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karen_vanderlinde44
Bethesda, Maryland

Singita Ebony: A Beyond Five Star Experience

5.0 of 5 bubblesReviewed 21 Oct 2023
Our family’s experience at Singita Ebony was a landmark adventure of a lifetime. It far exceeded our expectations! We selected Singita lodges because of its passion for conservation and development of the surrounding communities through employment and training. Singita has improved the environment and has trained cadres of individuals for not only their facilities, but for other hospitality businesses. We spent three days at Singita Ebony after experiencing three days in Singita Lebombo. Since our experience was outstanding at Singita Lebombo, we were not certain that Singita Ebony could also meet the high bar set at Lebombo. But once again we had a Five Start Plus experience on all fronts.

First, the location is stunning in Sabi Sands and the terrain is a bit more green and rugged than what you see in Singita Lebombo. Once again you see wildlife consistently from the common areas and your rooms as the animals roam around, and in, the river below. The décor is traditional and beautifully designed – with beautiful African art and motifs throughout the entire lodge. It is luxurious without being at all pretentious. You have all the amenities you could possibly need and use from bath essentials to safari gear, top quality drinks and treats of all types to candles that are lit in the evening to greet you. All rooms are set apart from one another, so you feel as if you have your own personal hideaway in the African plains. Floor to ceiling windows and an expansive balcony and personal pool area give you unforgettable views of the landscape and visiting wildlife at all times of the day.

Second, the safari rides were absolutely remarkable experiences with Andrew as our guide and Louis as our tracker. They are both passionate about their work, the conservation of the animals and their habitat, and sharing their knowledge with us. We give our very highest recommendation to both Andrew and Louis. They are a top team. They answered all our questions, and they consistently gave us a better understanding of our natural surroundings and the animals in the area. Each safari ride brought a new experience. We saw the big five again and again. We also saw many other animals and birds. Our daughter compiled a two-page list of all the animal life we saw. Highlights included observing an encounter between a leopard and a hyena, which resulted in the leopard jumping into the tree right above our jeep. We observed a herd of female elephants and their young cross the path right in front of us, with a young male attempting to trumpet with nothing but a squeak that had us break out in laughter. Nice try, little fellow!

We were happy to just enjoy the ride, the views, and the sightings, but Andrew and Louis were keen to ensure we saw as much as we could. Each day they gave us remarkable animal experiences based on the data they had and their own personal understanding of animal behavior. Also, we each day enjoyed a luxurious coffee break in the morning, and a sundowner in the evening off the back of the jeep. The jeeps themselves were modern, well-designed powerful vehicles, with comfy seats set up high so we could see well. We had breakfast and afternoon snacks we brought with us in sustainable containers, as well as the well-presented coffee and sundowner break delights. We felt we were treated to the best.

Third, the service was unsurpassable. We have traveled a lot as a family and never have we experienced such consistent, quality, professional, and joyful service. Robert our butler/server met every food need we had. Each meal was presented as a work of art and was a culinary delight. We have a vegan family member, so she received a special menu with her name on it with each meal. The offerings were so extensive for her, some of us ordered from her menu. We had the same incredible service in the spa where the massages went beyond any other spa experiences we have had. The spa associates applied African techniques and used traditional tools. We highly recommend that your Singita experience include a visit to the spa.

Finally, without future planning, the Singita team upon request of our adult children organized a surprise birthday celebration for me. The evening we had a barbecue dinner around a fire pit with Andrew and Louis ended with entertainment from the Singita singers, employees who sang and danced in perfect acapella-harmony. When they entered, they came in a line singing as they joined the guests. They were holding a birthday cake, so I looked around to see who was celebrating a birthday only to find out the cake was for me. And once again, the Singita associates were genuinely happy to see our joy. It was a birthday surprise of a lifetime!

Our one regret of our visit is that we did not stay longer to fully enjoy all Singita Ebony has to offer. From the welcoming artfully designed rooms to the impeccable personable service, the delectable food to the thrilling safari rides, this lodge exceeds the five-star rating in every possible way.
Date of stay: September 2023
Room Tip: Ask for Andrew and Louis. They were personable, fun, knowledgeable, and professional. We...
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviewed 16 September 2023 via mobile

We just returned from 4 days at Singita Ebony Lodge and were blown away. Singita was just over the top with luxury, service and had everting you could ask for or imagine. Our guide, George, and tracker, Israel, were great. Pat also make sure we had everyone we needed or could possibly want. The entire staff was amazing. The room was simply fabulous, from the comfortable sitting areas, the great outdoor space and plunge pool and the lovely fireplace that we certainly took advantage of. The food was amazing and if you didn’t see something you liked in the menu all you had to do was ask and they brought us anything we wanted. This trip (coupled with a 4 day stay in Botswana before arriving at Singita) was our first safari and we are so happy we were able to spend part of it at Singita. We felt so spoiled and it was hard to leave. Thank you to the entire staff at Singita!!

