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caroline652
London, United Kingdom

Amazing trip

5.0 of 5 bubblesReviewed 01 Aug 2024
The most amazing experience for our family ages 15-82. We went in winter season. It was very cold however the hot water bottles & fleece poncho’s kept us warm on the morning & afternoon game drives. Vincent was amazing sharing his knowledge & looking for animals we were not disappointed. A fabulous experience a once in a lifetime experience.
Date of stay: July 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patience Matlapeng, General Manager at Thakadu River Camp, responded to this review
Responded 4 weeks ago
Hi Caroline

Thank you for choosing Thakadu River Camp. We are glad to hear that your happy with our customer service. We have passed your comments to our team so they enjoy the good vibes too. Comments like yours makes our work worthwhile and we cannot wait towelcome you back in the property in the near future.

Regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 31 July 2024 via mobile

Whilst travelling through South Africa we travelled to Thakadu River Camp which is in Madikwe, from Johannesburg as per of the 2nd leg of our trip (Joburg - Thakadu - Cape Town)

Thakadu is a unique wildlife reserve which offers a magical safari experience, up close and personal with the native animals.

We were greeted warmly on arrival and collected from the air strip by Tulu who also doubled up as our game driver. He took us out for 3 hours each morning and evening to see the animals of the reserve and we had a wonderful time doing so.

Arriving at the lodge we were assigned 2 Tents, my wife and I in one and the boys in another, which was a 2 minute walk away from us.
The “tent” was called so due to the the way the roof is covered (tent shaped tarpaulin) but in fact it’s a good sized wooden structured room with a very nice en-suite open plan styled bathroom and a balcony which offered views of the wilderness and a river where you could see animals grazing right underneath you.

Meals came as part of an all inclusive package and we were certainly fed very well!! It was a non stop daily offering of a quick coffee or tea and biscuits at 6am before going on the morning safari drives. Breakfast was served after we came back from the morning safari drives) at roughly 10am. Lunch was then served at 1pm - tea at 3pm just before going out for the afternoon safari drive at 3.30pm. On our return at 7pm dinner was then served. There are a lot of meals & snacks squeezed into a short spade of time and so by day 2 you start skipping some of the breaks to allow time for the food to digest !! Each game drive also included a bush break (20 minute stop) for hot drinks (during the chilly morning drives) or sun downers (during the afternoon drives) .

We were hosted warmly each day by staff on rotation who included Tulu, Joyce (chef extraordinaire) Veronica, Idah and Mods (Centre Manager).

Special mention must go to Tulu - our patient and knowledgeable Safari driver who each day took us out on 2 game drives each day and allowed us to enjoy so many magical moments witnessing the animals in the wild. Favourite moments included watching a Mother cheetah and her 5 cubs as well as seeing 3 of the big 5 at the same watering hole at the same time (rhinos, elephants and lions)

I’ve written a lot but there was a lot to mention and I could say more. I’ll end by saying we had a wonderful experience here and the children absolutely loved it. We chose Madikwe due to its privacy (only people staying there were on the game drives, there are no day guests who drive through like with the Kruger National park. Madikwe is also malaria free so there was no need for malaria vaccinations before travelling (unlike Kruger)

Highly recommended - you won’t be disappointed.

Room tip: If you travel there during July ensure you have extremely warm clothing for the morning game drives which can be extremely cold.
Date of stay: July 2024
Trip type: Travelled with family
Thank DaddyHarris
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patience Matlapeng, General Manager at Thakadu River Camp, responded to this reviewResponded 4 weeks ago

Hi Harris

Thank you for taking time to to leave us a 5 star review. We are so glad the you enjoyed your overall experience with us, the tents , the game drive and not to forget our excellent team. Out team is committed to delivering a high quality service and your feedback is a great encouragement to us. We look forward to serving you again at Thakadu River Camp.

Photi jaa letlhodi- See you soon.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2024

I made a payment of $5,050 for five tents for 10 guests, including me for two nights. Two days later, I canceled because the next three nights I wanted on the western side of Madikwe were not available. The "fully refundable" payment has never been reimbursed.

The booking was switched to a travel agency that could see openings and book the two lodges accordingly. I thought when I appeared in person, I could get my refund. They told me as we were leaving they were crediting my credit card, but that was a lie. I now get no response to any queries via email. Essentially, they stole over $5K from me!

I will also add that during our stay there was record cold and LOTS of rain. Their generator went out. We suffered with no hot water/electricity/heat. When asked when the generator would be repaired, we were told "the work crew won't repair the generator until there's nicer weather."

There are MUCH better choices at Madikwe. I have brought three trips to Thakadu, but never again!

Date of stay: October 2023
  • Trip type: Travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Stephen E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 June 2024

So many up market private lodges provide 5 star service and food which can also be contrived and sterile. Thakadu staff were 5 star plus with warmth and friendliness to add. They take the trouble to learn you names and greet you by name whenever they see you.

The rangers are extremely knowledgeable and we could not fault them on their wealth of knowledge, even down to some obscure detail that some of the high paying European guests may not think to ask.

Food was of an extremely high standard and the tents were warm, comfortable and well appointed.

The entire lodge is owned and run by the local community which makes it that much more rewarding to support.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Discover30842216063
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patience Matlapeng, General Manager at Thakadu River Camp, responded to this reviewResponded 30 June 2024

Hi Bernard

Thank you for taking time to give us a 5 star review rating. it makes our day hearing about how much our customers love our experience and the team at the lodge. our staff remain the most valuable asset at the company and it gives as joy receiving such comment. We look forward to welcoming you back in the near future at Thakadu River Camp.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2024

Absolutely superb safari camp!! Staff are brilliant! They go above and beyond to ensure you have a good time,, tents cleaned daily and they even turn your blinds down in evening, food was superb! And there’s absolutely nothing negative I can say, we enjoyed our stay so much we’re going back this year!! Safaris were unbelievable, we saw all the big 5 and more thanks to our great guide Vincent! Would definitely recommend this camp.

Room tip: Make sure you go down to the water hole within the camp , animals come to drink there, you can sit watching while you enjoy a drink
Date of stay: September 2023
  • Trip type: Travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kimm B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patience Matlapeng, General Manager at Thakadu River Camp, responded to this reviewResponded 17 June 2024

Hi Kim

We are so grateful for your 5 star review. we are thrilled that you had a positive experience with us. If you ever visit this area again we will be so excited to host you again.

We will see you soon.

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Reviewed 29 May 2024

I was supervising a student working at Thakadu and was accommodated for one night at the lodge. The accommodation and food was very good. Staff very friendly and accommodating of my needs. While I did not participate in any game drives activities the other guests did and loved it. There is a lot of game and birds around the camp should one decide to relax on the stoep. This is a community run lodge and I would recommend that anyone wanting to visit Madikwe book at Thakadu.

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank peterjm58
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patience Matlapeng, General Manager at Thakadu River Camp, responded to this reviewResponded 1 June 2024

Hi Peter

Thank you for a great review of our customer service at Thakadu River Camp. We have passed your kind words to the rest of our team at the lodge. Our team is passionate about providing all our customers with outstanding experience and they will be delighted to learn that with you they hit the mark. We hope that in future well be able to provide you with similar excellent stay and that you will be able to participate on our game drives.

looking forward to host you again at the lodge.

Regards

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