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“Amazing service. Great breakfast spread. ”

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Franschhoek Country House & Villas
Ranked #4 of 11 Hotels in Franschhoek
Certificate of Excellence
Reviewed 14 December 2017 via mobile

A rarified level of service. Service staff was extremely coordinated and went the extra mile to fulfill our needs. An example: we called at 6:30am asking when breakfast opened. Even though it opened at 7:30am, we received a call around 7am letting us know they could open up breakfast early.

The grounds were fantastic. Only beaten by the best breakfast spread I’ve ever had.

Dinner at Monneaux was not as good. We sent multiple dishes back unfinished. Would recommend making dinner reservations in the town every night you are there.

Stayed: December 2017, travelled as a couple
Thank amukherj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 - 21 of 846 reviews

Reviewed 11 December 2017

Stayed here for 2 nights and it was just great. Room was above the dining room but that was not a problem as most people had left by around 10pm. Room itself was really good, very large and comfortable. Very high bed (if you are short). Breakfast was excellent with a wide range of cold dishes, fruit, meats, cheeses, breads etc. and dinner one night was really good. Bit like tapas with selections of small dishes so different than most hotels offer but it was absolutely superb food and the service impeccable. They offer a shuttle service into town which works really well. The shops etc. in the town are used to people just walking in and asking them to phone for the shuttle (you don't have to buy anything either) A great hotel in a great place

Room Tip: Some rooms above dining room which could get a bit noisy
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  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank rclholl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2017

We stayed in a suite which was excellent and very comfortable.We stayed for 3 nights having driven from Oudtschoorn and were looked after from the minute we arrived to the moment we left. Nelly was especially helpful. Breakfast was excellent. We hope to be back next year!

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Colin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 4 December 2017 via mobile

We stayed here for 3 nights and had the most amazing experience. It’s a beautiful place and the staff are all so lovely. In particular Foster is the loveliest person and best waiter you will ever meet and Ben the general manager is so helpful-nothing is too much trouble. The food and wine is delicious and the free shuttle service is a god send after a full day of wine tasting! Definitely recommend this place.

Stayed: December 2017, travelled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2017

We arrived after an overnight flight from London, to be met at Cape Town airport by a driver organised by the hotel and arrived still in time for breakfast. The grounds are exquisite, beautiful roses everywhere and 2 swimming pools (one heated).despite arriving so early in the morning, the hotel very kindly made a day room available to us until our garden cottage was ready for us. The cottage was lovely, with a lounge and balcony upstairs and a bedroom and bathroom downstairs and lovely views .The reception staff were always friendly and helpful, and they arranged a complimentary shuttle service into town whenever we needed one - including to the wine tram and a superb restaurant up in the hills, la petite ferme.

Stayed: October 2017
Thank mj75_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Franschhoek Country House & Villas

Address: Main Road, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Business Hotel in Franschhoek
#1 Spa Hotel in Franschhoek
#4 Luxury Hotel in Franschhoek
#5 Romantic Hotel in Franschhoek
Price Range: R3 555 - R9 043 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Franschhoek Country House & Villas 5*
Number of rooms: 25
Official Description (provided by the hotel):
Surrounded by enchanting vineyards and majestic mountains, this small Boutique hotel is set on the outskirts of the town of Franschhoek, in the Cape Winelands less than an hours drive from Cape Town. Offering a selection of standard, luxury, garden cottages and the exclusive villa suites. With a top rated award winning restaurant, guests can relax and enjoy the hospitality, laze at the pool, enjoy a massage or stroll on the world-renowned charming town of Franschhoek. ... more   less 
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Also Known As:
Franschhoek Country House And Villas
Franschhoek Country House & Villas Hotel Franschhoek
Franschhoek Country Hotel
Franschhoek Country Boutique Hotel

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