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Traveller rating
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Reviewed 9 February 2021

Not clean. The bedroom was extremely dusty. Pillows were smelly too.Next to the bed, both sides. No DSTV. No air-conditioning in the living area but a crappy ceiling fan. Very expensive for what you get.

Date of stay: January 2021
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Review collected in partnership with this hotel
Thank pwyk547974
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vernon Malyon, Owner at The Spotted Grunter Resort, responded to this reviewResponded 15 February 2021

Thank you for your review. Firstly we apologise for your negative experience. If you had brought your concerns directly to us at the time we would have most certainly moved you to a room preferable to you, with DSTV. All our rooms are equipped with aircons capable of cooling the entire room down. We investigated your allegations of dust and dirty pillows and could not find evidence of this. All rooms are cleaned by our housekeepers daily and checked by management before a new guest enters. Perhaps there being no DSTV in your particular room resulted in your negative review? There is however numerous TV channels in the room you were in, including movies, sport and news channels. Regards, Vernon Malyon

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Reviewed 20 January 2021 via mobile

Terrifyingly bad. Ended up going down into the kitchen to call the waitress who could hardly make it up the stairs. Drinks took 20 minutes after ordered.

Veggies were an old gem squash with frozen veg inside. Calamari was the thin packet rings. Chicken wings were almost inedible and expensive. Pork chops were oily and over cooked. The bill took ages.

The furniture is nice and everything looked clean.

Date of stay: January 2021
Trip type: Travelled as a couple
Thank mikew860
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vernon Malyon, Owner at The Spotted Grunter Resort, responded to this reviewResponded 15 February 2021

Good day Mike, firstly, we sincerely apologise for your negative experience at our resort. A quick look at our reviews will show that usually get it right. We admit that we do not get it right all the time despite our sincere efforts. Please allow us to compensate you with a free meal at any time in our restaurant, so we can show you that we can do it right! You can contact me directly at the resort. Regards
Vernon Malyon

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Reviewed 8 December 2020

The apartment was clean and had everything we need with a beautiful view over the river. Service is friendly and efficient.. We had a very nice dinner at the restaurant. The area is very beautiful and we felt safe in the resort.

Date of stay: November 2020
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Review collected in partnership with this hotel
Thank Resort45255250136
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vernon Malyon, Owner at The Spotted Grunter Resort, responded to this reviewResponded 15 February 2021

Thank you for your positive review, we look forward to hosting you again soon!

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Reviewed 29 November 2020

excellent service will definitely be booking again . service was brilliant .will be booking again next year for a better family holiday.the views are lovely in the morning also has aircon in rooms which make it really lovely to sleep at nite

Date of stay: November 2020
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Review collected in partnership with this hotel
Thank govenderbalan004
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vernon Malyon, Owner at The Spotted Grunter Resort, responded to this reviewResponded 15 February 2021

Thank you for your positive review, we look forward to hosting you again soon!

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Reviewed 2 November 2020

friendly staff, nice clean rooms, best service ever beyond my expectations for sure, keep it up guys, can definitely recommend to anyone, I definitely enjoyed my stay there and I also re booked for my next trip

Date of stay: October 2020
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Review collected in partnership with this hotel
Thank nobubelegilman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vernon Malyon, Owner at The Spotted Grunter Resort, responded to this reviewResponded 15 February 2021

Thank you for your positive review, we look forward to hosting you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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