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All reviews pool suite mini desserts creme brûlée free bar small hotel the main street our honeymoon boutique hotel within walking distance his team turn down service rooms are huge wine tram sparkling wine lounge area restaurant bookings little touches
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4 - 9 of 684 reviews
Reviewed 17 March 2023

Welcomed by the Manager and accommodated despite an early arrival into our Superior Room (really an extensive suite offering every amenity including white port decanter, drinks fridge and gin!) this hotel is ideally positioned and suited to enjoy the heart of this safe, pretty and welcoming town. Beautiful pool and terraces with a generous free bar: what more could you wish for!?!
It’s the special, individual touches that greet your return to your room each night that we will remember….be it a pillow-treat or a romantic candle illuminated welcome.

Date of stay: March 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Sarah W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelsey LastWord, Marketing at Last Word Franschhoek, responded to this reviewResponded 27 March 2023

Thank you for this wonderful feedback!
We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2023

What a lovely hotel. The room was beautiful, the pool area a perfect place to relax, and the welcome was unbelievably friendly. Everything is small, boutique, and delightful!

We were only there two nights, but there were so many lovely little touches, especially the little 'pillow deserts' instead of chocolates. A lovely base from which to explore Franschoek. We'd happily come back.

Date of stay: February 2023
    • Value
    • Rooms
    • Service
Thank Jonny S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelsey LastWord, Marketing at Last Word Franschhoek, responded to this reviewResponded 14 March 2023

Thank you for this great feedback!
We hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2023 via mobile

What a beautiful place to stay.!!! Franklin and his wonderful staff left us wanting for nothing.Lovely rooms,exquisite decor and furnishings throughout this fabulous hotel.Even though it is a 5 star property, is just very intimate and doesn't have that stuffiness you can experience at other establishments in this category. I've always said it's the people that make a place and your experience in said place and Franklin and his team manage this in Spades.Also just to say Breakfast is wonderful too.Well done to all and Thank you.

Date of stay: January 2023
Trip type: Travelled with friends
Thank johnpm2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelsey LastWord, Marketing at Last Word Franschhoek, responded to this reviewResponded 23 February 2023

Thank you for this wonderful feedback!
We hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2023 via mobile

Where do i start here? Chic is the word i would use to describe this property.
The decor throughout is stunning. The location is in the town but you feel cocooned within its walls when you return after your days activities. The staff are gentle and aim to please. The rooms are fab and have a nightly turndown service and left us an unexpected but welcome mini desert. The breakfast was served to you. (Not buffet style) and i loved the way it is served with your own fruit and cheese platter and hot breakfast choice

Date of stay: February 2023
Trip type: Travelled as a couple
Thank katherines945
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelsey LastWord, Marketing at Last Word Franschhoek, responded to this reviewResponded 16 February 2023

Thank you for this lovely feedback!
We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2023 via mobile

We recently used this property as a base to explore Franschhoek and the surrounding winelands. It is perfectly situated on the town's main street whilst still being secluded and quiet. It is also within walking distance of the fantastic Wine Tram terminus.

Regarding the hotel itself, the room was huge, comfortable and well appointed. Breakfasts were superb, and the general ambience was informal and relaxing.

Many thanks to Konrad who proactively contacted us before we arrived to arrange dinner reservations at some of the town's well known and celebrated restaurants, considering that it was still peak season. This was greatly appreciated!

Highly recommended.

Date of stay: February 2023
Trip type: Travelled as a couple
Thank 125bernardc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelsey LastWord, Marketing at Last Word Franschhoek, responded to this reviewResponded 16 February 2023

Thank you for this amazing feedback!
We hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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