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Reviews (793)
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All reviewsfront desklake normancookieswafflesliving roomindoor poolking suitefire pitlocation was perfecta great place to stayfree breakfast ishot tubgreat customer servicemany choicesstaff was very friendlybreakfast roomparking lot
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Reviewed 5 February 2018 via mobile

The suite was nicely updated and furnished, and the size was great for our one-night stay. Two televisions, nice linens, comfortable chair and couch. Good shower. Bed was a little too hard for us and the bedroom had very little light. Breakfast standard and eggs and bacon were cold. But the people were very friendly (especially Rick) and the price was very reasonable! Would definitely stay here again.

Stayed: February 2018, travelled as a couple
Thank jvangets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Country Inn & Suites by Radisson, Lake Norman Huntersville, NC, responded to this reviewResponded 6 February 2018

jvangets,

Thank you very much for the compliments you give to our Country Inn & Suites by Radisson, Lake Norman Huntersville, NC hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. Your comments regarding the ways we can still improve are just as important, and we can't wait to show you how we have taken them to heart.

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Reviewed 24 January 2018

The room is always clean. The service is great. The smile is sweet. The front desk staff is very helpful. Specially, thanks for the help of Mr. Bobby, GM, and Ms. Ayana. They help and teach me how to remove the snow on the car. I first experience of driving in snowing day. Will stay here again for sure.

Room Tip: Stay away from the elevator.
  • Stayed: January 2018, travelled on business
    • Location
    • Cleanliness
Thank Theresa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Country Inn & Suites by Radisson, Lake Norman Huntersville, NC, responded to this reviewResponded 25 January 2018

Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff and service. I do hope you'll return so that we can surpass your expectations of service and accommodations.

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Reviewed 22 January 2018

We were heading South to Florida with our dog and have had a very difficult time finding a nice, clean, and reasonable hotel outside of Charlotte with easy access to 77 that will also accommodate pets. This one was perfect. We had a lovely suite with a sofa, refrig, coffee maker, and microwave. I also requested "no feathers" as I am allergic...which was no problem for them. Did not stay for breakfast as we headed out before 7 am on Saturday, but got coffee and cookies to get us started along with a friendly early morning greeting at the desk. Just perfect for all!

Room Tip: Use the stairs to take our dog outside as they have a little dog yard right outside the side entrance.
  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank EMmuseum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Country Inn & Suites by Radisson, Lake Norman Huntersville, NC, responded to this reviewResponded 25 January 2018

It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our breakfast and access. We hope you'll return to enjoy the continuous improvements made in our policies, accommodations and services.

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Reviewed 22 January 2018

Nice hotel but doing remodeling while staying there. Was convent to restaurants and freeway. Front desk staff was extremely friendly and very helpful. Workout room was very small. Was along a freeway access road.

Stayed: April 2017
Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy C, Guest Relations Manager at Country Inn & Suites by Radisson, Lake Norman Huntersville, NC, responded to this reviewResponded 23 January 2018

Dear Gary S,


Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. I am so glad that you enjoyed your stay and that the remodeling did not interfere with your
comfort or convenience. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
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Reviewed 14 January 2018 via mobile

We've stayed at mid-priced hotels all over the US, and this place is one of the best. It's soooo clean! I love that they had individual lights & reading lights for each side of the bed. We had 2 rooms - one living room & one bedroom, each with a tv. 2 sinks! The continental breakfast had everything you'd want from eggs & sausage to waffles to doughnuts. I loved the water with lemons in the lobby & the bowl of fruit and cookies. The front desk personnel were just so very nice and accommodating. The whole experience - 3 days - was just great. The only sad part - no HGTV, lol.

Stayed: January 2018, travelled as a couple
Thank NKODIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy C, Guest Relations Manager at Country Inn & Suites by Radisson, Lake Norman Huntersville, NC, responded to this reviewResponded 15 January 2018

Dear NKODIS,

It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast options and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!


Bobby Prestwood,
Guest Relations Manager at Country Inn & Suites By Carlson,
Lake Norman

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