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“What a pleasant stay!”

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The Highlander Country Retreat & Spa
Ranked #3 of 14 Dullstroom B&B and Inns
Certificate of Excellence
Gordon's Bay, South Africa
Level 6 Contributor
98 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“What a pleasant stay!”
Reviewed 2 November 2016 via mobile

Some establishments can go and learn some hospitality ethics from The Highlander staff.
On our arrival we were greeted like we were "regulars". The room I booked was the one I got. Not like other (booking.com )bookings that you end up not getting close to what you've booked. Thus ending up in a negative review.
Since we had a big lunch, we at dinner time enquired whether we had to have the "set menu" to which they responded that we can have anything from the menu and get charged accordingly.
During dinner we constantly had staff enquiring whether everything was alright. Impressive!
The same applied for breakfast.
I can highly recommend this Hotel as their staff is very tentative and their accommodation is of high standard.

Stayed October 2016, travelled as a couple
Helpful?
Thank Johann J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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128 reviews from our community

Traveller rating
    69
    39
    9
    4
    7
See reviews for
38
63
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4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
KwaZulu-Natal, South Africa
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 October 2016 via mobile

The Highlander in Dullstroom was a wonderful experience.we stayed in a suite which was spacious and beautifully decorated.
The gardens were immaculate.the breafast was 5 star. We will be back to savior more of this quaint town.

Stayed October 2016, travelled with family
Helpful?
Thank deboraannv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, Gauteng, South Africa
Level 6 Contributor
286 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 23 October 2016 via mobile

We booked a Superior room as it was our anniversary and we wanted to spoil ourselves
We weren't disappointed The room was lovely and very spacious
The staff at the Highlander are awesome everyone was beyond helpful
The breakfast was really nice and varied over the two nights we stayed
We arrived in at 855pm and asked for a cheese board and the staff were very accommodating even though the kitchen closed at 0900pm
We will come back it's a really nice hire with great staff

Stayed October 2016, travelled as a couple
Helpful?
Thank Eric J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 October 2016 via mobile

One of the the best restaurants in the village. Staff are fantastic. Highly recommended for a short stay away from Gauteng. Rooms at a good size as well. A two hour drive from JHB. Heated pool - awesome bar - did I mention the staff are fantastic

Stayed October 2016
Helpful?
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 October 2016 via mobile

This was the worst hotel we've ever stayed at. Full of flies and insects in the ceiling and when we tell the porter he just tells us to use the insect spray in the room. If we had come to stay here 40 years ago, it would probably have been nice, but nothing seems to have been done to furniture, bed and bathroom since then. Even the bed linen seemed to have been used since a very long time ago and the napkins which we got at breakfast were so used that there were holes in them. We expexted a 4-star hotel which we paid for but got a 2-star hotel at the most, which should have cost us less than half of what we paid. We are very dissapointed and feel that we have been "tricked" into booking this hotel. The bartender was a nice exception to the very bad experience of this hotel.

Stayed October 2016, travelled as a couple
Helpful?
1 Thank Jericsson45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Highlander Country Retreat & Spa

Property: The Highlander Country Retreat & Spa
Address: Bosman Street, Dullstroom 1100, South Africa (Formerly Peebles Country Retreat)
Region: South Africa > Mpumalanga > Dullstroom
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #3 of 14 B&Bs / Inns in Dullstroom
Price range (per night): R1 849 - R2 844
Hotel Class:4 star — The Highlander Country Retreat & Spa 4*
Number of rooms: 14
Reservation Options:
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Also Known As:
Peebles Country Retreat Hotel Dullstroom

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