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All reviews room was clean state fair yogurt new york lots of parking hotel restaurant check in was easy flat screen tv easy access concert highway
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Reviewed 31 August 2018 via mobile

I couldn’t have been happier with my stay at this hotel. I booked the king suite and I was very happy I did. It was very clean, smelled great and spacious. Also the towels were nice and fluffy. The breakfast was delicious. You had many things to choose from. The staff were so friendly and the shuttle to the State Fair was a huge plus.

Stayed: August 2018, travelled solo
Thank Gemgirl6666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HARRY P, Manager at Clarion Inn & Suites - Fairgrounds, responded to this reviewResponded 5 September 2018

Dear Guest,

Thank you for taking your time to review your stay with us. We are very pleased to see that you enjoyed your stay from the room to the staff as well as the free shuttle. We thank you for staying with us and giving us 5 out of 5 stars and we hope to see you again in the future!

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Reviewed 27 August 2018

I rate hotels on three factors, safety, cleanliness and affordability, and the Clarion gets positive checks for each. That said, the hotel is showing its age (though some reno's have been done there was a huge water stain on my room ceiling). The rate was higher than one would expect but since it was during the State fair, event pricing was in effect. The staff were very pleasant and attentive to our questions. Breakfast was a nice touch.

  • Stayed: August 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank gibson737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HARRY P, Manager at Clarion Inn & Suites - Fairgrounds, responded to this reviewResponded 28 August 2018

Dear Guest,
Thank you for taking the time to review your stay with us. We are very please to see you enjoyed it and thank you for the nice kind words. We hope to see you again in the future!

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Reviewed 19 August 2018

On a family trip, we thought we stay at a hotel close to where we needed to go.

Upon arrival at the Clarion Inn and Suites Fairgrounds, it was, well sort of a huge let down! After checking in, we registered through TRIPADVISOR, we were taken aback as we went around to our entrance. The door had a smashed in window and the security lock didn't lock! Well we tired from a very long drive.So we shrugged our shoulders and said we are here!
Well walking to the second floor and down the hallway, it was dingy looking and rather dark! Upon entry to our room we turned on the lights. WHAT! No lights? Checked a lamp and turned it on. There were no bulbs in 2 other lamps! So I promptly went to the service desk and was advised that in the morning we would have new bulbs. BTW, no apology was received.

There was a free breakfast. Have to admit the otel was full! The breakfast was average at best for being free. Cold eggs watered down coffee. You get the picture.

We did try to find other hotels during the day, but was a busy weekend, so we were a bit stuck here.

I WILL NOT recommend this hotel for any of our other Trip Advisers members.

I am surprised Trip Advisor ranked this hotel high.I can not see how anyone would rank this dingy run down location as high as they do!

Clarion Inn and Suites is a place to avoid! Choice Hotels need to revisit this place again. WOW, surprised at them!

Room Tip: Avoid this Dump!
  • Stayed: August 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank LaatzFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HARRY P, Manager at Clarion Inn & Suites - Fairgrounds, responded to this reviewResponded 20 August 2018

Dear Guest,

Thank you for taking your time to review your stay with us. We apologize we did not meet expectations and thank you for bringing these issues to our attention. We will have maintenance check the outside doors to make sure they are working properly. We do apologize for the lighting as it is an older hotel and we instruct our housekeepers to leave a light on in rooms with arrivals scheduled so we will inform the housekeeping department to double check and make sure that is the case as well as notifying maintenance of missing light bulbs. The hotel will be undergoing renovations this offseason to improve quality for our guests.

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Reviewed 13 August 2018

We stay here every year. We enjoy the king suite room. The people are friendly and the staff is almost always plesant :) The breakfast is substantial for a "free breakfast" The pool is nice and the grounds are nicely kept!

Room Tip: King suite are comfy!
  • Stayed: August 2018, travelled with friends
    • Sleep Quality
    • Service
Thank debginde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HARRY P, Manager at Clarion Inn & Suites - Fairgrounds, responded to this reviewResponded 14 August 2018

Hello,
Thank you so much for taking your time to review your stay with us. We are very please to see that you enjoy the suite room and the staff as well as the pool! Thank you so much for staying with us every year as we are very honored to be able to accommodate you. Thank you so much again and we hope to see you again in the future!

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Reviewed 30 July 2018

This nice, compact hotel is perfect for business or leisure. The staff is great, the breakfast menu is plentiful, the rooms are clean, and the service is wonderful. What a delightful find in Syracuse!

Stayed: July 2018, travelled on business
Thank goshslosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HARRY P, General Manager at Clarion Inn & Suites - Fairgrounds, responded to this reviewResponded 3 August 2018

Thank you so much for taking yout time to review your stay with us. We are very please to see that you enjoyed the staff the breakfast and your room and we hope you stay with us again in the future!

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