We arrived at the camp on dusk. When we booked we requested tents together (preferably near the main area) as we were a party of 3 and one lady sleeping alone in a tent. When we arrived at reception we were told we had tents 11 and 12. I asked why our request for closer tents was not accommodated and was told there were many requests from other guests so it was not possible, but they were situated together. When transferred to the camp it was dark. Tent 11 and 12 were not only nowhere near each other but were the very last tents on the perimeter of the camp. Our travelling companion asked if we could change because she was uneasy to be this isolated and the answer was a curt no! She has been allocated a queen bed and my husband and I had twin beds. We questioned this and were told that's how they do it? They would not even allow us to swap tents. The staff member suggested we ladies sleep together and that is what we did in the end. On speaking to other guests there were new family tents that would have accommodated us and one was vacant at the time of our stay. We tried again the next day but again told a curt no!
The tents we were in were very tired, holes in mosquito net, broken toilet door latch and all over in need of repair.
Animal viewing was amazing, although our guide was slow to warm up and provide information. When he did it was great to listen to his stories. Wiseman was our spotter and he was great. Went out of his way to find animals we hadn't seen and provide information whenever he could. He was great.
Animals around the lodge were wonderful to watch.
Food was lovely and plentiful.
The management staff need to be more accommodating and friendly and at least take an interest in guest requests. Our experience could have been so much better if that had been the case.
- Official Description (provided by the hotel):
- Luxury tented safari camps in the Manyeleti Reserve in the Greater Kruger National Park. Stay either at Mantobeni, the more classic camp with its Nehru tents on wooden decks set in a forested water course, or the contemporary designed Khoka Moya camp with its larger tents and which welcomes children of all ages. ... more less
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- Also Known As:
- Honeyguide Tented Safari Camps Hotel Manyeleti Game Reserve