Date of stay: September 2023
Trip type: Travelled as a couple
Thank almesq
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Singita Traveller, General Manager at Singita Ebony Lodge, responded to this reviewResponded 19 September 2023

Dear Almesq,

Thank you for your kind words; I will be sure to share it with George, Israel and Pat – they are truly special ambassadors of Singita.

The team takes pride in creating memorable experiences that match the incredible lodge and surrounds. I trust that this trip has ignited a desire to return to the magic that is Africa, and especially hope we can welcome you back soon to Singita Ebony.

Kind Regards,
Dan and the Singita Ebony Team

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Reviewed 4 July 2023

This was truly the best vacation my family and I have ever been on. From the beauty of the lodge itself to the ABSOLUTELY INCREDIBLE staff, rangers, and the animals, i couldn’t have asked for a better experience. The food was excellent, and not to mention every person that worked at this lodge couldn’t have been nicer. I’ve never felt closer to the staff at a hotel in my entire life! Whatever and whenever we needed something, they were there for us. Our two rangers, Andrew and Louis, showed us every animal imaginable and explained everything in precise detail- ask for them if you go! We felt extremely safe while out in the middle of all the animals, and in the comfort of the resort. I would recommend Singita Ebony (and ALL Singita resorts- we also went to Singita Lebombo and had the same amazing experience) to everyone and anyone. We can’t wait to be back so soon! I don’t think you can get a better Africa experience!

Date of stay: June 2023
Trip type: Travelled with family
Thank martina d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 May 2023 via mobile

We discovered South Africa for the first time with Singita Ebony Lodge. It is magical and beautiful place. Everyone there is just amazing. Food and wine is delicous.

Attention to details 10/10. We will definitely come back. Everything there is just WOW. Toyota jeeps are very modern with heating seats and cup holders.

Thank you Piete and Renneck. You made our trip magical making us discover the Big Five and explaining us a lot of things. You showed us also slipping impala and slipping elephant hahah You are team A in Singita :)

Room tip: I recommend to take clothes in natural colors (beige, dark green), cover shoes and worm jacket cause evenings and mornings are cold in may
Date of stay: May 2023
Trip type: Travelled with family
Thank 663anetaj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Singita Traveller, General Manager at Singita Ebony Lodge, responded to this reviewResponded 29 May 2023

Thank you so much for your amazing feedback on your stay with us at Singita Ebony, We are so happy to hear that you all had such a magical time with us.

It is always such a pleasure to receive great feedback on our team, Piet and Renneck are a phenomonal pair in our Singita family.

We look forward to hopefully seeing you again in the future.

Kind regards,

Jason Powell
Ebony Lodge Manager

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Reviewed 20 February 2023 via mobile

We discovered Africa for the First time with Singita .
Ebony lodge is the first of the Singita lodges created in 1993.
While rooms would welcome a face lift ( soon to happen ) there is a colonial charm unrivalled .
The whole organisation is flow less. You are taken over by a team form the guide to the waitress that will be your staff up to your departure .
Food and wine are just amazing and you can taste SA during your whole stay.
Thanks good there is no Tv in the rooms but the internet is fairly good assuming you are in the middle of nowhere . It allowed out teenager to even play online with friends !!
A special reward to our Guide Johan and tracker Reazert.
They made our trip magical making us discover the Big Five and explaining us a lot of things . They were fun, interesting and always smiling .
If you go to Singita Ebony ask for them and do not forget to make them prepare their coffee with Amarula in the middle of the bush!!!!
Bravo to the owner Luke Bailes who has created amazing places with a full respect of the nature !

Date of stay: February 2023
Trip type: Travelled with family
Thank Seaside26868552545
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 April 2022

We stayed at Ebony lodge in April for four nights with our three young kids. It's impossible for me to imagine another place where wilderness and hospitality hold hands so perfectly. The setting is glorious. The lodge overlooks the Sand River with it's abundant wildlife. It's large outdoor wooden decks are framed and shaded by ancient ebony trees on both sides. The rooms are massive and very finely appointed. Every detail has been considered and executed perfectly. The staff are a joy, the food is sublime. They have an excellent cellar full of carefully selected and matured wines (plus a Sommelier to help you), as well as other treats; fine brandies, great cigars, you name it. The three people appointed to us: Johan, Lawrence and Vivian were absolutely outstanding in their roles. The daily game drives were unreal. I still miss them. Our guide (Johan) and tracker (Lawrence) where so knowledgeable and so great with our kids. We had multiple sightings of Leopard, Lion, Rhino, Elephant, Buffalo, Waterbuck, Kudu, Cheetah, birds galore, massive trees even more. Unforgettable!! Thank you Singita!

Date of stay: April 2022
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Thank chrisalheit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Singita Traveller, General Manager at Singita Ebony Lodge, responded to this reviewResponded 17 April 2022

Dear Chris,

Thank you so much for your beautiful message – it was a privilege to have hosted you & your family at Singita Ebony Lodge.

We really hope that we will see you all again very soon.

The entire Singita Ebony family are sending you our warmest wishes and thanks.

Kind regards,

Jason

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