After a night at Karoo Lodge we were carrying out our luggage just after 10. The hostess appeared and said she was sorry to be 'chasing' us but the room had to be cleaned before 12. Was this comment necessary to a paying customer who was clearly leaving? In the rush to get out of their way, I forgot my orthopaedic pillow. Did the host bother to phone me and say my pillow was there? No, he didn't. Visitors never rush off, there is a morning market and lots to see, so it was very likely we'd still be in town... but no, no phone call. When we arrived home and my husband called the host and asked if they'd drop it off at Pep Stores (down the road) if we paid over the Pep to Pep courier service, his reply was that he would do it if he was paid for the 'trouble' of doing so as well. The Swartberg Hotel owner subsequently agreed to do us this favour!
The room was okay, spacious and clean, but the stones in the shower are certainly unhygienic.
The grounds are very dry because of the drought, and unfortunately no attempt has been made to create a water-wise garden
The breakfast was of good quality.More
- Free Wifi
- Free parking