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Very good
4 reviews
Bedroom #5 main floor
Dining Room #1
Right in the Center of the Village
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Overview
Holiday Rental House -
5 Bedrooms, 3 Bathrooms, Sleeps 10
Lake Placid, New York

Reviews from our community

Very good - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Margaret...
London, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Accurate description on flipkey”
Reviewed 6 February 2015 for a stay in January 2015
2
people found this review helpful

We arrived to find the main floor bathroom had a frozen tub drain and a frozen water pipe. Four hours later we finally had someone visit the house with a portable heater. 36 hours after that we finally had everything thawed. By the next day it froze again and remained frozen for the rest of our stay. The property manager never did check back to see if the problem had been solved. A new supply of replacement light bulbs would add clarity to this place.
Other than that we found the place as advertised. Overall we enjoyed our five day stay.
We appreciated the supply of firewood available on the back porch.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Liked best: The wood stove in the living room
Liked least: Poor lighting
Travelling group: Extended Family
Your age range 65+
Would you recommend this hotel to a friend?   No.
Recommended for:
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Feb 2015
We found this as inappropriate low rated review. The complaint is that one of the 3 bathrooms on the main level had frozen pipes is true but without any attempt to recognize that the temperature those nights were below -30 degrees. They didn't mention that other bathrooms were working and the whole house was extremely warm. The property manager responded as soon as he could in the circumstances and brought the heater to fix the problem. He showed up the same night when they asked for help. He left them his phone number to call him if they have any other problems (they never called him back). Sorry that one of the 50 light bulbs in the house didn't work. I wish them next time good luck in other houses that are 3-star rated (so they can appreciate the accommodation).
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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