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“Not up to expectations”

Ristorante Paoletti
Ranked #1 of 56 Restaurants in Highlands
Certificate of Excellence
Price range: US$19 - US$42
Cuisines: Italian, Seafood
More restaurant details
Restaurant details
Good for: Romantic, Bar Scene, Business meetings, Special Occasion Dining
Dining options: After-hours, Dinner, Reservations, Takeout
Dining style: Fine Dining
Cross street: Next Door to Highlands Inn, Across Street from Old Edwards Inn
Description: Thirty years in Highlands
Reviewed 2 June 2018

Six of us came here, needing three checks. A big mistake. They give you one bill for the table and tell you to figure it out. What a bad end for an average meal. Four of us were happy with our food, and two were not at all. They did replace those with something better.

    • Value
    • Service
    • Food
2  Thank Kaye333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arthur P, Owner at Ristorante Paoletti, responded to this reviewResponded 7 June 2018

Dear Kaye333,
We appreciate your business and feedback. We are sorry that two in your party were not happy with your food? While offering no specifics as to the malfunction with what was served, I suspect that the real issue is in wanting for separate checks? While it is clearly stated on our menu that we accept up to 8-forms of payment for any one dinner check, we do not offer 'separate checks' for a very good reason: The waitstaff are busy serving wine, appetizers and dinner to our customers which in aspiring to give attentive service to all of our clientele, this practice leaves no time to split checks, separately. Our servers while being very professional and courteous, the house policy is to offer one dinner check per table, as is customary in fine dining establishments. We do offer a calculator to be brought to the table should this be of help in determining your personal expenditure. Those that demand separate dinner checks may find this accounting more easily accommodated in a quick-service restaurant, rather than in a fine dining establishment.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1 075)
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65 - 69 of 1 074 reviews

Reviewed 28 May 2018

Linguini with clam sauce was wonderful. Service impeccable. Price was very reasonable considering atmosphere and food taste and prep.

Thank Tazewell E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2018 via mobile

A real gem in Highlands. Burrata caprese salad was perfect, carbonara was excellent, wife’s Dover sole perfect, my scallops exceptional. Perfect except for wine list. Extensive yes, Italian selection extensive. Problem? Price, few under $100, many $200-300. Had a Super Tuscan for $88 that I’ve purchased before for $22. I’d expect $40-50 not four times retail.

2  Thank Ron E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2018

The staff was outstanding and the food spot on across the board. The wine list is extensive and the offers of guidance through the listing are welcomed and extremely helpful. We had a very enjoyable evening and this one is a keeper. We will visit on every visit to Highlands.

2  Thank 2Bishop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2018

A happening dining experience, great food, wonderful service, a place you can't miss on your next visit to Highland's!

    • Value
    • Service
    • Food
1  Thank SouthernConnoisseur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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