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16 - 21 of 410 reviews
Reviewed 27 December 2019

Again Nancy checked me in a bit early, although room wouldn't be ready for about 45 minutes.
Room 212.
Two comfortable queen beds with four pillows each. Large cabinet topped with large flat screen-never had time to turn set on. Three drawers, with micro/fridge. One comfort chair. Two night stands, two metal folding luggage racks. Carpet throughout. Room good size..Writing desk & swivel chair & lamp. A/C unit worked fine & quiet, with simple operating controls. Very dark blackout curtains.

Bathroom.
Shower only with sliding door. Hot water for shower in fifteen seconds with soft water for face & body. Plenty of towels. Shower/toilet on the small side. Sink is outside the shower. Bottles of shampoo, lotion & conditioner. Hair dryer & coffee maker. Sink counter is somewhat limited in space. I used the writing desk as more space. Large square mirror. Wood floor for shower area.

Breakfast. Hours 6:00-10:00.
Steamers for scrambled eggs, bacon & oatmeal. One waffle maker. Orange, apple & strawberry juices along with enhanced water. Four dry cereals. Basket for bananas & apples. English Muffins, bagels, small chocolate chip muffins.. Strawberry & apple pasties. Three types of bread. with rolling grill for toast. Regular & decaf coffee. Seating is nine tables with two chairs. Flat screen for morning news.

The closest restaurant-about one minute away-is the Colossa Family Restaurant & Pizzeria . Parking is best on the west end & rear. Parking in front can be tight. Want to thank the following staff-Nancy for check-in & Suzy for checkout.

Didn't intent to to write a second review, however this room had some different features from the first stay. This stay-one night- was for one of three days at the Bethel Woodstock festival. If another Bethel concert is in the future a third stay will happen.

A stay is recommended

Date of stay: August 2019
    • Value
    • Location
    • Service
Thank Jack L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
payal P, Front Office Manager at Best Western Monticello, responded to this reviewResponded 3 January 2020

Thank you for your feedback, we are glad you enjoyed your second stay with us and hope to see you back again soon.
Thank you,
Best Western

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2019

For a moderately priced motel, Best Western Monticello really exceeded our expectations. The room was so comfortable with parking very near the rear exit. The breakfast buffet was terrific! It included the waffle station, with whipped cream available, too. The coffee machine brewed by the cup - always fresh and hot, right? Hot cereal or eggs and breakfast meat, plus the usual bagels, toast and muffins. Very clean and well laid-out with extra options like soy milk. The front desk staff were very friendly and helpful. We’ll be back, for sure!

Date of stay: November 2019
    • Rooms
    • Cleanliness
    • Service
Thank Beverly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
payal P, Front Office Manager at Best Western Monticello, responded to this reviewResponded 3 January 2020

Thank you for your feedback. We are glad you enjoyed your stay and breakfast, we do hope to see you back soon.
Thank you,
Jennifer

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Reviewed 18 November 2019

Staff was great very helpful and rooms were very clean we had left something behind in room and they were so nice enough to call me and tell e we had left item behind also breakfast was really good great help

Date of stay: November 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank italiansal1027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
payal P, Manager at Best Western Monticello, responded to this reviewResponded 28 November 2019

We're so glad you enjoyed your stay and I'm glad you were able to grab what you left behind. We look forward to seeing you again! Thanks for staying with us!

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Reviewed 10 November 2019

The lixation was easy to find. The staff was friendly and helpful to give us information about the restaurant next door. Our room was very nice and clean and the breakfast was really good. The breakfast area was nice and clean as well.

Date of stay: November 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Pacifica123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWMonticelloNY, Manager at Best Western Monticello, responded to this reviewResponded 14 November 2019

Thank you for your feedback. We are glad you enjoyed your stay. The restaurant next door Colosseo is a staff favorite and we are glad you enjoyed it too! We hope to see you back soon.
Thank you,
Best Western Monticello

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Reviewed 29 October 2019

The room was clean and at the end of the day, that is what counts, However, there were no pens and paper in the room and I had to borrow one from the maid. Also, there were smokers on the balcony and the smell got into my room, It was advertised as non-smoking but for us, not really true.

Date of stay: October 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank growsgardens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWMonticelloNY, Front Office Manager at Best Western Monticello, responded to this reviewResponded 30 October 2019

Thank you for your feedback. We apologize there was no pen and paper and for the smoke smell. We do allow smoking on the balconies and usually never have an issue i will ensure this is further looked into so we can determine why you would of smelt smoke. Again i would like to extend our sincerest apologies.
Thank you,
Best Western

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