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BobFj
Kirkland, Washington

Timeless Old Safari Feel Updated to Today's Luxury Expectations

5.0 of 5 bubblesReviewed 16 Aug 2021
Singita Ebony's 12 uber-luxury suites with gourmet food, resplendent furnishings, hunting lodge styling, with a definitely modern approach to health and wellness, surround you with luxury. The standalone suites feature old world touches, netted beds with superbly soft linens, large shower and tub inside, huge outdoor shower with a massive plunge pool, plus patio lounge chairs, yoga mats, exercise programs and wild game passing by below us! But the absolute best feature going (besides the fabulous morning and evening game drives) is the ensuite real wood fireplace with tons of wood which kept us toasty-warm while having nightcaps and then sleeping in real luxury.

Singita's Ebony and Boulders Camps are normally jammed with Americans like us. But because Americans want to travel but are afraid ... we had almost the entire lodge to ourselves. The only hurtle was getting Delta Air Lines a Covid-Negative test within 72-hours of departure and filling out an Attestation Form for South African Immigration saying we were Covid-Negative. On the way back to the USA, the Camp Manager arranged a Covid test with results delivered by email within a day and only your airline cares about that. This was no different than going to Hawaii, just far friendlier! DON'T BE RELUCTANT because the lodges have availability today!
Date of stay: August 2021
Room Tip: Suite 10, 11 & 12 are closest to the lobby but none are very far away. All have river views
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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18.3 km from Singita Ebony Lodge
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Reviewed 16 April 2021 via mobile

We stayed for 5 nights. A short summary ...

7* Gareth (ranger) and Martin (tracker) as well as all the staff. Any request was immediately met. Appreciate putting us close to the main area. You were all amazing!
7* Sightings and more
5* Wines and drinks
5* SPA treatments!
3* for the Food. Felt it was too fancy for the bush. Would have appreciated more South African food?
2* for the Main pool area - loungers and pool dirty
5* for the bush dinner effort, 3* for food and 0* bushtoilet - broken, dirty and poor condition.
3* Waterpressure in room was poor to zero.

BUT, the few "less than 5* issues" were overshadowed by the wonderful staff, amazing wildlife and bush. Can't wait to bring our family!!

Date of stay: April 2021
Trip type: Travelled as a couple
2  Thank Nico v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adrian Kaplan, General Manager at Singita Ebony Lodge, responded to this reviewResponded 28 April 2021

Dear Nico,

Thank you very much for your kind words and your honest constructive feedback. We truly value your comments on the areas we can improve on and have taken it on board. We sincerely apologize for any inconvenience it caused during your stay.

We are delighted to hear that you will be returning with your family and we trust that we will meet all of your expectations on your return.

Please send our warmest regards to Anita.

Thank you and regards,
Claude, Marinda and the Ebony family

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Reviewed 10 March 2021 via mobile

Singita Ebony Lodge
As we were welcomed to Ebony by Miranda, I told her Ebony had very big shoes to fill, as we had just come from Boulders, a spectacular experience. Well fill those shoes they did!!
Miranda and Claude were constantly on hand, attending to every detail. On arrival at our room, we found it stocked with our preferred drinks, specifics, the correct brand of beer and everything we had consumed at Boulders.
The room was magnificent, so beautifully decorated, immaculately clean and so very comfortable. There were a couple of days, we tossed up whether to game drive, or just stay in the room!
We made good use of the laundry, so professionally done. On a return from a game drive, Miranda approached me, with a handful of buttons. She had been informed that there was a button missing from one of my shirts. As the button could not be found, would I mind, if they replaced all the buttons, with the samples she showed me. What a service!!
Every meal again was of the highest standard, beautifully presented and just so delicious. I still need to hound the mussel soup recipe from David. The best I have ever had. As was the millionaires shortbread
The attention from the barista, sommelier and every member of staff was a delightful interaction. With extensive knowledge on their subject.
The absolute highlight of our trip, had the be the effort Claude put into our final game drive drinks. He set up our own private set up, which could have been an extension of the lodge. So thoughtfully decorated, items of decor selected particularly.
Andries and Nkosinathi led us through incredible bush walks, took us on drives, and shared their extensive knowledge and stories with us. We had an incredible week with them, we have made two new friends.



Date of stay: February 2021
Thank robynlea21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adrian Kaplan, General Manager at Singita Ebony Lodge, responded to this reviewResponded 21 March 2021

Dear Robyn,

The Hippos are calling you both!

Thank you so much for your beautiful message – it was a privilege to have hosted yourself and Chris at Ebony Lodge. We shared such wonderful moments with you both.

