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CuddSwipper
Lusaka, Zambia

MY STAY AT LAKE SAFARI LODGE

4.0 of 5 bubblesReviewed 14 Jan 2021
Lake safari lodge is an awesome place worth recommending, however service needs improvement. The receptionist who worked the day after our check-in day, should work on her customer service skills, she was a ‘fly on the cake!’. The aircons for the executive rooms are so noisy, i had trouble sleeping the first night, something (if possible) should be done about them. The meals were very good with excellent restaurant staff, the rest of the staff i interacted with, were quite friendly and helpful with heart warming smiles.
Date of stay: December 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maurice Diamond, Owner at Lake Safari Lodge, responded to this review
Responded 19 Jan 2021
Dear Guest

Thank you for taking the time to submit a rating and review of our property Lake Safari Lodge,

We appreciate the rating and your feed back is highly valued.

We are pleased to see you enjoyed your overall stay and we are glad to see that you have enjoyed the meals and the service.

We have noted your comments with regards to the customer service and the aircons.

We look forward to welcoming you back in the not too distant future.

Kind Regards

Lake Safari Lodge Team.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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      Reviews (123)
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      21 - 26 of 123 reviews
      Reviewed 10 January 2021

      It was wonderful, relaxing and such a perfect honeymoon. We loved the location and the scenery was beautiful. It was worth every penny. We would 100% come visit again and would recommend to anyone who asked. The staff was warm, welcoming and accommodating. Thank you Lake Safari Lodge for a honeymoon we will never forget!!

      Date of stay: December 2020
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with this hotel
      Thank cletke695224
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Maurice Diamond, Owner at Lake Safari Lodge, responded to this reviewResponded 14 January 2021

      Dear Guest

      Thank you for taking the time to submit a rating and review of our property Lake Safari lodge,

      Your rating is valued and your feed back is appreciated, we are so pleased to see that you enjoyed your Honeymoon with us at Lake Safari Lodge.

      We hope to become a regular destination for all your future celebrations.

      We wish you safe travels ahead.

      Kind Regards

      Lake Safari Lodge.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 4 December 2020

      We reached Siavonga after long journey from Lusaka Our room was occupied so we were upgraded to Executive suite Lovely big room patio doors opened to the lake TV had choice of many films All facilities were excellent The guy who cleaned was exceptional The jacuzzi was wow It is a great place for honeymoon

      Date of stay: November 2020
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with this hotel
      Thank mmwanz275303
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Maurice Diamond, Owner at Lake Safari Lodge, responded to this reviewResponded 4 December 2020

      Dear Guest

      Thank you for taking the time to submit a rating and review of our property Lake Safari Lodge.

      we appreciate the rating and your feed back is valued, we are pleased to see that you enjoyed your stay with us and that you had the chance to experience the views on offer from our executive rooms.

      We are glad to have made the experience special and we look forward to welcoming you back to the Lodge in the not too distant future.

      Kind Regards
      Lake Safari Lodge Team.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 13 November 2020

      Beautiful place to spend your holiday, they have amazing Services. I really enjoyed the beautiful gardens, the pools, the food and the amazing lake view. The place was not congested and it was nicely quiet.
      Looking forward to going there again.

      Date of stay: November 2020
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with this hotel
      Thank Ungani2020
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Maurice Diamond, Owner at Lake Safari Lodge, responded to this reviewResponded 18 November 2020

      Dear Ungani

      Thank you for taking the time to submit a rating and review of our property Lake Safari Lodge.

      Your rating is appreciated and your comments are valued, we are pleased to see you had the opportunity to experience all we have on offer at Lake Safari Lodge. The newly designed pool is really something special being surrounded by the gardens,

      We look forward to a swift return and hope you will have many more amazing Lake Views with us at Lake Safari Lodge.

      Kind Regards

      Lake Safari Lodge Team.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 24 September 2020

      Bottom line: I'll go back in November for more than a night.

      What I loved: The executive suite has an amazing lake view and comfy bedding. I'm very particular about food prep/ servings but I'll say I was pleasantly pleased with everything I ate. The two pools are a huge plus and I'm thankful one of the managers was obliged to a slightly later use of the pool so I can cool off. Parking is close to rooms and very safe with security at the one entry/exit.
      They have boat cruises available but not enough people where game for it and I didn't feel an urgent need to spring for a solo ride, not that it's expensive.
      I also appreciated the helpful and respectful staff.

      Suggestions
      The living room area has two 2-person couches with some slightly worn covers but pretty comfy and still decent. But I didn't see a need to whine about that, I spent most of my time out in the pool, but the water.

      #DiscoverZambia and Support Local!

      Date of stay: September 2020
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with this hotel
      Thank kambinda
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Maurice Diamond, Owner at Lake Safari Lodge, responded to this reviewResponded 8 October 2020

      Dear Guest

      We would like to take this opportunity to thank you for your rating and review of our property Lake Safari Lodge.

      We are pleased to see you enjoyed your visit with us and had the chance to experience the Lake Views and the services we have on offer.

      We have noted your suggestions and management will look into them, we look forward to welcoming you back in the not too distant future.

      Kind Regards

      Lake Safari Lodge Team.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 4 September 2020 via mobile

      Day 1...
      Arrived just at half past 6 in the evening.. Lady (Sarah) at the reception was very welcoming and helpful. POS machine didn’t work both times so had to pay by cash...
      restaurant was average... the food was a bit dry but enjoyed it..

      Was shocked to see the waiter bring the bill when payment for dinner was prepaid at checking in..😔

      Date of stay: September 2020
      Trip type: Travelled on business
      Thank HardyLMS
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Maurice Diamond, Owner at Lake Safari Lodge, responded to this reviewResponded 6 September 2020

      Dear Guest

      Thank you for taking the time to submit a rating and review of our property Lake Safari Lodge in Siavonga Zambia.

      We appreciate the feed back and your rating is valued, we have noted your comments and will certainly do our very best to improve on the highlighted topics.

      We hope to welcome you back in the no too distant future.

      Kind Regards

      Lake Safari Lodge Team.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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