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Charles H
London, United Kingdom

Hospitality at its best

5.0 of 5 bubblesReviewed 09 Feb 2017
South Africa, we find, often sets the gold standard in guest house excellence. It is rare that we have had cause to complain about our experiences in the Cape. This one exceeded expectations, which is a challenge when you are hardened travellers with many comparables to look to.

This guest house just does it all well, seamlessly, without fuss and with charm. Comfortable beds, tasteful furnishings, delicious breakfasts brought to your terrace at a time to suit you. At its heart are two open and adorable people who have generously upped sticks and moved from Sheffield so that we can enjoy their hospitality in a place we love. We have nothing against Sheffield, but it just does not cut the mustard when compared with Cape Town and the delights of Hout Bay in particular.

Hout Bay is 20 minutes drive from the City Bowl, but what a drive along the spectacular coastline through the famous Camps Bay. Furthermore, the local restaurants are plentiful and excellent with some of the best in the adjoining Constantia suburb. The whole fabulous package is enhanced by the tranquility and comfort offered by Sue and Martin (Martin tells me that Sue is in charge, so her name comes first) who both made us feel very at home. I hope they will let us return...
Date of stay: February 2017
Room Tip: We loved the upstairs room at the back which overlooks the garden and pool.
Trip type: Travelled as a couple
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Martin C, Owner at The Hout Bay Hideaway, responded to this review
Responded 14 Feb 2017
Thank you for your very, very kind words, it really was our pleasure having you stay with us. Enjoy the rest of your time in SA, good luck with your new venture and we hope to welcome you back to The Hideaway on one of regular trips to Cape Town.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (235)
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Reviewed 6 February 2017

What a fabulous place to spend our time in Cape Town. Martin and Sue gave us a lovely welcome and could not do enough for us. Their gardens are lovely and peaceful and a perfect place to relax and catch your breath. The room we stayed in had a spectacular view over Hout Bay and we breakfasted on the patio every morning enjoying the view and the delicious breakfast. I cannot recommend Hout Bay Hideaway enough and we look forward to going back.

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank scanne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin C, Owner at The Hout Bay Hideaway, responded to this reviewResponded 8 February 2017

Thank you, it's always good to get a good review and it's extra special when it comes from a traveler your experience. We look forward to welcoming you back to The Hideaway and Cape Town.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2017

This is a fantastic place to stay - a home that feels like a home but all the touches of a 5* hotel. My room was beautifully clean, equipped & styled. The breakfast was delicious with some of the best home pastries I've ever tasted. But most remarkable was Martin & Sue who went out of their way to look after me during an unexpected crisis. They are exceptional people with an exceptional home.

Date of stay: January 2017
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank BEPeas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin C, Owner at The Hout Bay Hideaway, responded to this reviewResponded 1 February 2017

Thank you for your very kind words. We hope all is well and it would be lovely to see you again some time in the future.

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Reviewed 23 January 2017

Cannot recommend Hout Bay Hideaway highly enough. Accommodation, service, food and views - 5 star all the way. Sue and Martin are the perfect hosts making you feel at home from the moment you arrive until the moment you leave.

Room tip: We stayed in the Bay View Suite which was perfect
Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Gill411
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin C, Owner at The Hout Bay Hideaway, responded to this reviewResponded 26 January 2017

Thanks so much for your lovely review and we're really pleased you enjoyed your first visit to Cape Town and your time at The Hideaway. Hopefully it won't be your last visit.

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Reviewed 18 January 2017

Martin and Sue were such welcoming hosts! Their home is beautiful, welcoming, and very comfortable. The rooms were exceptionally well-appointed. Every item one could want is ready, at hand. We arrived in the evening to a complementary bottle of wine as well as tea and coffee-makings. Nothing prepared me for the beautiful view from our balcony....and soon a delicious breakfast was served there. Martin and Sue are ready to be as friendly as one wants,,,but tactfully retreat when one wants to be alone. They were very kind to us and to our children...piling on extra bacon for our hungry son. The only draw-back was the Internet which was not as reliable as one would hope.

Date of stay: December 2016
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Jannie500
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin C, Owner at The Hout Bay Hideaway, responded to this reviewResponded 22 January 2017

Thank you for your lovely review. It was a pleasure having you and your family stay with us and we hope you enjoyed the rest of your visit and catching up with your relatives. You'll be pleased to know that the hiccup with the internet connection has been resolved and everything is now working as it should.

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Reviewed 16 January 2017

This is a fantastic place to stay. The location is great. It's only 5-10 minutes walk to the beach and restaurants. The rooms are spacious and charming, Sue and Martin were superb hosts. If you are looking for a place to relax, this is a place to stay. We stayed for 7 nights, and definitely exceeded our expectation. We will definitely stay at the Hideaway again next time we visit Cape Town.

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank mrkusuma
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin C, Owner at The Hout Bay Hideaway, responded to this reviewResponded 19 January 2017

Thank you for your very kind words, it really was our pleasure having you stay with us and we are so pleased you enjoyed your time in SA after all your planning.

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