My husband and I very much appreciated the kind, professional and extremely efficient help that Natalie gave us yesterday.
We were in fact staying at another Wine Lodge and our pre arranged taxi did not turn up after our lunch.
I went in to Leeu concierge to ask if they would make a call.
Natalie was amazing and went beyond the extra mile ( arranging another driver to pick up our bags and then take us to the airport when she realised where our driver was and he wouldn’t make it in time!
We will definitely consider staying with the Leeu Group next time if this is the level of service given.More