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Protea Hotel by Marriott Franschhoek
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Savings alert! 10% below average rates

The price you found is 10% lower than this hotel's average rate of US$231/night.

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Savings alert! 14% below average rates

The price you found is 14% lower than this hotel's average rate of US$163/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (57)
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All reviewshussar grillsecure car parkbeautiful hotellocked gateincluded in our ratecentral courtyardboutique feelwine tramsaturday marketwould highly recommend this hotelthe main streetrestaurants and barsthe ground floorart galleriesrooms are spaciouscape townperfect location
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14 - 19 of 57 reviews
Reviewed 11 February 2018 via mobile

Loved this hotel! rooms are situated around a small courtyard with a pool. rooms are bright and airy and shower is huge!!
Staff are really helpful and did our on line check for us as well as arranging airport transfers. on site restaurant is also excellent for breakfast and dinner. Highly recommended.

Stayed: February 2018, travelled as a couple
Thank maddiePortsmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JRJennyJR, General Manager at Protea Hotel by Marriott Franschhoek, responded to this reviewResponded 12 February 2018

Dear Maddie,

We are delighted to have been your chosen hotel during your recent stay in Franschhoek. It was
truly a pleasure to serve you.

We appreciate your business and value your honest feedback. Your comments have been shared with
the hotel team as a critical way of understanding how we can continue to deliver exceptional service
to guests like you.


Thank you for staying at the Protea Hotel Franschhoek and we hope you choose to create more memories with
us whenever your travels bring you back to Franschhoek.

Sincerely,
Jennifer Reichgelt
General Manager
Protea Hotel by Marriott Franschhoek
gm@phfranschhoek.co.za
+27218763012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2018

Arrived in Franschhoek with no accommodation booked and the Protea was recommended to be by a friend, who is also a travel agent. Very quaint pleasant quiet hotel. Nice rooms. Very clean and up to date. I stayed in the courtyard around the swimming pool. Not noisy at all. Hussar Grill is just the other side of the courtyard and the centre of franschhoek is a mere hop skip and a jump away. Only downside is there is no view of the mountains, but i don't think you would get that anywhere in town. Breakfast freshly cooked and great coffee.

Room Tip: Courtyard/pool rooms have easy access but are still quiet. Very nice comfortable room.
  • Stayed: January 2018, travelled solo
    • Location
    • Rooms
    • Service
Thank Tamsin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this reviewResponded 8 February 2018

Dear Tamsin B

We are delighted to have been your chosen hotel during your recent stay in Franschhoek. It was
truly a pleasure to serve you.

We appreciate your wonderful review and value your honest feedback. Your comments have been shared with
the hotel team as a critical way of understanding how we can continue to deliver exceptional service
to guests like you.


Thank you for staying at the Protea Hotel Franschhoek and we hope you choose to create more memories with
us whenever your travels bring you back to Franschhoek.

Kind Regards
Management and TEAM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2018 via mobile

This is a brand new hotel Marriott category one. Thanks to pleasant colonial design tasteful planting and friendly enthusiastic and pleasant young staff this hotel punches above its weight. Great location makes everything walkable . The courtyard design built around the small pool area and garden is very pleasant and quiet. Highly recommend this gem. Also secure car park attached.

Stayed: February 2018, travelled as a couple
Thank honestbetty2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this reviewResponded 3 February 2018

Dear honestbetty2016

Thank you very much for taking the time to rate and review your recent stay with us at the Protea Hotel by Marriott Franschhoek!

Every process is aimed at Providing you with an unforgettable experience and by reading your wonderful feedback, we are indeed delighted to hear that you have enjoyed your stay with us.

Once again, thank you for your valued feedback and we look forward welcoming you BACK at the Protea Hotel by Marriott Franschhoek.

Kind Regards
Management and TEAM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2018 via mobile

Franschhoek is a must stopover for any visits to Cape Town and its surroundings. An idyllic setting for a relaxing break, it boasts incredible scenery, walks, places to eat and of course the wine trams and tasting.

The Protea Hotel Franschhoek is the ideal place to stay. Set in the heart of the town it's in the perfect location for getting about without having to travel too far, with hotel parking on site.

The hotel itself has been recently decorated. A modern, but classic style, which feels fresh and calming. We stayed for 2 nights with family in December 2017. Having stayed in our own room and visited a few of the others I can say the rooms are spacious and well maintained.

The staff were friendly, polite and welcoming. The rooms surround a central courtyard with seating areas, tables and the pool.

The food on site is fantastic. Breakfast in particular was a stand-out. The adjoining Hussar Grill restaurant, which is part of the hotel, offers a great menu.

We had a fantastic time, and if we come back would definitely be staying again.

Stayed: December 2017, travelled with family
Thank Dilen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this reviewResponded 30 January 2018

Dear Dilen P

Thank you for choosing the Protea Hotel Franschhoek for your recent travels to Franschhoek.

Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.”

Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

Kind Regards
Management and TEAM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2018

We were spending a few days in Franschhoek and had been recommended the Protea Hotel by Marriott Franschhoek, which we were told had been recently refurbished. The hotel is ideally located on the main road of the town with plenty of parking available for guests. The hotel is quaint and the staff were friendly and had even noted that it was the birthday of a member of our group! The hotel has been completed to an excellent standard and looks well maintained.

We had booked a family room which includes two large interconnected rooms. The first thing my son noted was the huge bathroom with a tub and shower. Rooms are spacious and very comfortable with the usual amenities of tea, coffee, safe, desk etc. To by husbands delight, the AC was very efficient and cooled the room down very quickly.

Our room overlooked the pool and hammock area which is a nice place to relax in the late afternoon and oversee the children swimming.

The staff throughout the hotel and the restaurant were very attentive to our needs, the manager even came to check that we had settled in well and if we needed anything else.

We had booked a table at Hussar Grill which is a steak restaurant within the hotel. We all ordered steak (which was cooked to perfection) and a number of sides (creamed corn was amazing).

We ordered a selection of desserts all of which were excellent! You must try the cheesecake and Molten cake when you visit! The Molten cake is the best I have ever tasted!

Breakfast was offered in the morning with a selection of fresh fruits, cereals, pasties and hot food which to my delight changed on a daily basis!

Overall, the hotel was great, staff were very helpful and food was amazing! Would definitely stay there again!

  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Alina206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this reviewResponded 30 January 2018

Dear Alina206

We are delighted to have been your chosen hotel during your recent stay in Franschhoek. It was
truly a pleasure to serve you.

We appreciate your business and value your honest feedback. Your comments have been shared with
the hotel team as a critical way of understanding how we can continue to deliver exceptional service
to guests like you.


Thank you for staying at the Protea Hotel Franschhoek and we hope you choose to create more memories with
us whenever your travels bring you back to Franschhoek.

Kind Regards
Management and TEAM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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