Some establishments can go and learn some hospitality ethics from The Highlander staff.
On our arrival we were greeted like we were "regulars". The room I booked was the one I got. Not like other (booking.com )bookings that you end up not getting close to what you've booked. Thus ending up in a negative review.
Since we had a big lunch, we at dinner time enquired whether we had to have the "set menu" to which they responded that we can have anything from the menu and get charged accordingly.
During dinner we constantly had staff enquiring whether everything was alright. Impressive!
The same applied for breakfast.
I can highly recommend this Hotel as their staff is very tentative and their accommodation is of high standard.
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- Also Known As:
- Peebles Country Retreat Hotel Dullstroom