We stayed for two nights in Nov 2018. The view from our villa was breathtaking as was the setting. This is where the positives ended. The location, set in boulders made accessing the property treacherous on wet and slippery rocks. Once in our room we found we had no hot water , our toilet didn't flush , nor was there toilet paper or a kettle. An attempt was made to rectify the issues with the plumbing however they continues through out our stay and we were unable to have a hot shower the whole time. We had friend staying in other villas and they too had issues with hot water. The room was dusty and had a musty smell. The rocks in the outdoor pool were covered in green slime. The power is turned off at 11pm till 4 am each night.
The lady on reception was rude and appeared put upon when issues were politely raised with her. She also vented her anger when we opted to pay via card, bemoaning the difficulty accessing cash on Zimbabwe.
I would definitely not stay here again.More
- Free parking