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Tracie W
Birmingham, United Kingdom

A Fabulous Stay & Much, Much More !

Review of Mont Rochelle
5.0 of 5 bubblesReviewed 4 weeks ago
This was our second visit to Mont Rochelle, but with a difference this time. We are from the UK and I specifically chose the hotel to celebrate my partners 60th Birthday along with a surprise renewal of our wedding vows. From the first engagement with the Mont Rochelle team, with my million questions, nothing was too much trouble.

Some 4 months in the planning and family / friends flying in from the UK and Johannesburg it was so important that everything went to plan for the surprise.

We arrived at Mont Rochelle and welcomed to a relaxed checkin, accompanied with bubbles, overlooking the beautiful gardens with the mountain backdrop, I knew the decision to choose the hotel was right !

We had a lovely room (No19) assigned, it was modern with every little amenity you could ever need. The inclusive mini bar, wine, bubbles and gifts over Easter were so special.

Breakfast in the Miko restaurant, was included in the room rate. The buffet for fruit, cereals, juices, cheese and meats was perfect, followed by a menu of hot options, the staff were so accommodating. At all times, there was a manager around checking and chatting to all the guests and making sure that every need was met.

The Birthday / Renewal of vows went just perfectly, the whole team were in on the secret and from a champagne breakfast, through to the perfectly presented gazebo, the drinks, canapés and three course lunch, honestly even after being home for two weeks we cannot find one single fault and that was down to the professional, none pretentious, warm and welcoming team. We are a same sex couple so, there is a slight nervousness, but honestly there was no reason for me to be nervous at all, we were welcomed with open arms.

We extended our initial 2 night stay to 3 nights so we could completely relax and enjoy the hotel and location. We ate in their second restaurant, Country Kitchen but never had a chance to do the wine tasting, there literally was not enough time !

The private transfers were spot on and the drivers were great. Of an evening we relaxed in the bar, enjoying the background music and had light snacks / bites and enjoyed the atmosphere.

This is and remains our favourite hotel, its just so perfect, a special thanks goes to Ray-Dawn and her amazing team who are a credit to Mont Rochelle and to every person who took care of us from the drivers, managers, reception team, bar staff, pool team and the lovely housekeeping you are a credit to Sir Richard Brandson.
Date of stay: April 2024
Trip type: Travelled as a couple
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Reviews (1 164)
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Reviewed 5 weeks ago

Exceptional hotel from the moment we arrived, service second to none, nothing was too much trouble, Sarah was a superstar, she made us feel like family with the most generous courteous and professional service, one of the best we have ever received at any hotel we have stayed. Our room was out of this world, huge, immaculately designed and decorated with great views at the front over the pool and grounds and to the back over the mountains. It has a pool, a bit chilly but fine once you're in, the restaurant was very good and breakfast was a very comprehensive offering and all very fresh and made to order. Front desk - where do I start? they just couldn't do enough for you, so helpful with advice, suggestions. There is a place you can do wine tasting a few minutes away in the estate, fabulous wines and lunch so make sure to visit that. Franschoek a few minutes drive with complimentary shuttle although also easily walkable. I don't think you could find a better hotel in the area with this level of service. A perfect stay.

Date of stay: October 2023
  • Trip type: Travelled as a couple
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Thank WilliamsFamily51
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 April 2024 via mobile

I mean. Where do I even begin.
WOW! The staff, are beyond helpful, beyond cheerful and just made our trip such a pleasant experience. The hotel, stunning. The grounds are beautifully maintained, the rooms are such a good size with everything you need! Lawn games available, the pool was heated and a lovely temperature and the bus which will take you to where you want to go and pick you up.
We stayed in room 17, and the view out from our balcony was breathtaking. Every room has such a beautiful view. Again the staff, AMAZING.
The complimentary wine tasting at the Country Kitchen was a lovely touch.
Really made our honeymoon special with some extra touches.
Thank you Mont Rochelle for a beautiful stay.

Date of stay: April 2024
Trip type: Travelled as a couple
Thank Danielle G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Mont Rochelle, responded to this reviewResponded 1 week ago

Dear Danielle G,

Thank you so much for your enthusiastic review. I’m delighted to hear that your honeymoon stay at Mont Rochelle was nothing short of amazing. It's fantastic to know that our staff, facilities, and complimentary offerings added that extra touch to your special trip. We're honoured to have been a part of your honeymoon, and we hope to welcome you back for many more celebrations in the future.

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Reviewed 1 April 2024

This is an amazing place. Staff are fantastic, facility are great and food and wine was fabulous. We felt so special and well taken care of. Loved the wine tasting at country kitchen which is part of the stay. Thank you x

Date of stay: March 2024
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Review collected in partnership with this hotel
1  Thank fiona_clark292
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Mont Rochelle, responded to this reviewResponded 1 week ago

Dear fiona_clark292,

Thank you for your kind words! I’m thrilled to hear that your stay at Mont Rochelle was so pleasing and that you felt special and well taken care of by our team. It's wonderful to know that you enjoyed the food, wine, and facilities, including the complimentary wine tasting at the Country Kitchen – it is a regular guest favourite!

I greatly appreciate your recommendation and hope to have the pleasure of welcoming you back again soon.

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Reviewed 30 March 2024

It is really a lovley place. The view to the mountains and magic game of the mist is incredible and fascinating. Surended with vineyards and small paths invites for a walk or hike up to the cross. We plan to come back one day to spend more time here.

Date of stay: March 2024
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Review collected in partnership with this hotel
Thank uberger2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Mont Rochelle, responded to this reviewResponded 1 week ago

Dear uberger2024,

Thank you for sharing your experience with us. I’m delighted to hear that you found Mont Rochelle to be such a special place – we think so too – especially with the views and beautiful surroundings of Franschhoek. It sounds like you had a memorable time exploring the estate, which is a great way to experience all we have to offer here at Mont Rochelle.

I look forward to welcoming you back in the future for another wonderful stay!

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Reviewed 25 March 2024

The beauty of Mont Rochelle will take your breath away. It is perfect in every way. The rooms are incredible, the views are stunning, the food is amazing and the team are the most friendly, welcoming and helpful humans you will ever come across. Book it immediately, you will not regret it. Thank you so much Mont Rochelle

Date of stay: March 2024
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Review collected in partnership with this hotel
Thank Tanya13Rea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Mont Rochelle, responded to this reviewResponded 1 week ago

Dear Tanya13Rea,

Thank you for this wonderful review. I’m thrilled to hear that your stay at Mont Rochelle was nothing short of perfection – that is honestly what we strive for. I’m glad you enjoyed our beautiful rooms, stunning views, amazing food, and that our friendly team made your experience memorable – they really are exceptional.

I truly appreciate your recommendation, and we can't wait to welcome you back for another unforgettable stay.

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