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Dylan O

Trip of a Lifetime

Review of Chitwa Chitwa
5.0 of 5 bubblesReviewed 01 Nov 2023
We had the trip of a lifetime staying at Chitwa Chitwa for our honeymoon. The staff was very warm and attentive, they went above and beyond in every aspect during our entire stay. The food & drink service was special every evening and our room was cleaned multiple times a day. Massages were some of the best we've had.

Special shoutout to our guides Deon & Moses! They made every game drive special with the amount of wildlife we got to see. Deon was very knowledgeable which made us appreciate what we were experiencing all that more (animals, tracks, plants, etc). Their passion for what they do was evident, and made every drive special.
Date of stay: October 2023
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chitwa Chitwa Private Game Lodge GM, General Manager at Chitwa Chitwa, responded to this review
Responded 02 Nov 2023
Dear Dylan,

Thank you for taking the time to share your wonderful experience at Chitwa Chitwa. We are absolutely delighted to hear that your honeymoon trip was nothing short of a lifetime experience. Our team strives to make every guest feel special and it's inspiring to know that we hit the mark with you.

We are thrilled to know that you enjoyed our food & drink service and found our room services up to your expectations. It's great to hear that our massage services were some of the best you've had.

Our guides, Deon & Moses, will surely be pleased to hear your kind words. They are indeed passionate about their work and always aim to make every game drive a unique and memorable one. Your compliments on their knowledge and dedication are highly appreciated.

We thank you for choosing us for your special occasion and for your kind words. We look forward to welcoming you again at Chitwa Chitwa on your next special occasion or adventurous getaway.

Warmest regards,
The Chitwa Chitwa family
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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3.9 km from Chitwa Chitwa
Free parking
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All reviews watering hole our honeymoon sabi sands hippos and crocs game drives safari experience private deck wild dogs plunge pool the reserve an amazing experience walking safari the main lodge main deck south africa exceeded our expectations star lodge
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Reviewed 31 October 2023

The only thing Chitwa Chitwa left to be desired is our next trip back. The lodge itself is enough for 5 stars without the game drives, which I’ll get to.

The lodge is absolutely beautiful. The accommodations and decor are high class while still perfectly complimenting the incredible backdrop of the bush and dam. The food is perfection and there’s certainly no shortage of it. We fell asleep every night to the sounds of hippos and monkeys; that combined with the most comfortable bed made for a great sleep every night.

The staff at Chitwa Chitwa are a treasure. We could not single out a member of the team because every person made us feel welcome and well taken care of. There was never a moment we felt we needed anything, but they weren’t overbearing either. As a lodge, we could not have asked for more, but the lodge somehow pales in comparison to our game drives with Deon and Moses.

We cannot speak highly enough of Deon, our guide, and Moses, our tracker. The respect that they have for the animals and for our planet is unparalleled and evident in all they do. They knew everything about every animal, insect and plant and were happy to answer the many, many questions we had. We saw the Big 5 in less than 24 hours and somehow each drive topped the one before. They ensured our safety and even when we weren’t at the peak of excitement, feet from a lion, we were having a blast driving off roads, in and out of drainage lines.

Deon, Moses and the staff at Chitwa Chitwa went above and beyond at every turn and we could not be more grateful.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Lainey C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chitwa Chitwa Private Game Lodge GM, General Manager at Chitwa Chitwa, responded to this reviewResponded 2 November 2023

Dear Lainey,

Thank you so much for taking the time to share your detailed feedback on your recent stay at Chitwa Chitwa. We're thrilled to hear that your experience with us was a memorable one and that you're already eager for your next visit!

We're delighted that you appreciated the beauty and ambiance of our lodge, with its unique blend of luxury and nature. Our goal is to create an environment that is at once comfortable, elegant, and reflective of the extraordinary surroundings. Knowing that you enjoyed the fine dining experience and found comfort in your accommodations, all while being serenaded by the sounds of the bush, is very rewarding.

Our staff is indeed our treasure. We believe that our team is what truly sets Chitwa Chitwa apart, and it's wonderful to hear that you felt so well-cared for during your stay. We strive to provide attentive but not intrusive service, ensuring our guests feel at home and their needs are anticipated and met.

Your praise for Deon and Moses will certainly be passed along. They, like all our guides and trackers, are passionate about sharing the wonders of the African bush with our guests. Knowing that they were able to enhance your game drives with their knowledge and respect for the wildlife is truly gratifying.

We look forward to welcoming you back to Chitwa Chitwa in the future. Your kind words and enthusiasm for our lodge and staff serve as a great inspiration to us all as we continue to strive for the highest standards of service and guest satisfaction.

