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Reviews (597)
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All reviewstile floorsroom was cleanhash brownsbreakfast was excellentparking lotwafflesnew mexicovery nice hotelplace to stayeasy accessnice staychilligas stationhot breakfastoff the highwaybreakfast barcoffee maker
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Reviewed 4 weeks ago via mobile

This is absolutely the best place we have stayed in the last 12 days. It puts the Best in Best Western. Nice laundry with 2 machines and dryers. Nice comfortable room and very clean. Great pool area and my grandson described it as one awesome pool. Really good shower. Nice big and soft towels. I would recommend putting soap and fabric softener on the wall in the laundry room. Did not partake of the breakfast but I’m sure it was good. Staff was friendly and very helpful. Called to make reservation while traveling and that process was so very easy

Stayed: June 2018, travelled with family
Thank wvcoalgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donna_BWDI, General Manager at Best Western Discovery Inn, responded to this reviewResponded 3 weeks ago

We’re honored to the the Best Western that received your “Best” award! Thank you for taking time to review your recent stay with us. I’m pleased that when you decided to stay with us, the reservation process was so easy. Other guests will certainly appreciate your descriptions of the pool, towels and laundry facilities. We look forward to seeing you the next time you’re in the area, and we wish you continued and safe travels until then!

Best,
Donna, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018

We had a great stay here and the staff there went above and beyond for our group. The hotel was very clean, it was also close to were our family reunion was being held. Plan to stay here again on our next trip to Tucumcari......if you need to stay in Tucumcari this would be the place to stay.

  • Stayed: May 2018, travelled with family
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Review collected in partnership with Best Western
Thank phillip R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donna_BWDI, General Manager at Best Western Discovery Inn, responded to this reviewResponded 4 June 2018

Greetings! Thank you for the wholehearted recommendation. It was our pleasure to host your group and I’ll make sure the team receives your kind regards.

I speak for everyone here when I say that we’re looking forward to your return. And reach out if you need assistance with anything.

Wishing you a lovely summer season!

Best,
Donna, GM

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Reviewed 26 May 2018

Nice place to stay enjoyed the room got to sit outside on the little patio. Great breakfast.Everyone seemed to be pleased and enjoy being at the motel so overall enjoyed our stay even it was only overnight.

  • Stayed: May 2018, travelled as a couple
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Review collected in partnership with Best Western
Thank rondabaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donna_BWDI, General Manager at Best Western Discovery Inn, responded to this reviewResponded 30 May 2018

Greetings! We appreciate you taking the time to write such a positive review. Each member of our team is truly committed to providing a welcoming environment to our guests and it’s such a nice thing to hear when that sentiment carries through to our valued guests. We hope you will stop again the next time you pass Tucumcari, and recommend us to friends!

Best,
Donna, GM

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Reviewed 25 May 2018

Don't get room 136 if you don't like cigarette smoke because the housekeeping staff sits right outside the door to 126 and smokes pretty much all day. So your room will smell like smoke and you have to walk through a cloud of smoke to enter and exit. Other than that this is an okay hotel. The breakfasts are good and the rooms are pretty nice. My friends are really enjoying the pool. It's just ironic that i have to sign something that says I won't smoke and then I have to deal with so much smoke anyway.

Room Tip: NOT room 126 or any in that breezeway as the staff sits and smokes there
  • Stayed: May 2018, travelled with friends
    • Sleep Quality
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Thank CATHY A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donna_BWDI, General Manager at Best Western Discovery Inn, responded to this reviewResponded 30 May 2018

Greetings! Thank you for your review and helpful feedback. While happy you arrived to a nice room and enjoying the pool, I am so sorry to hear there was an issue that inhibited your ability to fully enjoy our hotel. You frustration is understandable and we’re taking immediate action to eliminate this from happening. I hope this atypical situation won’t keep you from staying with us again. If your itinerary brings you to Tucumcari again, please feel free to reach out to me office. I’ll assign a team member to personally manage your check-in, making sure all travel needs are taken care of. Wishing you safe travels until then!

Best,
Donna ,GM

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Reviewed 21 May 2018

The Best Western in Tucumcari, NM is a nice place to stay. It is slightly overpriced, but probably competitive with similar properties. There is a great steakhouse next door easily within walking distance. The room we had was very clean, quiet and comfortable.

  • Stayed: May 2018, travelled with family
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Review collected in partnership with Best Western
Thank Larry V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donna_BWDI, General Manager at Best Western Discovery Inn, responded to this reviewResponded 25 May 2018

Thank you for choosing Best Western Discovery Inn along your travels. I’m glad to hear you enjoyed a great night’s rest with us, and dinner at K-Bobs! Please come see us again the next time you’re in Tucumcari, and until then, we wish you continued and safe travels!

Best,
Donna, GM

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