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“Great place to stay but you are expected to clean...”
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Excellent
17 reviews
White Sands Croyde Holiday Cottages
White Sands Croyde Holiday Cottages Perfect Family Christmas
White Sands Croyde Holiday Cottages Cosy Christmas With Wood Burning Stove
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Overview
Holiday Rental House -
5 Bedrooms, 3 Bathrooms, Sleeps 10
Croyde, Braunton, Devon, England

Reviews from our community

Excellent - based on 17 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Satti01
Barnstaple, United Kingdom
1 review
“Great place to stay but you are expected to clean the BBQ prior to using it and after it has been used”
Reviewed 12 September 2013 for a stay in September 2013

Me and my Friends stayed at this cottage and we had a fabulous time. The cottage is absolutely beautiful and the staff were very friendly. However, on our first day we spent 40 minutes cleaning the BBQ prior to using it because it was so dirty. Our only mistake was not cleaning it after we used it and our deposit was reduced to reflect this. I would have had no issue paying even double the charge if I had found the BBQ clean when I got there.

Ocean Cottages spoke to the house keeper who said the BBQ was clean so it was my word against hers. I was told that if I had called them at the time the house keeper would have come around to clean it. Which is fair enough but it shouldn't be dirty in the first place.

My Advice: Book this cottage for your holiday but PLEASE clean the BBQ afterwards to ensure you don't get charged. If you find it dirty when you get there take a picture/call Ocean Cottages straight away.

It's not about the money, it's the principle.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: How nice the cottage was and the location
Liked least: BBQ was dirty
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Oct 2013
Thank you for your review and we are sorry that you had a problem with the cleanliness of the bbq. A quick call to us on discovering that the bbq was dirty would of resulted in us ensuring that it was presented correctly for you so we are sorry about that. Really glad that you enjoyed your stay at White Sands and enjoyed all that this beautiful property has to offer.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SkylaUK
UK
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Luxurious cottage, would stay there again”
Reviewed 2 August 2013 for a stay in July 2013
1
person found this review helpful

I and a group of 8 girls stayed at White Sands for a weekend in July for a couple of days of coasteering and lazing on the beach in Croyde Bay. We absolutely loved the cottage! It’s very spacious, fitted out to a very high standard and has been thoughtfully decorated with a charming beach theme throughout. The beds were especially comfortable and are as comfy as any you would find in a high-end hotel. It was in a great location, being only five minutes to The Thatch pub and ten minutes walk to the beach. The owners had even left us some fresh scones and jam in the fridge which was a lovely touch.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Decoration and level of comfort
Liked least: nothing
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Aug 2013
Hi There

Croyde is the perfect place for relaxing and, as you discovered, White Sands offers a great environment for a rejuvenating stay. This lovely holiday home is proving very popular, particularly for families to get together - great for all ages!

So pleased you had such a fabulous time, come back to Croyde again soon!

Kind Regards

The Ocean Cottages Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Daisy T
Guernsey
Level 1 Contributor
2 reviews
“Fantastic place - made for a really special and unforgettable New Years trip with friends”
Reviewed 21 January 2013 for a stay in December 2012

We arrived a couple of days before New Years eve to a fab welcome including mince pies and lovely decorations which really was a nice touch and put us all in the Christmas spirit right away. The house itself is very well looked after and beautifully designed with the log fire being a real winner with the group, especially after some chilly walks around Croyde! The location is also great, a stones throw from the Manor and a very short walk from the main village and the Thatch and other shops/pubs, as well as the path to the beach. The only downside, was that we could not stay longer - but we are already planning our next visit, hopefully very soon!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The extra touches like the mince pies and sparkling wine on arrival
Liked least: Nothing
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Apr 2013
Hi There,

Thank you for your lovely review and we are pleased that you enjoyed your time at this beautiful property.

We hope to welcome you back int he future!

Kind Regards

Ocean Cottages
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bath, United Kingdom
Reviewed 10 November 2012 for a stay in September 2012

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
11 Jan 2013
Hi There,

Thank you for your great review and we are very pleased that you enjoyed your stay at White Sands. We very much look forward to welcoming you back in the future!

Kind Regards

Ocean Cottages
07501043200
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Sarah V
Market Harborough, United Kingdom
2 reviews
“The most stylish, comfortable home we've ever stayed in”
Reviewed 29 October 2012 for a stay in October 2012

White Sands is stylish and beautifully decorated. The owners have thought of your every need which was a wonderful surprise. We went on holiday with extended family and the house was ideal for the two families to intermingle but have their own space if needed.

Croyde beach is fantastic and we loved the chilli hot chocolate at the Blue cafe in Croyde.

We have already recommended White Sands to lots of friends and will definitely be coming back for another holiday, its the nicest house we've ever rented!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The comfortable, well thought out, stylish decor
Liked least: the weather!
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Jan 2013
Hi There,

Thank you so much for your fantastic review, we are very pleased that you enjoyed White Sands and Croyde as much as we do! We very much hope that you will return int he future and we look forward to welcoming you back! It is booking up quickly for this year so I would advise to reserve your dates early!

Kind Regards

Ocean Cottages
07501043200
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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