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“Exceeded all expectations! Superb Villa!”
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Buddha's View
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Buddha's View
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Excellent
33 reviews
Buddha's View
Welcome to Villa Novaku
Living Area & Upstairs Bedroom
Living Area
Dining Area
Buddha's Happy!
Dining and Living Area
Kitchen
Upstairs Main Bedroom
Upstairs Bedroom & Bathroom
Balcony View
Main Bedroom from Balcony
Guest Bedroom
Lighting on Stairwell
Relax by the Pool
Meet 'Novaku'
Stairwell Lighting
'The Family'
Desi & Ilu - our wonderful Butlers
View from Guest Bedroom
Location Map
Casbah Lighting
Decorative Items
Night View of Casbah
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Overview
Villa -
2 Bedrooms, 3 Bathrooms, Sleeps 6
Seminyak, Kuta District, Bali

Reviews from our community

Excellent - based on 33 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
Any
English first
KarenShac...
Sydney, Australia
2 reviews
“Exceeded all expectations! Superb Villa!”
Reviewed 28 December 2015 for a stay in November 2015

I have just landed back in Sydney following an unexpected extended stay in Bali and wanted to immediately pass on my praise and thanks to the staff and management at Villa Novaku & Villa Maju for making our stay so enjoyable.

We were due to stay at Villa Novaku from 30th October - 7th November however a volcanic ash cloud caused over a week of flight cancellations which didn't see us depart until 13th November.
I can not begin to explain how amazing the staff and management were in accommodating us during this time.

Firstly the Villa itself was beautiful, clean, with fantastic staff. We were picked up on time from the airport and greeted with a welcome drink and cold towel even though it was nearly midnight when we arrived, these points alone would have encouraged me to write a glowing review, but it was the additional steps they took when we were faced with a week of not knowing from one day to the next if we would be returning home, that really stood out to me.

Villa Novaku had actually been booked out for a week immediately following out scheduled departureto do some work on one of the garden walls. Rather than just explain they would be unable to accommodate us for the extra week, they offered us the use of the even more beautiful and spacious 3 bedroom Villa Maju at the same price.

All of the support, constant updates and communication enabled us to actually enjoy our additional week in Bali, whilst other friends (we were there for a wedding) struggled with their accommodation and some had to move several times as they were forced to check out of places only to find out an hour later their flights had been cancelled.

Mary, Komang, Wayan, Eloh, Bella and anyone else I missed, keep up the good work

I will certainly be passing on my highest recommendations to any of my friends or family. We are returning at New Years and we were really disappointed to learn you were fully booked, but certainly not surprised

Thank you once again for a fabulous holiday

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Jan 2016
Thank you Karen for your kind words....we look forward to welcoming you back one day!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mervandga...
Perth, Western Australia, Australia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Stranded!”
Reviewed 12 November 2015 for a stay in October 2015
1
person found this review helpful

Nice villa with helpful staff and close to Bingtang Supermarket in Seminyak. Biggest reason for poor review was forgetting to pick us up from the airport on arrival at midnight as pre-arranged, and not answering when we called the villa. Lots of apologies the next day, but the owner didn't feel necessary to compensate us even though we lost half a day by not getting to sleep until very late the first night. The final insult was the charge to take us to the airport on leaving! Also rather tight with the air conditioning, switching off every time we were out of the room. Plenty of other nice villas to choose from in Seminyak.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Friendly Balinese staff and great location
Liked least: Being left stranded at the airport on arrival, road noise and villa phone ringing often
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
13 Nov 2015
A little more compassion (under the circumstances) would have gotten you a long way. We all apologised profusely and explained that our Driver had a bad car accident (fortunately nobody was hurt).....we have never left anyone stranded in 7 years of operation and we hope it never happens again. This is not the way we run our villas - and many hundreds of guests can "vouch" for this.We do ask our Staff to turn off AC's when the guests are out of the villa for extended periods as it doesn't make sense to waste power when our AC's are so efficient they cool the room within minutes.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bella c
Melbourne, Australia
Level 2 Contributor
5 reviews
“Perfect!”
Reviewed 12 October 2015 for a stay in August 2015

I have been to bali a number of times and the past two occasions have stayed at one of Mary's villas, not only are her villas absolutely amazing her staff are incredible such beautiful people! I look forward to my next stay :)

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the style of each of your villas. love how they are different!
Travelling group: Friends
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia...
Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent Accommodation and amazing staff”
Reviewed 12 July 2015 for a stay in July 2015

The service includes return transfers and although we were 2 hours late arriving our friendly driver was waiting for us patiently. On arrival at Villa Novaku we were greeted by staff with a refreshing towel and a cold fruit juice. Breakfast is supplied, with an excellent range to choose from. For a small cost there are optional extras available.
The property comprises two buildings, the main building houses the living area overlooking the pool and up a sweeping staircase is the main bedroom with verandah and ensuite. Across the pool is a thatched roofed bedroom with indoor and outdoor showers with a loft with room to sleep another guest. The furniture and decor are fresh and modern.
The staff are exceptional, they anticipate your needs and can't do enough for you. All of the staff are friendly and nothing is too much trouble.
I loved everything about my stay at Villa Novaku and would happily stay again.

How easy was it to book the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything
Liked least: Nothing
Travelling group: Friends
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greater Sydney, Australia
Reviewed 4 May 2015 for a stay in April 2015

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: A peaceful setting but not far to walk to the main dining precincts.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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