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Zimbininotyesi

Splendid Moment

4.0 of 5 bubblesReviewed 12 Feb 2021
For our first time in spotted grunter, we enjoyed our stay and will forever prefer this place when spending quality time in PSJ ,'Spotted a very nice view on the balcony with birds singing in the morning' good breakfast and nice staff as well...we loved it there!!!!
Date of stay: February 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vernon Malyon, Owner at The Spotted Grunter Resort, responded to this review
Responded 15 Feb 2021
Thank you for your positive review, we look forward to hosting you again.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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      Reviews (140)
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      50 - 55 of 141 reviews
      Reviewed 9 February 2021

      Not clean. The bedroom was extremely dusty. Pillows were smelly too.Next to the bed, both sides. No DSTV. No air-conditioning in the living area but a crappy ceiling fan. Very expensive for what you get.

      Date of stay: January 2021
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with this hotel
      Thank pwyk547974
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Vernon Malyon, Owner at The Spotted Grunter Resort, responded to this reviewResponded 15 February 2021

      Thank you for your review. Firstly we apologise for your negative experience. If you had brought your concerns directly to us at the time we would have most certainly moved you to a room preferable to you, with DSTV. All our rooms are equipped with aircons capable of cooling the entire room down. We investigated your allegations of dust and dirty pillows and could not find evidence of this. All rooms are cleaned by our housekeepers daily and checked by management before a new guest enters. Perhaps there being no DSTV in your particular room resulted in your negative review? There is however numerous TV channels in the room you were in, including movies, sport and news channels. Regards, Vernon Malyon

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 20 January 2021 via mobile

      Terrifyingly bad. Ended up going down into the kitchen to call the waitress who could hardly make it up the stairs. Drinks took 20 minutes after ordered.

      Veggies were an old gem squash with frozen veg inside. Calamari was the thin packet rings. Chicken wings were almost inedible and expensive. Pork chops were oily and over cooked. The bill took ages.

      The furniture is nice and everything looked clean.

      Date of stay: January 2021
      Trip type: Travelled as a couple
      Thank mikew860
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Vernon Malyon, Owner at The Spotted Grunter Resort, responded to this reviewResponded 15 February 2021

      Good day Mike, firstly, we sincerely apologise for your negative experience at our resort. A quick look at our reviews will show that usually get it right. We admit that we do not get it right all the time despite our sincere efforts. Please allow us to compensate you with a free meal at any time in our restaurant, so we can show you that we can do it right! You can contact me directly at the resort. Regards
      Vernon Malyon

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 8 December 2020

      The apartment was clean and had everything we need with a beautiful view over the river. Service is friendly and efficient.. We had a very nice dinner at the restaurant. The area is very beautiful and we felt safe in the resort.

      Date of stay: November 2020
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with this hotel
      Thank Resort45255250136
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Vernon Malyon, Owner at The Spotted Grunter Resort, responded to this reviewResponded 15 February 2021

      Thank you for your positive review, we look forward to hosting you again soon!

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 29 November 2020

      excellent service will definitely be booking again . service was brilliant .will be booking again next year for a better family holiday.the views are lovely in the morning also has aircon in rooms which make it really lovely to sleep at nite

      Date of stay: November 2020
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with this hotel
      Thank govenderbalan004
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Vernon Malyon, Owner at The Spotted Grunter Resort, responded to this reviewResponded 15 February 2021

      Thank you for your positive review, we look forward to hosting you again soon!

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 2 November 2020

      friendly staff, nice clean rooms, best service ever beyond my expectations for sure, keep it up guys, can definitely recommend to anyone, I definitely enjoyed my stay there and I also re booked for my next trip

      Date of stay: October 2020
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with this hotel
      Thank nobubelegilman
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Vernon Malyon, Owner at The Spotted Grunter Resort, responded to this reviewResponded 15 February 2021

      Thank you for your positive review, we look forward to hosting you again soon!

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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