We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A whale of a time (even without the whales)”

Ivanhoe Sea Safaris
Book In Advance
More Info
US$80,37*
and up
Whale Watching from Gansbaai
More Info
US$55,30*
and up
Big 5 Sea Safari in Walker Bay from Gansbaai
Certificate of Excellence
More attraction details
Attraction details
Fee: Yes
Recommended length of visit: 1-2 hours
Owner description: A typical trip will have you exploring our magnificent coastline and bay while looking for whales, dolphins, sharks, seals and seabirds. Apart from the Southern Right Whales, we are able to view Brides Whales, Humpback Whales and possibly even Great White Sharks.There are many Cape Fur Seals, African Penguins, Dolphins, Sunfish and plenty of coastal marine birds to been seen whilst out at sea.
Useful Information: Wheelchair access, Bathroom facilities, Activities for older children, Activities for young children
Reviewed 20 November 2016

I suspected that I had left it too late in the season, and I was also warned by the tour operator that there are unlikely to be whale sightings, but we decided to go anyway at a very much reduced price. We toured with 2 kids and the skippers were great at explaining about the area and marine life. We saw marine birds, sea lions and a penguin. I loved the sea air and it was fun to be out in the bay and experience the wildness of the ocean. We loved it! The sea air did me a lot of good and I had the best sleep in years that night! The boat has an upper deck and this was a really fun experience. I will go back next year to see if we are lucky to spot some whales.

Thank SVW212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (157)
Traveller rating
Traveller type
Time of year
Language

25 - 29 of 159 reviews

Reviewed 14 November 2016

it was a bad season for the whales when we went on the cruise. but the staff did all they could to take us to the best spot to see whales and sharks. and even if the season was almost over, we were able to see a baby shark, an adult shark and 2 whales. yes i was expecting to see a whale from near but they where far and didn't want to approach so all we saw was their back. but the staff gave really good explanations all the way about everything concerning marine life.
and they were very helpful with the sick passengers even after the cruise.
they even took us to see the penguins and the seals.
I was disappointed not to see the whales from near but very impressed with the efficacy of the team to

Thank nathgeagea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2016

We booked a Whale Trip with Ivanhoe, but due to circumstances beyond their control we were never able to go. They sent us an email letting us know that there weren't any whales in the area, and that they were closing the whale season early instead of disappointing their clients. They offered to still take us out for a very reduced price or to give us a full refund. We opted for a refund, which they processed very quickly.

The thing about wild animals is that they are unpredictable. And if there aren't any whales in the area, that is not something the company can control. If you want guaranteed animals, go to Sea World. Considering the circumstances, Ivanhoe did everything they could to rectify the situation, and we found the way that they handled it to be very professional. If we ever get a chance to visit South Africa again, I would not hesitate to book a whale trip with Ivanhoe again.

1  Thank Scarlett S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2016 via mobile

On our trip to Cape Town we choose Ivanhoe Sea Safari, because of their "whale-guarantee". In god faith that we would see some whales, we used 2 1/2 hour in a car from Cape Town to Ivanhoe Sea Safari (both ways). Unfortunately we did not see one single whale!.
Because of their guarentee we were sure that Ivanhoe Sea Safaria would give us full refund. But what we got was 7 completely useless "vouchers", that we could use on out next trip to Cape town. We live in Denmark and Will not come to South Africa again. Hos Can this be a whale-guarentee?
We are very disappointet - both because of The money-loss and because of The Way Ivanhoe Sea Safari handled The situation.

3  Thank ChrisPeder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ivanhoeseasafaris, Owner at Ivanhoe Sea Safaris, responded to this reviewResponded 26 August 2017

No Whale Guarantee – Disappointing – Not as we expected – Disappointing

All the 4 reviews on the 28th-Oct were by the same family. Vindictive to do this and place a blemish on our record, as well as not reporting all the correct facts.

One person said they used their own car, yet the family took our transport service on the day.

One person said they would have been happy with a part refund, but they conveniently forgot to mention they did in fact get a part refund.

In General we advise guests to book there water activates at the start of their holiday, this allows for bad weather and being able to roll over days and in the event of a miss trip at the start of end of whale season the ability to take a Free re-trip.

We can only go on past history of migration patterns and we warn people if whales have only just arrived or if they are reducing and starting of their departure.

