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All reviews private pool japanese influence royal villa breakfast is served day bed jacuzzi bath living room honeymoon cake every morning spacious villa the hustle and bustle great villa big room romantic getaway minute walk to the beach location is great complete privacy
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Reviewed 24 June 2018

This property is fusion Japanese villa, with villas designed tastefully and spaciously. most importantly staffs who are working around the clock, are very helpful and friendly and i'm glad i got to know few of them. 7 minutes walk to beach and few minutes away from semnyak strip makes this place the perfect location. Privacy is well preserved and service is pretty good. i will visit this villa again for two reasons, friendly and very courteous staff and value for money private pool villa!

Room tip: try to take the last villa if you love to listen to music by the pool
Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank thimillionaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Seiryu_Villas, Manager at The Seiryu Villas, responded to this reviewResponded 25 June 2018

Dear Mr/s. Thimillionaire,

Thank you very much for your feedback. It’s our pleasure to have you stay with us at Seiryu Boutique Villa. Then we are glad to know that you had enjoyed the experience. We take a lot of effort to personalize the service for our guest's individual needs. I’d like to express our gratitude for your compliments to our villa, the great particularly the staff who’re amazing. With your positive feedback our team will certainly be motivated to enhance further guest interactions. We look forward to welcome you back soon in the next holiday.

Best Regards,

Jefri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2018 via mobile

I just got back from Bali and am already suffering from withdrawal symptoms. Bali has so much to offer and that includes The Seiryu Villas. Staff at the property were all smiles and very friendly while being eager to accommodate to our requests. Its a very small group of staff as there are only a handful of villas on the property but that makes for a more pleasant experience as there won’t be a need to wait for attention from the staff. Great bunch and they are assets to the property.

The stay in the villa was very comfortable and there was more than enough space for a couple. Nights were spent sitting by the pool and sipping beer. Furthermore, housekeeping has done a great job in ensuring the villa was clean and that includes the outdoor patio and pool. We were staying at Four Points by Sheraton before Seiryu and the cleanliness of the Seiryu villas beat Four Points hands down. Floors were squeaky clean and none of the sand found when staying in other villas.

Breakfast was being served in the villa’s dining room every morning upon your requested time and choice of food. Choices gets pretty limited though, after 3-4 mornings. Nonetheless, nothing beats having breakfast served in your villa and having the choice to eat in bed.

The only gripe I have with Seiryu Villas is that it needs to be renovated as well as have a change of furniture, mattress included. Although the villas were very clean, the fittings are getting tired and could be replaced. However, this should not stop anyone from staying at Seiryu Villas.

Lastly, I would like to add on that Seiryu villas is located in a safe and quiet area beside Courtyard by Marriott but also very near to dining and drinking establishments.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank gervaisphan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Seiryu_Villas, Manager at The Seiryu Villas, responded to this reviewResponded 25 June 2018

Dear Mr/s. Gervaisphan,

Thank you very much for your feedback. It’s our pleasure to have you stay with us at Seiryu Boutique Villa. Then we are glad to know that you had enjoyed the experience. We take a lot of effort to personalize the service for our guest's individual needs. I’d like to express our gratitude for your compliments to our villa, the great particularly the staff who’re amazing. With your positive feedback our team will certainly be motivated to enhance further guest interactions. We look forward to welcome you back soon in the next holiday.

Best Regards,

Jefri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

The Seiryu Villas is a nice place to stay rooms are very clean and tidy plenty of room with walk in private pool it’s a 5min walk to the shopping and restaurants and easy walking to the beach (10min max) The breakfast has plenty of choices with coffee/tea making facilities the staff are the nicest and most helpful my wife and I have ever encountered in all the travel we have done over the last 20 years would have no hesitation in booking this accommodation again when in Bali special thanks to Pandini and Wasi we where in Villa A-2 and they were our butlers who went beyond their work description to make our stay wonderful, the staff in this villa resort are five star.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Frank P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Seiryu_Villas, Manager at The Seiryu Villas, responded to this reviewResponded 22 June 2018

Dear Mr. Frank P,

Thank you very much for your feedback. It’s our pleasure to have you stay with us at Seiryu Boutique Villa. Then we are glad to know that you had enjoyed the experience. We take a lot of effort to personalize the service for our guest's individual needs. I’d like to express our gratitude for your compliments to our villa, the great particularly the staff who’re amazing. With your positive feedback our team will certainly be motivated to enhance further guest interactions. We look forward to welcome you back soon in the next holiday.

