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Reviewed 4 weeks ago via mobile

This hotel is luxurious,the rooms beautiful and the food exceptional ,however we were on “half board”and the cost of the drinks are eye watering! We were glad to hire a car for a few days to see this stunning island .Botanical gardens , rainforest waterfalls and the wild east coast are a must to see.

Stayed: September 2018, travelled as a couple
Thank CHBROOKFIELD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JenitaR11, Marketing Coordinator at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this reviewResponded 4 weeks ago

Dear CHBROOKFIELD,

Thank you for choosing to spend your holidays with us. We are grateful for your kind words about The Westin Turtle Bay Resort & Spa, Mauritius.

It sounds like you were able to try all that the Resort and the island has to offer and we are delighted that you shared such positive feedback.

Thank you so much.

Looking forward to having you back soon!

Best Regards,

The Westin Turtle Bay Resort & Spa, Mauritius

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

We just came back from a 2 night stay there. Our room was 1102 tucked away in a quiet end of the hotel with spectacular and immaculate view of the sea. We were lucky enough to be staying on our Wedding Anniversary and Azagen helped to make the experience so memorable. We were treated better than Rock stars.

We would particularly like to mention:
Harrah "sous chef"
Shashil at the housekeeping.
Kevin and Jeremy in the restaurant.
Azagen the food and beverage manager for whom nothing was too much trouble and did his absolute utmost to make our stay comfortable.

Govinden's family.

Stayed: September 2018, travelled with family
1  Thank Archivan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JenitaR11, Marketing Coordinator at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this reviewResponded 5 weeks ago

Dear Archivan G,

Thank you for your review. We are delighted that you truly enjoyed the wedding at The Westin Turtle Bay Resort and Spa, Mauritius and were able to enjoy several of the facilities.

Our associates as you mention really do provide an exceptional service and we are proud of them. We will surely convey your message to the team as well as Harrah, Shashil, Kevin, Jeremy and Azagen.

Looking forward to welcoming you back to our beautiful resort.

Best Regards

The Westin Turtle Bay Resort & Spa, Mauritius

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018 via mobile

We stayed here for out anniversary this year and go a lovely family room with a day bed and a gorgeous bathroom. The staff were lovely and the resort was picturesque :) I would definitely recommend this hotel to anyone visiting Mauritius and I would definitely go back :)

The best restaurant is the Kangan Indian one which had beautiful and delicious Indian food.

Stayed: September 2018, travelled as a couple
Thank Olivia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JenitaR11, Marketing Coordinator at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this reviewResponded 18 September 2018

Dear Olivia B,

Greetings from The Westin Turtle Bay Resort and Spa, Mauritius.

We are pleased to hear that you loved the resort and we truly thank you for your kind words. We are more than delighted that you had an amazing time especially on your anniversary.

We make the best effort to provide our guests with all their requirements and make their stay as memorable as possible.

We look forward to welcoming you soon.

Best Regards,

The Westin Turtle Bay Resort and Spa, Mauritius

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Reviewed 15 September 2018 via mobile

100% will come back.a big thanx to Grace at guest relation ans yasen the valed and also khrishna the night manager and all the staffs...food was just wow do try the ocean view for a great sunset b4 dinner. And your lullaby will be the waves. And the most important its so calm and peaceful that you will forget all the stress

Stayed: September 2018, travelled as a couple
Thank Luqmaan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JenitaR11, Marketing Coordinator at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this reviewResponded 17 September 2018

Dear Luqmaan J,

Thanks for your lovely review.

We are pleased to read that you had an amazing stay at the resort and that the team has been able to take great care of you. Our main objective is to make sure that we deliver bespoke service, and make sure that guests leave the resort feeling better than they arrived.

Your comments are very important to us and we will sincerely take your feedback to the team. Our associates really do provide an exceptional service and we are proud of them. We will surely convey your message to them especially Grace, Yasen and Khrishna.

We hope to welcome you sooner or later to our island sanctuary.

Best Regards,

The Westin Turtle Bay Resort & Spa, Mauritius

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Reviewed 14 September 2018

First of all about the service - OMG, the staff is just amazing, polite, prompt, accommodating and i can go on and on. Last day i requested for a late check out and since ours was a special room with a view, they could extent that room but offered an alternate room and said you can use it as long as you want. I thought that was really going an extra mile to keep their guest happy.

The rooms we choose was sea facing and also faced the pool. Amazing view and very spacious. Massive room with a separate little lobby entry where the pantry is. 2 massive terrace which can host a party for more than 50 people. Bathrooms are ultra luxury with 2 sinks, bathtub, separate shower and potty area.

Location is perfect. tucked in a serene area surrounded by other luxury hotels. You really don't feel the need to go out of that space since it is a beach property plus the hotel offers all kind of water sports like diving, snorkeling, etc.

We were a 27 member group and when we reached, they welcomed us with some snacks which we didn't even ask for and made the arrival experience super special.

Thank you guys! You guys are awesome! God bless.

Room Tip: Ground floor rooms on beach front or beach view rooms on Level 1 or 2 should be good.
  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Al D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JenitaR11, Marketing Coordinator at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this reviewResponded 15 September 2018

Dear Al D,

Thank you for choosing to spend your holiday with us. We are grateful for your kind words about The Westin Turtle Bay Resort & Spa, Mauritius and the Team. It really are the people that make all the difference in making an ordinary experience extraordinary. It sounds like you were able to try all that the Resort has to offer and are delighted that you shared such positive feedback. Thank you so much.

Looking forward to having you back soon!

Best Regards,

The Westin Turtle Bay Resort & Spa, Mauritius

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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