Warmest regards,
The Chitwa Chitwa family

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Reviewed 29 October 2023

This is one of my favorite resorts ever! The whole experience was beyond any expectations, which were pretty high. The staff was so welcoming and friendly, and our guide, named Surprise, was the best guide of our entire trip. Since we went her first, we did not realize until later just how great Surprise was - every single animal I asked to see, he found! It was amazing, and this definitely did not happen at the 4 other places we went. The cabins are so luxurious, and the decks with plunge pools are the most wonderful place to relax and enjoy the lodge. The safari drives were excellent and the food was delicious. We just loved it and you will too! Highly recommended!

Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank crimlaw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chitwa Chitwa Private Game Lodge GM, General Manager at Chitwa Chitwa, responded to this reviewResponded 2 November 2023

Dear Crimlaw,

Thank you so much for sharing your wonderful experience with us and the TripAdvisor community! We are thrilled to hear that your visit exceeded your high expectations.

Our team here at the resort prides itself on providing exceptional service and experiences, and it warms our hearts to hear such positive feedback. I will share your compliments with our staff, especially with Surprise, who will be delighted to hear about your memorable encounters with the wildlife.

We are also glad to know that you enjoyed our accommodations and the luxurious amenities we offer, including the decks with plunge pools. It's our aim to provide a serene and comfortable experience that allows guests to truly appreciate the beauty of the surrounding nature.

We are excited that the safari drives and our culinary offerings added to your wonderful experience at our lodge. We strive to offer unique experiences and delicious meals that reflect the beauty and diversity of our region.

Thank you once again for your glowing review and recommendation. We look forward to welcoming you back to our resort sometime soon for another unforgettable experience!

Warm regards,
The Chitwa Chitwa family

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Reviewed 28 October 2023 via mobile

A once in a lifetime experience and wish I could have stayed. Every single member of staff are truly amazing, whether it's the cleaners, the cooks, the trackers, they all go above and beyond their jobs.
It was my 30th birthday present from my parebts to come on safari with them to this special lodge.
Deon and Moses were our guide and tracker and without fail, they managed to make each drive a memorable experience with our last drive being the most memorable and special (Leopard Xinzele and her cub eating their kill in a tree)
Nico, Bosi and the team who look after you in the lodge are just incredible and as I'm currently recovering from a severe illness, they accommodated all my needs without hesitation.
Bush bomas, sundown drinks with giraffe against a sunset, pizza trucks at sundown. Each day different and once in a lifetime.
Each member of staff front and back of house love what they do and it just shows.
You live and breathe this magical country whilst there so be prepared for the unexpected!!!! Lions at your door, hyenas watching you have dinner, beautiful stars lighting your way back to your room.
If you want 5star this is the place.
Honeymooners, couples, families (but not with young young children as they cannot go out on drives). Each one accommodated for no matter what.
I was in tears leaving this place and you just feel peace and tranquility here.
I would go back tomorrow if I could and they're all now family to me.
Thank you Chitwa family for making me feel so special xxx I love each and every one of you

Room tip: Be prepared for early starts but it's completely worth it!!!!
Date of stay: October 2023
Trip type: Travelled with family
Thank KateHighy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chitwa Chitwa Private Game Lodge GM, General Manager at Chitwa Chitwa, responded to this reviewResponded 2 November 2023

Dear Kate,

Thank you so much for taking the time to share your incredible experience at our lodge. We are overwhelmed with joy and gratitude to hear your kind words about our staff and services. It's our utmost priority to make our guests feel at home and provide them with memorable experiences, and it's heartwarming to know that we were able to achieve this during your stay.

We're thrilled that Deon, Moses, Nico, Busi, and the rest of our team were able to make your safari drives and time at the lodge so special, particularly considering your recovery from an illness. Your words have been shared with the entire team and they are incredibly touched by your appreciation.

The unique experiences you described - from sundown drinks with giraffes against a sunset, to the thrilling encounters with wildlife at your door, and the serene beauty of the night sky - these are the moments we strive to create for our guests and we're elated that you were able to enjoy them fully.

We're also glad to learn that you felt our commitment to catering to our guests' needs, regardless of whether they are honeymooners, couples, or families. It's always our goal to make every guest feel special and accommodated for, and your feedback confirms we are on the right track.

Lastly, we are touched to be considered as your extended family. It was a pleasure to accommodate you on your 30th birthday and help make it a momentous occasion. Your fond memories are our greatest reward and we look forward to welcoming you back to our lodge in the future, where you will always be treated as part of our family.

Thank you once again for your heartfelt review. We wish you all the best in your recovery and hope to see you again soon.