We really hope that we will see you soon again – you have to come back to have another sundowner at “Watkins lookout”.

The entire Singita Ebony family are sending you our warmest wishes and thanks.

Kind regards,

Claude and Marinda Visagie

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Reviewed 28 November 2020 via mobile

I just wanna say thank you again to you and your whole team. We had a phenomenal stay with priceless impressions!!!
Would recommend the Lodge to anybody of my friends.
Perfect accommodation and such a lovely staff.
See you soon..
Daniel

Date of stay: November 2020
Thank dnl23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adrian Kaplan, General Manager at Singita Ebony Lodge, responded to this reviewResponded 21 March 2021

Dear Daniel,

Thank you so much for your kind words – it was wonderful to have met you all and spend time with you.

We hope that we will see you soon again.

Kind regards,

Claude, Marinda and the Singita Ebony team

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Reviewed 13 October 2020

We have just returned from Singita Ebony which for us was a very special occasion. So first time travelling since lockdown and a BIG birthday with our very special friends. The trip from Cape Town is fairly easy on Airlink, then there's about an hour drive to the lodge from Skukuza and the rangers that are allocated to you for the trip greet you and transfer you to the lodge.
We were fortunate to have Piet and Lawrence who really made the trip extra special. They are competent rangers and have so much local knowledge. The vehicles are comfortable and equipped with warm blankets, poncho's and binoculars. We had rain on two of the five drives which made it a little uncomfortable, but for the second drive they did put on a roof covering. We saw some spectacular sightings of at least 300 buffalo at a watering hole and a pack of 9 very energetic and playful wild dog, who we watched for ages! We were a bit disappointed in that we only saw one lioness, which is the first time that has happened on a bush trip. We did see a leopard though very close to camp on the first drive out, which was special. A black mamba made it's appearance three times on another drive which is always rather scary! The sunset drinks are always pleasant and the staff ensure whatever your favorite drink is, is available. The Hendriks and lite tonic tasted so much nicer in that setting.

All drinks are inclusive at this lodge, even the mini bar, which is far from mini, has all your best quality drinks available.

You have brunch / lunch when you return from your morning drive, anytime until 13h30 which is great, staff are all so accommodating with special fussy requests! Nothing is too much for them and I believe the staff are the greatest asset in this lodge and certainly sets them apart from others. We were allocated our own special waiter / barman, Robert, who was delightful and tried so hard to please.

There is a high tea at about 15h00 before the afternoon / evening drive. Dinner was once in the boma, which always makes a safari experience even better.

The spacious rooms are so comfortable, with everything you could possibly need, very comfy beds and fireplace, aircons, outside shower, loads of cupboard space, plunge pool that can be heated, all overlooking a magnificent river with various animals around. Housekeeping service the rooms at least three times a day.

All staff and management are very customer centric and make the stay memorable.

Ebony is an authentic lodge without being over the top and you do get a true safari experience.

Date of stay: October 2020
    • Rooms
    • Cleanliness
    • Service
2  Thank Bernice B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adrian Kaplan, General Manager at Singita Ebony Lodge, responded to this reviewResponded 28 October 2020

Hi Bernice

Thank you so much for the kind words in detailing your recent Singita Ebony experience. We have been so excited and thrilled to get to have the opportunity to share our wonderful world with guests again.

The game sightings have been extraordinary of late and to get to see the large herd of buffalo as well as a pack of wild dogs is very special. Piet and Lawrence are true gems in our ranks and we are so glad that you enjoyed the experience with them. Robert has been with us for over 20 years and still goes out of his way with guests.

Thank you again for coming through and experiencing our world with us, and also thank you so much for your humbling words.

We hope to welcome you back soon.

Kind regards,

Kenny Smith
Assistant Lodge Manager, Singita Ebony Lodge

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Reviewed 10 March 2020

Exceptional quality architecture and vibe, fine dining food (in abundance - they feed you constantly) and impeccable service.
Their tours are exceptional and the ultimate luxury way to experience Africa
At the time of writing I have visited 5 lodges over 5 years and would love to visit them all!

Date of stay: January 2020
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank GlobalTravelAussie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SingitaTraveller, Manager at Singita Ebony Lodge, responded to this reviewResponded 21 May 2020

Another 10 years and you would've visited all our lodges! We can't wait to have you back.

Thank you for your review and mentioning some of the features that mean the most to us too.

Until next time, take care!
Kenny Smith
Lodge Manager - Singita Ebony Lodge

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