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DoubleTree by Hilton Hotel Winston Salem - University
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Reviews (473)
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All reviewsdouble treecookiesprovidence restaurantfront deskgreat hotelwake forestmodern hotelcomfy bedroom servicerooms were very cleanwonderful staybuffet breakfasthousekeeping staffbeautiful propertymyrtle beachwould definitely stay here againthe staff was great
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63 - 68 of 473 reviews
Reviewed 16 October 2017

My grand daugher and I were in Winston-Salem for a wedding and were pushed for time . Check in was quick and we were able to get to the wedding venue on time. Over all the hotel was very nice. Staff was very friendly, and accomodating.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank K6868PRsandrak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this reviewResponded 9 December 2017

Dear K6868PRsandrak,

Thank you for taking time to review your experience at our hotel on TripAdvisor. We appreciate your kind words about our staff, they are simply the BEST! We look forward to having you with us again when your travels bring you to our area.

Thank you,
Josh Rubio
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2017 via mobile

The hotel was clean, beautiful, and convenient to Wake Forest. However, when we checked in, we noticed we had a room with a shared door; usually not an issue. However, the tv was on cartoons next door and it seemed blaring! It blared until 11:00 pm. I called the front desk and asked them to call the room to turn it down. Surprise, no one was in the room. We had dealt with the noise all evening. Security finally came up and turned the tv off. The next morning at 5:00 am, the alarm clock in that room began blaring. Someone finally turned it off at 5:15, right before I called the front desk. Unfortunately, I didn't get much sleep because of the noise next door. Maybe ask if you can get a room that doesn't share a door with another room.

Stayed: October 2017, travelled with family
Thank anitabfranklin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this reviewResponded 9 December 2017

Dear anitabfranklin,

Thank you for taking time to review your experience at our hotel on TripAdvisor. We appreciate your feedback on the room with the adjoining door.

We hope that your travels bring you back to allow us the opportunity to "Wow" you.

Thank you,
Josh Rubio
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

This DoubleTree is absolutely terrific. Well maintained and modern facilities with the perfect balance of amenities (including an outdoor pool). Great restaurant and great staff! I would highly recommend for any need!

Stayed: October 2017, travelled on business
Thank Joseph H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this reviewResponded 9 December 2017

Dear Joseph H,

Thank you for taking time to review your experience at our hotel on TripAdvisor. We appreciate your kind words about our hotel!! We look forward to having you with us again when your travels bring you to our area.

Thank you,
Josh Rubio
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2017

A great, clean place with friendly and attentive staff. Appreciate the consistency of the brand with staff to welcome you with bright smiles and the signature warm chocolate chip cookie. Always a home away from home!

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Loralei17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this reviewResponded 9 December 2017

Dear Loralei17,

Thank you for taking time to review your experience at our hotel on TripAdvisor. We appreciate your kind words. Thank you for allowing us to be your home away from home!!

We look forward to having you with us again when your travels bring you to our area.

Thank you,
Josh Rubio
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2017

We had a very nice stay at this Double Tree. The price was in line with Hampton Inn. Check-in and check-out was a breeze. The bed was so comfortable and the 5th floor was very quiet. It was modern and clean. Several nice restaurants in this area, along with WalMart, Sam's, Lowes, etc. A very attractive landscaped area in the mountains.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank cleoandmeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University, responded to this reviewResponded 9 December 2017

Dear cleoandmeo,

Thank you for taking time to review your experience at our hotel on TripAdvisor. We appreciate your kind words, and agree that our beds are super comfy!! We look forward to having you with us again when your travels bring you to our area.

Thank you,
Josh Rubio
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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