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“Superb in every aspect!”

The Hussar Grill Franschhoek
Ranked #29 of 104 Restaurants in Franschhoek
Price range: US$4 - US$11
Description: Conveniently located inside the Protea Hotel in the prestigious and exclusive winelands town, The Hussar Grill Franschhoek offers an authentic and intimate grill room dining experience. You’ll feel right at home in front of a crackling fire for cosy winter (or romantic) evenings. For lazy summer days and nights, the terrace beckons with its sweeping views of the magnificent Franschhoek Mountains. We look forward to welcoming you for the best speciality steaks in Franschhoek.
Restaurant details
Description: Conveniently located inside the Protea Hotel in the prestigious and exclusive winelands town, The Hussar Grill Franschhoek offers an authentic and intimate grill room dining experience. You’ll feel right at home in front of a crackling fire for cosy winter (or romantic) evenings. For lazy summer days and nights, the terrace beckons with its sweeping views of the magnificent Franschhoek Mountains. We look forward to welcoming you for the best speciality steaks in Franschhoek.
Reviewed 4 weeks ago

We stayed at the Marriott for 2 nights and ate here for both nights. After the first evening there was no hesitation to eat again the second night. Service is excellent, the ambience just lovely and the steaks were the best we have eaten. On chatting the first evening we mentioned we were in SA to celebrate our Golden Wedding. On the second night we arrived at our table to find it strewn with rose petals and an orchid plant and anniversary plaque below. Such a lovely thoughtful touch. We just could not fault a thing. What also impressed us was that everyone took a pride in their service , a pride in their product to ensure we had a wonderful experience. Thank you so much for adding to our experience.

Date of visit: November 2018
    • Value
    • Service
    • Food
Thank Joan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HussarGrill, Guest Relations Manager at The Hussar Grill Franschhoek, responded to this reviewResponded 4 weeks ago

Dear Joan,

Thank you for your wonderful review of our Franschhoek grill room.

We are absolutely delighted to hear that we were able to make your anniversary so memorable, and that the steaks were cooked to perfection.

We very much look forward to having you and your partner back for another excellent experience.

Wishing you both safe travels.

Warm regards,
The Hussar Grill

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Write a ReviewReviews (119)
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12 - 16 of 119 reviews

Reviewed 9 November 2018

Exceptionally good service and the most tender and tasty steaks we have had in many months! We had rhe sirloin and the rib steak and they wer amazing. Sides of baby potatoes and green beans also perfectly prepared. If you like meat, don’t miss this place!

Date of visit: November 2018
    • Value
    • Service
    • Food
Thank RFPhelan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HussarGrill, Guest Relations Manager at The Hussar Grill Franschhoek, responded to this reviewResponded 5 weeks ago

Dear RFPhelan,

Thank you for your kind words and wonderful review of our Franschhoek grill room.

We are so happy to hear that our commitment to quality food and service is truly appreciated by our customers. We look forward to welcoming you back again soon.

Warm regards,
The Hussar Grill

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Reviewed 6 November 2018 via mobile

Hubby and I drove out for the day, and just stopped off to eat. We didn't have a reservation, but we got excellent service nonetheless. Lovely setting and beautifully cooked steak, what more could a girl ask for?

Date of visit: September 2018
1  Thank NadineJ553
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HussarGrill, Guest Relations Manager at The Hussar Grill Franschhoek, responded to this reviewResponded 7 November 2018

Dear NadineJ553,

Thanks for your excellent review of our Franschhoek grill room.

We pride ourselves in cuisine and service excellence - glad you experienced both. We look forward to welcoming you back soon.

Warm regards,
The Hussar Grill

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Reviewed 5 November 2018 via mobile

Went here for dinner after a recommendation.
Very welcoming & found us a table despite being fully booked.
Nice drink at the bar & a table shortly afterwards.
Lovely calamari for starter.
Sadly that was as good as it got: both main courses sent back: rare steak that was still fridge cold in the middle, burger that was still raw.
Food replaced without any fuss & was much better, but by then the whole idea & attraction of it had gone & we left most of it (including half a bottle of wine - unheard of!).
Think we just had a bad experience tbh, but doubt I’d go there again.
Couldn’t fault the service, & we paid the bill in full as it was very reasonable (2 cocktails, a starter, 2 main courses & a bottle of red for about the same price as a decent steak in London.....)

Date of visit: November 2018
Thank jonesyp43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HussarGrill, Guest Relations Manager at The Hussar Grill Franschhoek, responded to this reviewResponded 6 November 2018

Dear jonesyp43,

Thank you for taking the time to review our Franschhoek steakhouse. Your feedback is very much appreciated.

We are very disappointed to hear that your dining experience was not consistent with the high standard we pride ourselves on.

Please, could you kindly take a moment to send a copy of your review and contact details to franschhoek@hussargrill.com so that we may get in touch with you directly to address your concerns.

Sincerely,
The Hussar Grill

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Reviewed 5 November 2018 via mobile

From a excellent previous experience in Paarl we tried this Hussar location. The food was good, no comments but the kitchen and service did not exceed well. Some ordered items were forgotten too. Besides that, 2 tables ahead the guests were incredible noisy which frustrated quite a number of other guests. Unfortunate no action was by the staff.

Date of visit: November 2018
Thank ArcoV_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HussarGrill, General Manager at The Hussar Grill Franschhoek, responded to this reviewResponded 6 November 2018

Dear Arco,

Thank you for taking the time to visit and review our Franschhoek steakhouse. Your feedback is very much appreciated.

While we are delighted to hear that you were impressed with the food, we are concerned that the service was not consistent with the high standards we pride ourselves on; customer satisfaction is very important to us.

Please, could you kindly take a moment to send a copy of your review and contact details to franschhoek@hussargrill.com so that we may get in touch with you directly to address your concerns.

Sincerely,
The Hussar Grill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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