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Hilton Charlotte Center City
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Reviews (1 534)
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All reviewsthe executive loungewithin walking distanceself parkinglight railcity viewnascar hall of fameroom keybank of america stadiumhotel barcorner roomtime warner arenafront desk stafffitness centerthe room was nicevery nice hotelbusiness tripbed was very comfortable
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6 - 11 of 1 534 reviews
Reviewed 2 weeks ago via mobile

This hotel and staff was AWESOME! They accommodated every request with a smile and they answer the phone and greet you by name. The hotel is located in the heart of the city and it made it easy to park and walk to nearby attractions. This will definitely be our hotel of choice for future stays in the city.

Stayed: April 2018, travelled as a couple
1  Thank MetroBride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Frequent business traveller and Hilton Gold member. The hotel is very dated in the guest rooms and floors. Stayed on floor 22 exec floor. Quite noisy in general, the exec lounge doesn’t offer any free alcohol (a first for me, all Hilton’s I’ve been to prior do - albeit across Europe). The staff were very friendly and no complaints on that front. Breakfast was decent but overall the hotel and stay was average. I’d suggest the Hilton invests money in upgrades as the Marriott nearby did.

Stayed: March 2018, travelled on business
Thank chesworth11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter C, Front Office Manager at Hilton Charlotte Center City, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I do apologize for the issues you experienced in the room. I will be sharing your feedback with the rest of our management team so they can look into your concerns.

I do hope the next time your travels take you to Charlotte you will give us another opportunity to earn back your trust. I look forward to seeing you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Nice, clean hotel located right downtown on walkable streets. One huge bonus was having free access to the YMCA as your fitness center. It is connected to the hotel so you don't even have to go outside to workout! Breakfast is in the executive lounge area which limits the options but it was enough. They also have evening drinks and snacks too. Parking garage is shared with shopping and conference center but plenty of spaces. They do not have a pool or hot tub but adults can swim laps at the YMCA in their lap pool.

  • Stayed: March 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank Rather_Nomadic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Very friendly front desk, AV people in the conference room, all the way to the baggage handler and valet . Best shower I’ve ever had in a hotel room. Soft bed great access to the convention center. Check out Amelie’s across the street 24/7

Stayed: March 2018, travelled on business
Thank BobPhibbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Met a friend for a get together as we had not seen each other in a long time. The Hilton was in a great location and very comfortable. Convenient to most anything you would want to do in Charlotte. Great service!

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Moorhounds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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