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Uttara Kaushal Bhalla
New Delhi, India

We miss you already Intercontinental!

5.0 of 5 bubblesReviewed 12 Jun 2024
We miss you already Intercontinental!
The moment you step in,a massive entrance welcomes you with a cool breeze and a breathtaking view and while you are lost in that and trying to soak it all in here comes the welcome drink. I have never tasted such an exceptional pineapple drink in my life.
Here we met Kevin, he made sure that everything is absolutely perfect for us, from planning our kid's birthday and noting down all the details as to which restaurant we would like to have birthday dinner to helping us with late checkout without us discussing about it, shows how brilliant he is. Thank you Kevin!

We went for our son's birthday and the entire team made it so special for us. The cake was way beyond our expectation and super delicious thanks to chef Alkesh for making it with so much love.
Also a beautiful gesture the day we were leaving, Chef Alkesh got a surprise handmade chocolate with a bonvoyage message on it, it really touched our hearts. Thank you chef Alkesh!

The meals everyday at Senso were nothing short of a Royal layout.
You name it and they have it, with some aMazing salads to yummilious desserts. Chef also heard our request and made the food accordingly for our little one.
I would also like to thank Chef Surya for being so considerate and always catering to our out of the way requests, your alloo parathas were so good. Thank you chef Surya!

The property is brilliant, rooms are spacious and absolutely clean. Kids play area is big and have different activities planned for the day every hour. Beach is rocky but exceptionally beautiful.
The resort has so many things to do that you would not want to go anywhere else.

Thank you for making our vacation wonderful!
Date of stay: June 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Mauritius, Owner at InterContinental Resort Mauritius, an IHG Hotel, responded to this review
Responded 5 weeks ago
Dear Daydream61536534132,

Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Sincerely,
Ishrat Carrimbaccus
Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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      View more hotels in Balaclava
      Reviews (5 713)
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      39 - 44 of 5 713 reviews
      Reviewed 12 June 2024

      Great staff specially manager Kevin and Sonia aditi at reception food and place is great it’s a lovely experience thank you so much for your hospitality it’s a great destination spot for family always recommended and my personal favorite hotel because of your staff the cleanliness of the rooms is appreciated thank you very much

      Room tip: Keep up the good work and stay the best hotel thank you
      Date of stay: June 2024
      • Trip type: Travelled solo
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank Shazia N
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      InterContinental Mauritius, Owner at InterContinental Resort Mauritius, an IHG Hotel, responded to this reviewResponded 5 weeks ago

      Dear 330shazian,

      Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.

      Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

      Sincerely,
      Ishrat Carrimbaccus
      Front Office Manager

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 12 June 2024

      The staff at the intercontinental was quite warm and helpful. I’d like to especially mention Aditi and Vishaan who were very friendly and assisted us all the way. I recommend the Intercontinental Resorts, Balaclava, Mauritius very highly, for its scenic location.

      Date of stay: June 2024
      Trip type: Travelled with family
      Thank Camper56418482981
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      InterContinental Mauritius, Owner at InterContinental Resort Mauritius, an IHG Hotel, responded to this reviewResponded 5 weeks ago

      Dear Camper56418482981,

      Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.

      Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

      Sincerely,
      Ishrat Carrimbaccus
      Front Office Manager

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 12 June 2024 via mobile

      We had the best Family Vacation with this hotel. With the help of the staff, Kevin who gave us an unforgettable experience. from check-in to check he assisted us in everything. Very helpful, warm and friendly. THANK YOU, KEVIN! Till our next visit here! ⭐️⭐️⭐️⭐️⭐️

      Date of stay: June 2024
      Trip type: Travelled with family
      Thank Carlos C
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      InterContinental Mauritius, Owner at InterContinental Resort Mauritius, an IHG Hotel, responded to this reviewResponded 5 weeks ago

      Dear Carlos C,

      Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.

      Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.


      Sincerely,
      Ishrat Carrimbaccus
      Front Office Manager

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 12 June 2024 via mobile

      Location is aweaome.We had a lovely stay. A family friendly resort with good amenities and facilities. Staff is polite and very helpful. Special mention to Kevin, Saifullah, Sam and staff of Planet trekkers. We had a pleasant stay.
      Would have enjoyed more if water sport activities are good. Staff at this facility not so encouraging and supportive . Also, staff at the Veda restaurant were not welcoming.

      Date of stay: June 2024
      Trip type: Travelled with family
      Thank Journey24736709814
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      InterContinental Mauritius, Owner at InterContinental Resort Mauritius, an IHG Hotel, responded to this reviewResponded 5 weeks ago

      Dear Journey24736709814,

      Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.

      Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.


      Sincerely,
      Ishrat Carrimbaccus
      Front Office Manager

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 11 June 2024

      Pillow was too flat.
      Excellent service at “sense-so”
      Especially Mrs. Bavana
      Food very good
      Reception and lobby staff was great
      Room service good
      Special thanks to
      Mrs Bavana-senso restaurant
      Miss khushi (on internship at lobby)
      Mr Vipin ( room service)
      First time at this hotel, totally recommended!

      Date of stay: June 2024
      Trip type: Travelled as a couple
      Thank Mauritius F
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      InterContinental Mauritius, Owner at InterContinental Resort Mauritius, an IHG Hotel, responded to this reviewResponded 11 June 2024

      Dear mauritiusf2024,

      Thank you for taking the time to tell us about your experience at InterContinental RESORT MAURITIUS.

      Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

      Sincerely,
      Ishrat Carrimbaccus
      Front Office Manager

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      View more reviews