Warmest regards,
The Chitwa Chitwa Family

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Reviewed 18 October 2023

Chitwa Chitwa was the first stop of a family safari and beach holiday, and for the first couple of days the weather was grim, grim grim. Think horizontal rain and cold winds.... Despite this, we wrapped up in newly purchased Chitwa fleeces, put on our poncho's and headed out into the bush. Our guide was Dylan, with Ranson as chief wildlife spotter. That mans eyesight and knowledge is unbelievable.... despite the weather we had some fabulous sightings, and once the weather improved........well the drives elevated from fabulous to sensational. All of the big 5 and many many others, close up, personal and usually as the only vehicle present. We had several close encounters with the Rhino's, all spotted by the talent that is Ranson, the man is a magician.
As for the lodge itself, think huge rooms overlooking the watering hole where elephants, buffalo and lions come to drink. You sleep to the sound of the hippo's and the occasional manic cackle of a hyena. Although secondary to the wildlife experience the food was plentiful, well cooked and presented and weather permitting served outside in order to enjoy the sounds and sights of the African bush. The Chitwa Chitwa team along with Ranson and Dylan combined to offer us all an experience that will live in our hearts for a long long time.
Highly recommended.

Date of stay: September 2023
Trip type: Travelled with family
1  Thank StevemartinBGF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chitwa Chitwa Private Game Lodge GM, General Manager at Chitwa Chitwa, responded to this reviewResponded 19 October 2023

Dear Steve,

Thank you so much for taking the time to share your experiences at Chitwa Chitwa. We are truly delighted to hear that you and your family had an unforgettable safari and beach holiday, despite the weather conditions on the first couple of days. We believe that every form of weather adds its own unique charm to the African wilderness and we're glad you got to experience that.

We're thrilled that you enjoyed the abundant wildlife sightings, especially with the help of Dylan and Ranson. Ranson, with his hawk-like eyesight and immense knowledge, is indeed a valued member of our team and we're glad he could make your drives even more memorable. Your kind words will certainly be passed onto him.

We're also pleased to hear that you enjoyed the accommodation and the unique opportunity to observe wildlife right from your room. We strive to provide our guests with an immersive experience, and the sounds of hippos and the occasional hyena certainly contribute to that!

We pride ourselves on our food and are glad that you found it to be plentiful, well cooked, and well presented. The opportunity to dine outdoors and enjoy the sights and sounds of the African bush is indeed a unique one, and we're happy you could experience it.

Thank you for your kind words about the entire Chitwa Chitwa team. Your recommendation means a lot to us and encourages us to continue delivering unforgettable experiences. We truly look forward to welcoming you back on your next adventure.

Warm regards,
Your family at Chitwa Chitwa Private Game Lodge

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Reviewed 10 October 2023

What an amazing stay we had at Chitwa Chitwa. We were genuinely so sad to leave. From the second we arrived everything was perfect. The game drives were amazing. Daniel and Beth were fantastic!!! They made our experience so wonderful! So friendly, knowledgable, and fun. The food was fantastic and the staff was even better. The second a drink was empty, one of the bartenders was there to refill it. The service was excellent. Located on the dam, you can see all different types of animals while you are relaxing at your pool or eating lunch. This was our first safari experience and we could not be happier with it. An amazing four days at this very special place!!!

Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank sblair12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chitwa Chitwa Private Game Lodge GM, General Manager at Chitwa Chitwa, responded to this reviewResponded 19 October 2023

Dear P6123DIsarar,

Thank you for sharing your amazing experience at Chitwa Chitwa on TripAdvisor. We are truly delighted to hear that you had such a memorable stay with us and that everything from the moment you arrived was perfect.

We are thrilled to know that the game drives left a lasting impression on you and that Daniel and Beth, in particular, were fantastic guides who made your experience wonderful. Their friendliness, knowledge, and ability to create a fun atmosphere truly enhanced your safari adventure, and we will be sure to pass along your kind words to them.

We are also glad that you enjoyed the fantastic food and that the staff exceeded your expectations. Our team takes great pride in providing excellent service, and it is heartening to hear that they were attentive, ensuring your drink was refilled promptly. We strive to create a memorable and hassle-free experience for our guests, and we are delighted that our service met your expectations.

The location of our property on the dam offers a unique opportunity to observe various types of animals while relaxing by the pool or enjoying a meal. We are thrilled that this aspect of your stay brought you joy and added to the overall safari experience.

We are honored that Chitwa Chitwa provided you with your first safari experience, and we couldn't be happier to hear that you could not be happier with it. It is indeed a special place, and we are grateful that you chose to spend four amazing days with us.

Once again, thank you for your glowing review. We sincerely hope to have the pleasure of welcoming you back to Chitwa Chitwa for more extraordinary experiences in the future.

Warmest regards,
Your family at Chitwa Chitwa Private Game Lodge

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