I booked a night two months in advance. My son was sick this week so I inquired about the cancellation policy "IF WE DECIDED" we couldn't go. They advised me of the policy and also mentioned that other couples had inquired about the same weekend. My mom said she would watch my son if he was sick no problem. After they told me the policy I emailed them back immediately and told them I would keep my reservation and thank you "see you on the third". They replied "great see you on the third", an absolute acknowledgement of our arrival. An hour and a half later they emailed me and said my reservation was cancelled and my money refunded back to my credit card. I replied "why did you do that we agreed that I was keeping my reservation" and they said "ITS ALREADY DONE". I sent two more emails that were never replied to. Sounds to me that one of the other parties that inquired about the date we reserved was more important to them. Did they book additional nights? Did they want the spa package? Whatever your reason for cancelling our two month old reservation one week in advance is abhorrent. I have been to this bed and breakfast before and I will never return. BE WARNED YOUR RESERVATION DOESNT MEAN A THING AND IF A BETTER DEAL COMES ALONG FOR THEM THEY WILL DROP YOU.
Me and my husband just return form weekend at Absolute Heaven ( it is the real deal) It is our second time. First time we stayed at island view -photos are real, amazing views. Now our second time we stay with a family friend at ocean view and there is nothing better to wake up and hear the ocean and drink your morning coffee enjoying the view. Doug and Doreen are amazing host, they provide for your stay everything!!!! you name it- it is there... we are coming back this summer.... it will be great time again.... the hot tub is always ready, the beach is amazing, views, clean air, easy location, amazing host's, feeling like home..... what else you need for your vacation??? oooo forgot to mention the wine..... it is making you feel more special..... really nice touch ( we are collecting it )
ps. Hey Doug and Doreen, our offer is still standing ..... if you guys are tired from your views and location..... we are ready to swap places :) no complaints from our side ..... neither we need long notice :)
We stayed in the Oceanside suite for New Year's Eve (just one night) and it was great. When we got there, the hot tub was ready and the fireplace was on. Both features made this such a cozy stay in winter. The proprietors really thought of everything - there was nothing lacking in the suite and there was even a bottle of wine on the table for us! Wish we had stayed longer, but for the short time we were there, it was absolutely perfect. I recommend this place wholeheartedly!
Very accessible to Sechelt for last-minute shopping.
The Island Suite was very well equipped and offers a spectacular view from the living areas as well as the deck. The bed was comfy, the suite snug, cozy and private. The complimentary bottle of white wine was a special treat as well as the assorted snacks provided by the hosts, Doreen and Doug.
Whether the tide was in or out, a walk along the beach provided a closer look at the sea life along the shore. A full moon on Christmas night was a breathtaking sight.
I highly recommend Absolute Heaven for a relaxing getaway during any time of year.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Friends getaway||Older travelers|
|Families with young children|
We stayed for 4 nights at the end of September and it was the perfect relaxing setting for our vacation. Doug and Doreen were very helpful and wonderful hosts. The suite was beautiful, cozy with a gorgeous view and wheelchair accessible which was perfect! We will definitely be back