I regularly stay at this Holiday Inn Express and always have good experiences.
This time the stay itself was good but I do want to make a remark about the attention and service at the front desk. I arrived around 7.30 PM after a very long day and was expecting to be able to go to my room quickly. That actually happend but the room was apparently occupied. I think this should not happen especially to a Spire member. It was solved but the attitude of the employee at the front desk was not really service minded.
Rest of the stay was good and no remarks. I will be back hopefully in 2018.More