We stayed for 4 nights in March. I would call Chapter House more of a BnB rather than a hotel. It is situated in a quiet street one street back from the Main Street so everything is within walking distance. The breakfast was good and the staff were very helpful and friendly.
Our room was in the old part of the building and we had people passing by our one window/door continually so we had to keep the blind down. I would suggest requesting a room in the newer part of the building.
Dear Sharlew
Thank you for choosing Chapter House Boutique Hotel for your recent stay in Franschhoek, and we are pleased that you enjoyed your time with us.
I am delighted that you enjoyed the location, which is really great, and the professional and friendly service. I do hope that you managed to take advantage of all the hotel's amenities such as the beautiful spa, the bar, and the all-day dining service.
We look forward to welcoming you back to Chapter House Boutique Hotel on your next trip to Franschhoek.
Warm regards.
Lorraine
Loved the hotel! Great vibe, excellent staff and clean and comfortable rooms.
Very conveniently situated close to the town centre, but not too close. There is also a nice swimming pool area to cool off and relax!
Dear Mrs T
Thank you for choosing Chapter House Boutique Hotel for your recent trip to Franschhoek and for taking the time to post such a wonderful review. I am so pleased to read how much you enjoyed your time with us.
We get great feedback about our location, and it is exactly as you say, right in the middle of everything but nicely tucked away to make sure we have lots of peace and quiet. We are so pleased you also enjoyed this. I have also shared your lovely feedback with the team, they always appreciate these wonderful compliments.
Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to Chapter House Boutique Hotel, or another one of The Living Journey Collection in Cape Town, Stellenbosch, Hermanus and Robertson.
Thanks again, and warm regards.
Lorraine
There is no doubt that the setting of this hotel is wonderful and the location is perfect: smash in the middle of Franschhoek. The reception room is spectacular, but we have to say that the room, although charming, lacked the style that we expected for this price. The wall sockets were making a zooming noise (which gave an unpleasant feeling) and it was quite hot (the airco was pointing at the bed, so would have made for an uncomfortable nights rest if we would have used it. The ceiling fan didn't work properly and was noisy. The view from the terrace over Franschhoek was very nice though. The stairs leading to the room were very narrow. The breakfast was fair and could have been better for the price (even though the setting, again, was beautiful).
Dear Mike
Thank you for your review, and for choosing Chapter House Boutique Hotel for your trip to Franschhoek last October.
We really appreciate your feedback, although it would have been great to hear from you a little earlier. I have had the maintenance team check your small issues with the fan and the A/C and all is in perfect working order.
I am delighted that you enjoyed the location and the design of the hotel.
Thanks again for taking the time to post and review, and we look forward to seeing you again.
Warm regards.
Lorraine
We stayed 2 nights at the end of a 2 week African adventure! Chapter House is located a block off the main street and is walking distance to many restaurants/stores etc. Maybe a mile from Franschhoek wine tram terminal so we had uber take us there. The property is also secure with a gate for only guests and on a quiet street.
The room was large and comfortable with a nice shower. We even had our own plunge pool ( but we never used it!) and little sitting area outside but it was always shady so we opted for the main pool to enjoy the sun. The lobby is cozy and the main pool is luxurious with nice loungers and beautiful views of the mountains. The breakfast is good with hot order and a nice continental spread as well. It was a great place to stay and enjoy all the wineries that Franschhoek has to offer.
Dear Brandy
Thank you for choosing Chapter House Boutique Hotel for your recent trip to Franschhoek, and for taking the time to post such a wonderfully detailed review.
I am so pleased to read how much you enjoyed your time with us, and in the Franschhoek Valley, and the great selection of wineries and wine farms, and of the course the added benefit of having do many attractions and restaurants within easy walking distance of the hotel.
Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to Chapter House Boutique Hotel, or another one of The Living Journey Collection in Stellenbosch, Hermanus, Robertson and Cape Town.
warm regards and thanks again.
Lorraine
A beautiful hotel and extraordinary attention to detail. Very private and quite and close to the main street and eating areas. the breakfast was excellent and the swimming pool available to all. They organized the ride back to the airport.
Dear Barry
We really appreciate you taking the time to post a review, and I am very pleased to read how much you enjoyed your stay with us at Chapter House Boutique Hotel.
I am so pleased that you enjoyed our attention to detail, and all of our special little touches. I am also pleased that you managed to take advantage of our tour and transport offering, which is very popular.
Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to Chapter House Boutique Hotel, or another one of The Living Journey Collection in Cape Town, Hermanus, Stellenbosch and Robertson.
Many thanks again and warm regards,
Lorraine
