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feeling the world differently
London, United Kingdom

Amazing rooms and views but be careful about what you book.

2.0 of 5 bubblesReviewed 16 Apr 2023
Well this is an odd review because the rooms are amazing. Probably one of the nicest rooms we have ever stayed in. But, it was advertised with a private pool, which turns out to be a plunge pool, and which is absolutely freezing cold and unusable. The mist and fog that obscured our view are to be expected in the autumn and are the reason that we booked the package with wine tasting so that we had an activity. Also the hotel boasts of its 2 pools. The pools, it turns out, are 2 small plunge areas and a nature lake that is not accessible at this time of year. We were given our vouchers for the wine tasting but told to book an external taxi to get there. We had presumed that this was an onsite facility but went on to book a taxi at our own expense. Upon arrival we were told that the wine tasting was closed that day. Our return taxi was not due for an hour so we had to pay for food and wine in the cafe which then was closing, so we waited in the rain and cold outside. We did discuss this with the staff and expected some sort of compensation, but were told that the wine tasting was just a gift. Given that this was part of our package, I can only assume that if we had not had a bed, the same excuse would have been given. This is a beautiful establishment but it needs to be sure that guests receive what they have booked.
Date of stay: April 2023
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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All reviews eco pool food and wine rooms are beautiful beautiful location private pool wine tram aubrey mountains sauna winelands setting relaxation fireplace scenery cottage
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Reviewed 27 March 2023 via mobile

Angala surpassed our expectations from its stunning secluded yet central location under the mountains to its beautiful rooms and absolutely delicious food. But what stood out most for me was the friendly staff and their attitude towards making our stay a memorable occasion. They went out of their way after a slight mishap occurred with a birthday cake for me and went above and beyond what would be expected. Another lucky guest got a taste of the cake but to amend for the error that occurred they upgraded us to their best suite free of charge and was very apologetic. Aubrey and his staff truelly represents south african hospitality. Thank you for a wonderful weekend.

Date of stay: March 2023
Trip type: Travelled as a couple
Thank Khamisa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 March 2023

We had the best time at Angala. We arrived later on Tuesday evening and the friendly staff checked us in and then offered us the option to order a cheese plate to our room which was so convenient after a long day. Breakfast the next day was yummy and they were great about ordering a shuttle service to the wine tram as we didn’t have a car. The staff were so nice to chat to and the setting was beautiful. Highly recommend staying here!

Date of stay: March 2023
Trip type: Travelled with friends
Thank O2240PJdanielles
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 January 2023 via mobile

A beautiful hotel in a spectacular setting a and a short drive from lots of vineyards and also the Franschhoek wine tram. The staff were really friendly and helpful and the food was great. Such a relaxing and luxurious stay. We would thoroughly recommend a visit.

Date of stay: January 2023
Trip type: Travelled as a couple
Thank jamielL4850QK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 September 2022

We only stayed one night, but wish we could have stayed forever! The private cottage and entire property are absolutely gorgeous. This hotel feels like a private oasis. So cozy and gorgeous views make this hotel a must visit!

Date of stay: September 2022
Trip type: Travelled as a couple
Thank MauraD1988_
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 July 2022

We stayed here with some friends. Excellent location. although you have to drive in to Franschhoek. The rooms are more than comfortable and give you an excellent quality sleep.
Showers are large. Only the breakfast should have a little more variety.

Room tip: Ask for a room with a fireplace in winter
Date of stay: July 2022
    • Value
    • Sleep Quality
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1  Thank miles28
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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