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1 - 6 of 172 reviews
Reviewed 12 January 2021 via mobile

The reception was great.
The seance to be safe and hygienic is great
The rooms are spacious and very comfortable and clean.
The pool is refreshing and in good condition.
Wheelchair mobility can improve
I will gladly recommend.

Date of stay: January 2021
Trip type: Travelled with family
Thank Wilspeel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2020

Thank you to George and Elsabe for your friendly reception. Your spirit and professionalism amazed us the most. We really enjoyed our time at Karoo Lodge. It was a relaxing atmosphere. We will be seeing you soon.

Date of stay: August 2020
Trip type: Travelled with family
Thank Sunshine647202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2020

After a night at Karoo Lodge we were carrying out our luggage just after 10. The hostess appeared and said she was sorry to be 'chasing' us but the room had to be cleaned before 12. Was this comment necessary to a paying customer who was clearly leaving? In the rush to get out of their way, I forgot my orthopaedic pillow. Did the host bother to phone me and say my pillow was there? No, he didn't. Visitors never rush off, there is a morning market and lots to see, so it was very likely we'd still be in town... but no, no phone call. When we arrived home and my husband called the host and asked if they'd drop it off at Pep Stores (down the road) if we paid over the Pep to Pep courier service, his reply was that he would do it if he was paid for the 'trouble' of doing so as well. The Swartberg Hotel owner subsequently agreed to do us this favour!
The room was okay, spacious and clean, but the stones in the shower are certainly unhygienic.
The grounds are very dry because of the drought, and unfortunately no attempt has been made to create a water-wise garden
The breakfast was of good quality.

Date of stay: January 2020
    • Value
    • Cleanliness
    • Service
Thank Imelita V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karoolodge, Owner at Karoo Lodge, responded to this reviewResponded 27 January 2020

Hi
Unfriendly ? No !!.

Your husband seeked to have long conversations , laughs and joke telling with both owners and did not take offense to the company kept

It is rational to accept that to courier or mail forgotten items that other than the cost thereof, additional cost become involved, such as purchasing packaging material, time factor and fuel.

The fact that you made use of the swimming pool long after departure time (10.00) and that we were running to full capacity and had great need to service the suite which you had occupied, does not require to blame us for you forgetting some of your baggage. We distinctly recall that you were being hurried by your partner and not by us

FYI Karoo Lodge is inspected on a regular basis in compliance with heath regulations. The comment offered do not apply


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2019 via mobile

Just what I was looking for. Traditional Afrikaans hospitality. Not expensive either. The grounds here are a little oasis in a water stressed area. The breakfast was excellent and we were made to feel very special. The room was huge and bed very comfortable. Highly recommended.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank Lifehouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karoolodge, Owner at Karoo Lodge, responded to this reviewResponded 27 January 2020

Hi,

Sorry!. a Bit late in reply but necerless, thank you for your positive review

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Reviewed 30 September 2019

Set well back from the main road so all is peaceful and quiet. Our room was spacious and comfortable and had everything one needed. Bed was comfortable and had a great nights sleep. Enjoyed an excellent breakfast the next morning. Beautiful grounds and well maintained despite the drought. All in all a great stay and have no problem in recommending Karoo Lodge should you be staying over in Prince Albert.

Date of stay: September 2019
    • Location
    • Cleanliness
    • Service
Thank StephenXXXXX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karoolodge, Owner at Karoo Lodge, responded to this reviewResponded 30 September 2019

Hi Stephen,

Thank you so much for this great review.

Lovely to know that all of our efforts to make a stay exceptional is awarded

Thank you

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