I stayed at the Paper Factory 21st June and booked via HotelTonght.
I was disappointed to be charged a "Resort Fee" of $22.96. When I questioned this charge the hotel reported that this was documented in my confirmation email. This was NOT documented in the confirmation email from HotelTonight.
If this charge had been in the email and I had overlooked obviously I would have taken responsibility.
Otherwise the stay was great. The receptionist was friendly and helpful. The room was nice and clean. The overall vibe of the hotel was cool and relaxed. The location is great as right next to the Metro.More
- Free Wifi
- Breakfast included