We returned to Chapter House a year after our first stay and it was just as good. This time we stayed in the newer part and our room was just as lovely as last year. Staff are fantastic and nothing is too much trouble. Breakfast is delicious as is the afternoon cake and unlimited tea and coffee. It was great to return for 3 nights.
Dear Philippa
Thank you for choosing Chapter House Boutique Hotel again, and for taking the time to post such a stunning review. We always say that the biggest compliment of all is when our guests choose to come back, so many thanks for that.
I am so pleased to read how much you enjoyed your time again with us, and many thanks for the great feedback on the breakfast, and the afternoon cake, which is always popular, and we are delighted that you enjoyed that too.
Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to Chapter House Boutique Hotel, or perhaps another one of The Living Journey Collection in Cape Town, Stellenbosch, Hermanus and Robertson.
Warm regards and thanks again.
Lorraine
Elegant boutique hotel newly renovated. Comfortable beds. Some of the rooms with private pools. The hotel has a super nice and helpful staff, excellent service, and good breakfast. Good position in the village, a calm street yet close to the main street, restaurants, and shopping.
We will return.
Dear Ingelab
Thank you for taking the time to post a review, and for choosing Chapter House Boutique Hotel for your recent trip to Franschhoek. I am delighted to read how much you enjoyed your stay with us.
We get a lot of great feedback about our location, literally within minutes of very many of the great attractions within Franschhoek yet tucked away for the ultimate in peace and quiet.
I am delighted to see that you plan to return. We would love to welcome you back to Chapter House Boutique Hotel, or to another one of The Living Journey Collection in Cape Town, Stellenbosch, Hermanus and Robertson.
Thanks again, and warm regards.
Lorraine
This property that originated in 1888 is truly a remarkable piece and worthy of its 5* grading - For those who prefer a more trendier setup, that too is available in another wing adjasent to the original building - The large ooms are all individually decored and accommodating of most preferences - The service is exceptional and manager, Chris, the type of guy who will exhaust all avenues to ensure a perfect experience - The property is very safe and within a walking distance from the town's main center - It is also close to most wine estates and eateries - We found the place to be super neat and welcoming - A must visit for atleast 3 nights when in Franschhoek - Well done Chris for a memorable experience - We will return.
Dear Bolton
Thank you for this amazing review, and for choosing Chapter House Boutique Hotel for your recent three-night stay in Franschhoek. I am so pleased to read how much you enjoyed your stay with us.
We get a lot of great feedback about our decor and amenities, which is wonderful, but the magic is in the service, and it is wonderful to read how much the passion for excellent hospitality resonated with you. Chris and the team will be specifically delighted with this. Thank you.
I am delighted to see that you would like to return. Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to Chapter House Boutique Hotel, or another one of The Living Journey Collection in Cape Town, Stellenbosch, Hermanus and Robertson.
Warm regards, and thanks again.
Lorraine
Our family group of ten adults stayed at Chapter House for two nights last month and had a grand time. The hotel is ideally located in Franchhoek just off the main drag and is a short walking distance to myriad restaurants and shops. If you want to enjoy the town on foot this is an ideal hotel.
With our group of ten we had five rooms and the fun thing about the hotel being an older building is that in the "old" half of the hotel the rooms are all somewhat different - this is not a cookie cutter type hotel.
As others have mentioned the lobby and main fireplace is wonderful and our experience with the staff was fantastic. The breakfast is also wonderful with a wide ranges of warm and cold food options so you can easily find what appeals to your diet.
All in all this is a great hotel in the best location in town if you want to explore Franschhoek and all it has to offer.
Dear Chris
Many thanks for taking the time to post such a wonderful review, and for choosing Chapter House Boutique Hotel for your stay in Franschhoek. What an enormous feat it must have been to gather ten people together to travel around South Africa, and we really hope that your experience was wonderful.
I am delighted that you all enjoyed the hotel so much. The ability to apply a slightly unique style to each room is a very nice position to be in and is very interesting for the guests. I am pleased that you enjoyed this.
I have shared your wonderful feedback with the team, they always love to hear when guests are impressed with their service and hospitality.
Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to Chapter House Boutique Hotel, or another one of The Living Journey Collection in Cape Town, Stellenbosch, Hermanus and Robertson.
Thanks again and warm regards.
Lorraine
We have travelled extensively and this boutique hotel is one of the best we have ever stayed at. From the moment we arrived, we were welcomed with great warmth. The hotel is a renovated old building and has kept its charm, and yet has modern touches. The breakfast had lots of variety on the menu and they also served the tastiest freshly cooked almond croissants/Danish pastries you could wish to eat! Another nice touch is the complimentary home baked cake and coffee in the afternoons. The pool is a nice size. I had a wonderful back and neck massage followed by a facial at the spa. We really cannot rate this place highly enough and whilst all the staff were very pleasant, we make a special mention to Max and Kazi who were so friendly and helpful and ensured we were well looked after throughout our stay.
Dear Moira
Thank you for choosing Chapter House Boutique Hotel for your recent trip to Franschhoek, and for taking the time to post such a wonderful review. I am really delighted to read how much you enjoyed your stay with us.
When we renovated the hotel, it was very important to us to restore the old charm, but also ensure that guests have all the modern amenities which help make a break away so special, so I am very pleased that you enjoyed this.
I am also delighted that you had a chance to use the spa. The therapists do a great job, and they will be very pleased with the feedback. I have also shared your kind words with the kitchen team, as well as Kazi and Max who will be very happy at having been singled out. Thanks for this.
Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to Chapter House Boutique Hotel, or to another one of The Living Journey Collection in Cape Town, Stellenbosch, Hermanus and Robertson.
Thanks again and warm regards.
Lorraine
