout the whole booking process and when we arrived to Punta Mita, everything was ready for us. The house was beautiful, exactly as shown in the pictures: spacious, luxuriously appointed, high end appliances, just great! Once in Punta Mita, Yolanda from the local office was looking after us, we had people arriving at different times and we used their car service which was reliable and on time. My son's flight was delayed by several hours and Yolanda called us with the latest flight updates - the service was beyond what was expected: they actually care about their guests. Susy came everyday (except Sundays) and she acted more like the House Manager: she not only cleaned the house, made the rooms and made sure we had everything we needed but also offered to get us something we would need from the pharmacy or grocery store. We didn't expect the level of service we received: usually when we have rented properties we have had to supply toilet paper and paper towels, to mention the least, whereas here the kitchen was fully equipped, they provided dishwasher detergent, aluminum foil, napkins, laundry detergent, you name it - it was really like staying at a hotel with the space and privacy of a home - a super nice home. The golf cart came in very handy and the Residents Beach Club was everything you would want: they provide you with beach towels, chaise lounges, drinks, lunch, dinner, anything you need...and the beach is beautiful. We were sad to say goodbye to our new friends in Punta Mita and promised to come back soon.
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