Best Regards,

Jefri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2018

The villa in it's glory days would have been sight and the villa itself is spacious and nice. We made a last minute booking (2 days before we arrived) and because we wanted to stay in Seminyak without having to pay a fortune at one of the beach-side resorts that were available when we made the booking, we settled with this place.

It's dated and although you can see that updates are being made and the villas are well appointed, it's not a 5 star property.

Here's a few reasons why;
- I've traveled during local holiday and the villa was running on a skeleton crew. Shuttle services weren't available as advertised due to holidays.
- You feel a bit stranded as the other options available are car shares or taxis, and both are a bit of a problem. Car shares don't now where the villa is resulting in 20-30 minutes before the car shows up after booking and flagging down a taxi can result in exorbitant fares.
- Breakfast system - can only order one main per person but any egg dish is a 'main'. My wife tried to get the fruit smoothie bowl with some poached eggs, which was flat out denied and invoked a sermon on how the system works. I had to cut in and just ask for some fruit
- Staff's English isn't great. Simple requests have to be repeated and even then they need to be in short sentences and to the point. It's also evident that staff have been trained on what to say at times and sounds rehearsed. What is said can be repetitive and frustrating as you don't feel like you're getting anywhere. Anything besides what they've been trained in becomes a lengthy conversation, with you doing most of the talking to get them to understand and although you do see a glimpse of empathy normally ends with a 'no'.
- There are no facilities other than what's in the villas. Can't even take a shower after checkout.
- No management presence on site. Again this could be because of the holidays, but simple matters that probably need approval from management could have boosted this review.

Restaurants around aren't bad but not great either.
Made Warung is about a 10 minute walk. Frankly we didn't like it. Too salty and almost sure it's been spiced up with MSG. Found better restaurants a ride away.

My view is that this isn't a place for people that are used to 5-star resorts and the services that come with it.

I can see that it would appeal to couples wanting a romantic getaway with privacy. If you want or need more, this isn't it.

Room tip: A1 ~ 4 are quieter but are the smaller villas. B1 ~ 4 are the bigger and more luxurious ones but closer to the street
Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank BC_Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Seiryu_Villas, Manager at The Seiryu Villas, responded to this reviewResponded 22 June 2018

Dear Mr/s. BC_Sydney

Thank you for writing your feedback and It was our pleasure to have you stay with us at Seiryu Villa. I would like to offer a sincere apology for the inconvenience during your stay at our villa. I fully understand the discomfort this has caused you and regret that this impacted your experience at our villa. While we understand that your stay was not meet satisfactory. We would hope that you would give us another chance to make your next stay as best as can be.

Best Regards,

Jefri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2018

This villa was one of the best places to stay in Balk.Close to beach and shops.
Position close to bars that show AFL.
STAFF WERE THE BEST,HELPFUL,ACCOMMODATING,NOTHING TO HARD.
Helped us thru a family crisis.
Would highly recommend.

Date of stay: May 2018
Thank P6252CLpeterl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Seiryu_Villas, Manager at The Seiryu Villas, responded to this reviewResponded 11 June 2018

Dear Mr. Peter L,

Thank you very much for your feedback. It’s our pleasure to have you stay with us at Seiryu Boutique Villa. Then we are glad to know that you had enjoyed the experience. We take a lot of effort to personalize the service for our guest's individual needs. I’d like to express our gratitude for your compliments to our villa, the great particularly the staff who’re amazing. With your positive feedback our team will certainly be motivated to enhance further guest interactions. We look forward to welcome you back soon in the next holiday.

Best Regards,

Jefri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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