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Mchenchef
Erkrath, Germany

Excellent location and staff

5.0 of 5 bubblesReviewed 07 Apr 2024via mobile
We have been there for 6 nights, and it was beautiful. Friendly and attentive staff, ecxellent breakfast as wenn as dinner menue, good wines and an exceptional environment, calm and really lovely, far away from any noise. When we compare this to the places we have been, definitely a very good experience we suggest to share. Let me highlite again the staff, that is very accommotdating which is not already adjuncted to a hotel like this. So a good place to come back.
Date of stay: April 2024
Trip type: Travelled as a couple
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All reviews eco pool food and wine rooms are beautiful beautiful location private pool wine tram aubrey mountains sauna winelands setting relaxation fireplace scenery cottage
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1 - 6 of 494 reviews
Reviewed 20 January 2024 via mobile

The gardens are wonderful and beautifully maintained. Staff and service absolutely excellent. Our room was fantastic — loved the outside shower! Only negatives are: evening meal was disappointing - we ate so well at truly great restaurants nearby (fine dining at Babel, and Tokara, great pizzas at Alloroa) that out one night eating in was poor by comparison. Breakfasts were very good, though. Also, noise from building works on the estate spoiled the ambiance. Much better on Saturday when worked had stopped!

Room tip: Eat out in the evening
Date of stay: January 2024
Trip type: Travelled as a couple
Thank tom_davy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 April 2023

Well this is an odd review because the rooms are amazing. Probably one of the nicest rooms we have ever stayed in. But, it was advertised with a private pool, which turns out to be a plunge pool, and which is absolutely freezing cold and unusable. The mist and fog that obscured our view are to be expected in the autumn and are the reason that we booked the package with wine tasting so that we had an activity. Also the hotel boasts of its 2 pools. The pools, it turns out, are 2 small plunge areas and a nature lake that is not accessible at this time of year. We were given our vouchers for the wine tasting but told to book an external taxi to get there. We had presumed that this was an onsite facility but went on to book a taxi at our own expense. Upon arrival we were told that the wine tasting was closed that day. Our return taxi was not due for an hour so we had to pay for food and wine in the cafe which then was closing, so we waited in the rain and cold outside. We did discuss this with the staff and expected some sort of compensation, but were told that the wine tasting was just a gift. Given that this was part of our package, I can only assume that if we had not had a bed, the same excuse would have been given. This is a beautiful establishment but it needs to be sure that guests receive what they have booked.

Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank autisticviews
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 March 2023 via mobile

Angala surpassed our expectations from its stunning secluded yet central location under the mountains to its beautiful rooms and absolutely delicious food. But what stood out most for me was the friendly staff and their attitude towards making our stay a memorable occasion. They went out of their way after a slight mishap occurred with a birthday cake for me and went above and beyond what would be expected. Another lucky guest got a taste of the cake but to amend for the error that occurred they upgraded us to their best suite free of charge and was very apologetic. Aubrey and his staff truelly represents south african hospitality. Thank you for a wonderful weekend.

Date of stay: March 2023
Trip type: Travelled as a couple
Thank Khamisa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 March 2023

We had the best time at Angala. We arrived later on Tuesday evening and the friendly staff checked us in and then offered us the option to order a cheese plate to our room which was so convenient after a long day. Breakfast the next day was yummy and they were great about ordering a shuttle service to the wine tram as we didn’t have a car. The staff were so nice to chat to and the setting was beautiful. Highly recommend staying here!

Date of stay: March 2023
Trip type: Travelled with friends
Thank O2240PJdanielles
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 January 2023 via mobile

A beautiful hotel in a spectacular setting a and a short drive from lots of vineyards and also the Franschhoek wine tram. The staff were really friendly and helpful and the food was great. Such a relaxing and luxurious stay. We would thoroughly recommend a visit.

Date of stay: January 2023
Trip type: Travelled as a couple
Thank jamielL4850QK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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