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All reviews great hotel eastview mall separate bedroom king suite oatmeal great room off the highway would definitely stay here again restaurants and shopping front desk clerk parking lot pool and hot tub cookies free breakfast excellent stay staff was friendly convenient location
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Reviewed 25 June 2018

Just off the NY Thruway and the expressway to Rochester, the Hampton is quietly nestled just a mile from the Eastview Mall and convenient to any of the small towns southwest of Rochester. They have done some extensive remodeling recently. The lobby and rooms are exceptionally upscale. Certainly one of the best Hampton Inns we have stayed in.

  • Stayed: June 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank bonitabuffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBouplon, General Manager at Hampton Inn & Suites Rochester/Victor, responded to this reviewResponded 12 July 2018

Dear bonitabuffalo,

Thank you for sharing your experience at the Hampton Inn & Suites Rochester/Victor.

As a repeat guest, we appreciate your feedback and are delighted to hear that you had a great stay in one of our newly remodeled rooms. We are glad that you find our location easily accessible and close to Eastview Mall. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,

Lauren Bouplon
Assistant General Manager
Hampton Inn & Suites Rochester/Victor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2018

Hotel was clean and the staff was great. I travel for business 100 nights a year and appreciate a comfortable room that is affordable.The to go breakfast bag is fresh and helpful when I am on the run.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank jamesfB6129SY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBouplon, General Manager at Hampton Inn & Suites Rochester/Victor, responded to this reviewResponded 12 July 2018

Dear jamesfB6129SY,

Thank you for sharing your experience at the Hampton Inn & Suites Rochester/Victor.

As a valued regular business traveler, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are happy to hear that our staff was great and that your guest room was to your liking. We will make sure to keep those Breakfast To-go bags readily available for the next time your on the run!

JamesfB6129SY your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,

Lauren Bouplon
Assistant General Manager
Hampton Inn & Suites Rochester/Victor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2018

Our daughters wedding was in Victor. We booked several rooms for guest and they were all happy with the rooms.The beds wer confortable Staff and service was very freindly. There shuttle services was nice. The complentary breakfast was small selection. Bake good look like days old maybe it was the lighting. Over all we enjoy our stay

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank dawndN9749ZU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBouplon, General Manager at Hampton Inn & Suites Rochester/Victor, responded to this reviewResponded 12 July 2018

Dear dawndN9749ZU,

Thank you for sharing your experience at the Hampton Inn & Suites Rochester/Victor.

As a valued guest, we appreciate your feedback and are delighted to hear that you and your wedding guests had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

However, we are disappointed to hear that you did not have the best experience with our complimentary hot buffet breakfast. We appreciate the feedback and will address your comments internally with the appropriated hotel department.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,

Lauren Bouplon
Assistant General Manager
Hampton Inn & Suites Rochester/Victor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2018

the best place ever to stay 100%the best place to stay at the ppl there are great the rooms are beautiful they are ready to help you anytime no matter what I would stay there ever time I'm in the Rochester area

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank mybabybraley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBouplon, General Manager at Hampton Inn & Suites Rochester/Victor, responded to this reviewResponded 12 July 2018

Dear mybabybraley,

Thank you for sharing your experience at the Hampton Inn & Suites Rochester/Victor.

As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. We love to hear that you found our rooms beautiful and our staff exceptionally helpful! With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,

Lauren Bouplon
Assistant General Manager
Hampton Inn & Suites Rochester/Victor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018

Stayed here for a wedding with a group of friends. We felt welcomed and were treated like family. The staff were so friendly and accommodating. We received an upgrade to a suite which was awesome!!! The bed was extremely comfortable.

  • Stayed: May 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank susan76_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBouplon, General Manager at Hampton Inn & Suites Rochester/Victor, responded to this reviewResponded 6 June 2018

Dear susan76_11,


Thank you for sharing your experience at the Hampton Inn & Suites Rochester/Victor.

As a valued guest, we appreciate your feedback and are delighted to hear that you and your friends had a great stay for the wedding you attended. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are so glad you loved our complimentary upgrade to one of our spacious living room suites!

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,

Lauren Bouplon
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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