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Reviewed 7 May 2018

Great folks and a good room! We had a pet friendly room that was in a good location to take the dog out. We will stay there again in the future. Breakfast was set up on time and was good so we could start our day early and not have to stop down the road.

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Rich19068
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry N, General Manager at Best Western New Baltimore Inn, responded to this reviewResponded 17 May 2018

Thank you Rich for taking time to write a great review. We appreciate your 5 star rating and hope you will be able to return the next time you are in our area. Your patronage is appreciated!

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Reviewed 30 April 2018

i just came back this past weekend with my family and we have to say overall it is a clean hotel. The Staff was very friendly especially in little restaurant the lady who worked there was very nice and had a lot of knowledge of the town and gave us tips on where to go especially for the little ones. the beds were comfortable. the only small issue we had was it was hot in the room and we tried to put the ac on but only the fan came on and it didn't keep the room cool. But other than that it was a pleasant stay and right next to the thruway

Room tip: this hotel does not have an elevator so if you need to be on the first floor just request it
Date of stay: April 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ericag1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry N, General Manager at Best Western New Baltimore Inn, responded to this reviewResponded 1 May 2018

Ericag1
Thank you for your rating. We appreciate your review and hope you will come back when you are in our area.

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Reviewed 21 April 2018 via mobile

This Best Western was amazing. It is close to Thruway and not too far away from local restaurants. The breakfast was fresh and a good variety was good. All staff is pleasant. Especially Ryan H. who was helpful with a slight discrepancy. A very knowledgeable staff member. Thank you very much Ryan.

Date of stay: April 2018
Trip type: Travelled with family
Thank 281maryannb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry N, General Manager at Best Western New Baltimore Inn, responded to this reviewResponded 24 April 2018

Maryann B
Thank you for your great review. We are happy you enjoyed your stay. We hope you will return if you are in the area.

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Reviewed 15 March 2018

Went up for wake/funeral in off season March-clean, comfortable bed adequate for what we needed. The walls are very, very thin/ no soundproofing. Swear there was a Sumo wrestler in shower above me-heard every footstep and creak of sub-flooring! They serve breakfast typical cereal, breads/muffins, yogurt and powdered eggs they made come back to life!

Room tip: Rm 106 was close to lobby and noisy as people forgot to use quiet voices as they moved down the hall.
Date of stay: March 2018
Trip type: Travelled with family
Thank lswider
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry N, General Manager at Best Western New Baltimore Inn, responded to this reviewResponded 16 March 2018

Thank you Iswider for your review. We appreciate your opinion and are sorry we did not meet your expectations. We hope you will offord us another opportunity to host you the next time you are in our area.

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Reviewed 3 March 2018

Basic hotel with no elevators. We just asked for a first floor room no problem.Clean, friendly. The breakfast was ok. They had the usual breakfast foods.The pool was the best part. I have never found a hotel pool to be as warm as this one. It went from 2-5foot and at the deeper end had a seat along the end.

It wasn't a bad hotel just not much in the area. If you drive about 30 minutes there is a little more. We went there just to get away and swim so it was exactly what we were looking for.

It's very close to the highway and some reviews said they could hear the traffic. We could not. We did hear the hallway noise.

Room tip: No elevators!! If thats a problem just asked for first floor. Thats what we did.
Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Dana W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry N, General Manager at Best Western New Baltimore Inn, responded to this reviewResponded 8 March 2018

Dana
Thank you for your great rating. We appreciate your review and are glad you were able to enjoy our facility.
We hope you will be able to return in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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