2016 was a very frustrating season, with the lowest whale numbers recorded for over 15yrs, normally season can start May/June and goes all the way through to December and in the past even January. But for the last 4yrs the season dropped about 2 or 3 weeks over the finish of the previous season, and never have we experienced the whales leaving at the end of October.

This family made assumptions as to Our Whale Guarantee – Clearly this family had the impression they were visiting Water World with animals in captivity, other than that you can not 100% guarantee you will see the targeted wild animal.

AUG/SEPT/OCT are the months historically we never miss a whale sighting on a sea day, at the start of the season when numbers are just starting it is possible you get unlucky on a day, likewise when the migration has started and numbers are reducing, once again you can get unlucky and be the first boat trip of the season to miss on a trip.

Historically we have done well at the start and end of season and warned guests, these guests were unfortunately the first trip we missed on in 2016, if they had accepted our vouchers and come back the following day they would have seen whales.

The guests had left it to the last day to take our trip, refused to take our vouchers as they were leaving for home, we explained they can pass on the vouchers to other friends or family.

The guest made it very clear they were not happy with what they though a guarantee should mean, in the interest of customer relationship we compromised with a part refund and refunded them there transportation fees, this was equivalent to a 50% reduction of the whale trip, and the guests also took our re-trip vouchers.

1 Star rating x 4 = Vindictive family that don’t appreciate we are dealing with wild animals!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2016

We chosed Ivanhoe Sea Safaris because of their whale guarantee. In my world guarantee means that you get your money back if you do not get the product.
We did not see any whales! When we got back from the trip we got a voucher for a new whale watching. We were going home the next day, and could not use the voucher to anything.
My family and I paid 10800 rand for a two hour cruise and spent a whole day on our vacation without getting anything from it. We were very disappointed. Not least because we were willing to compromise and required only a 50% refund.

5  Thank Anne Cathrine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ivanhoeseasafaris, Owner at Ivanhoe Sea Safaris, responded to this reviewResponded 26 August 2017

No Whale Guarantee – Disappointing – Not as we expected – Disappointing

All the 4 reviews on the 28th-Oct were by the same family. Vindictive to do this and place a blemish on our record, as well as not reporting all the correct facts.

One person said they used their own car, yet the family took our transport service on the day.

One person said they would have been happy with a part refund, but they conveniently forgot to mention they did in fact get a part refund.

In General we advise guests to book there water activates at the start of their holiday, this allows for bad weather and being able to roll over days and in the event of a miss trip at the start of end of whale season the ability to take a Free re-trip.

We can only go on past history of migration patterns and we warn people if whales have only just arrived or if they are reducing and starting of their departure.

2016 was a very frustrating season, with the lowest whale numbers recorded for over 15yrs, normally season can start May/June and goes all the way through to December and in the past even January. But for the last 4yrs the season dropped about 2 or 3 weeks over the finish of the previous season, and never have we experienced the whales leaving at the end of October.

This family made assumptions as to Our Whale Guarantee – Clearly this family had the impression they were visiting Water World with animals in captivity, other than that you can not 100% guarantee you will see the targeted wild animal.

AUG/SEPT/OCT are the months historically we never miss a whale sighting on a sea day, at the start of the season when numbers are just starting it is possible you get unlucky on a day, likewise when the migration has started and numbers are reducing, once again you can get unlucky and be the first boat trip of the season to miss on a trip.

Historically we have done well at the start and end of season and warned guests, these guests were unfortunately the first trip we missed on in 2016, if they had accepted our vouchers and come back the following day they would have seen whales.

The guests had left it to the last day to take our trip, refused to take our vouchers as they were leaving for home, we explained they can pass on the vouchers to other friends or family.

The guest made it very clear they were not happy with what they though a guarantee should mean, in the interest of customer relationship we compromised with a part refund and refunded them there transportation fees, this was equivalent to a 50% reduction of the whale trip, and the guests also took our re-trip vouchers.

1 Star rating x 4 = Vindictive family that don’t appreciate we are dealing with wild animals!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Ivanhoe Sea Safaris also viewed

Gansbaai, Overberg District
Gansbaai, Overberg District
 
Gansbaai, Overberg District
 

Been to Ivanhoe Sea Safaris? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing