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Justin W
Hasbrouck Heights, New Jersey

Very impressed by the Residence Inn Poughkeepsie Hotel

5.0 of 5 bubblesReviewed 16 Jul 2023
I have to say that I was very impressed by the Residence Inn in Poughkeepsie. I was amazed by how big the rooms were and they were very clean upon arrival.

The rooms I think are for longer stay customers as they have a small kitchen, a sitting room and office space and a full bedroom with full bath that you can close the door and let the other person work while you are sleeping. I really liked the office space as I got a lot of work done here and when I was finished, I went into the bedroom and closed the door to relax.

The bed was soft and firm and I got the most excellent night's sleep. It was so quiet in my part of the hotel and I got a wonderful rest that night. The bathroom was nice sized and I was able to relax in the tub after a long day at work.

The breakfast the next morning was standard but was good. There was scrambled eggs and sausage with pastries, toast, cereal, fruit and yogurt. It was a nice selection and you could back as many times as you wanted. It was a nice way to start the morning.

Everyone at the Front Desk was really nice and the check in and check out was so easy. I will plan on staying here again in the future when I am in the area.
Date of stay: July 2023
Room Tip: Get a room on the top floor.
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (377)
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Reviewed 1 July 2023

We stayed in the 2 bedroom executive suite. A big plus was that the two rooms are opposite one another & each room had its own bathroom & shower. Walking distance to a CVS & about 15 minutes from the FDR historic home. Right by the FDR home is the Eveready Diner, a retro must try diner. Do not purchase snacked from market store in Residence Inn-overpriced. The hotel is pet friendly and one dog was off its leash, which I didn't like & is legally not permitted. The free breakfast is fine (good bagel, eggs, juices, coffee) but no longer do they have pancakes, waffles, French toast & little danishes. The 2 bedroom suite is great but the shower is not strong. The receptionist misquoted the extra $20 holding fee, which I was not going to pay, but the manager explained this price comes off upon leaving. The pool goes up to 4 feet and you must tap your card "twice" to get into pool. WiFi is poor but you can watch HBO max for free. The problem was the connection would stop often and then you had to start your movie all over again. Nice towels in room, only one small soap. But for the above mishaps, I would have given a 4 rating. Hope the Residence Inn adds the usual food items to their breakfast & addresses the quirks I encountered. There is a refrigerator, dishes, forks, table, nice couch & chair in the room + 3 tvs. Each bedroom gets a TV + there is another TV in the kitchen/couch area. Hope this helps other travelers.

Room tip: Bring back the typical breakfast items such as waffles, pancakes & danishes.
Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
2  Thank Rharha
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jose Javier, General Manager at Residence Inn Poughkeepsie, responded to this reviewResponded 3 July 2023

Dear Rharha,

Thank you very much for your feedback regarding your recent stay with us. We have shared them to the appropriate department leaders to ensure that we have the standards in place. Our goal is for our guests to have a comfortable and great stay and we sincerely apologize that we did not meet them on your stay. We will certainly look into those items so we can improve on them moving forward. If there is anything that we can do for you, please do not hesitate to let us know. Thank you very much!

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Reviewed 29 October 2022 via mobile

We stay here one night to visit the Roosevelt library.
The hotel is located in a nice area with restaurants and shops near by. It is older hotel and could use some updating , when you flush the toilet It made a super loud noise. I asked for body lotion at the front desk they said they did not have any that I could buy some from the store … I could not believe it . Body lotion used to be standard in the room with soap , shampoos etc but for some reason they do not put it i. The room , so you have to ask for it at most place now a days but to not have any all
And then tell me to buy some . I could not believe it.
The breakfast was lacking, a few hard boiled eggs , cereal , no bread to make toast , only English muffin
Bagel. No peanut butter out do I asked and the guy
Brings this giant jar out .so I took a knife and placed some in a cup to use. Other staff members at night were friendly and helpful.

Date of stay: October 2022
Trip type: Travelled as a couple
Thank Chloeh114
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 August 2022

I love Marriott properties. You know what to expect, and they almost always meet, and often exceed, expectations. This Residence In n was no exception. A large, clean, comfortable and well-appointed room. Everything worked internet, TV, shower, air-conditioning, etc.). Free breakfast (very good) included. Friendly, knowledgeable and helpful staff. Its not the Ritz and it lacks the charm of a well-run bed & breakfast, but for the money and the dependability, your can't beat it.

Date of stay: August 2022
    • Location
    • Sleep Quality
    • Service
1  Thank johnkI5665DA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 August 2022

I was very pleased with this property. It was clean, comfortable and convenient. There are restaurants very near. The breakfast isn’t great, but it is like any other Residence Inn. I would completely be willing to stay there again.

Date of stay: August 2022
Trip type: Travelled with family
Thank brad120
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 July 2022

checked in late for a wedding so had to quickly get dressed and leave so no time to change room. the ac must of been broken so floor unit ac were installed, noisy all night. And there was a terrible stench from the kitchen.
Yuk
wouldn't stay here again

Date of stay: July 2022
    • Location
    • Cleanliness
Thank Tourist828197
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jose Javier, General Manager at Residence Inn Poughkeepsie, responded to this reviewResponded 25 July 2022

Dear Tourist828197,

Thank you for your feedback regarding your stay with us.

We would like to apologize for the experience you had during your stay with us. Our goal is for our guests to have a comfortable stay and we apologize that we fell short on your recent stay. We have alerted our leadership team to ensure that this is corrected moving forward. If there is anything that we can do for you, please let us know. Thank you!

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