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Reviewed 17 July 2016

Their staff and the brochures has to reflect all the rooms and not the Village only which was why my travel agency suggested and booked me in that hotel. There was water everywhere because of the construction work and it was also very dark from my room to the dining area.

  • Stayed: July 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Lm M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marinda T, Owner at The Fairview Collection, Tzaneen, responded to this reviewResponded 28 July 2016

Dear Guest
We appreciate your feedback, and appologise dearly for the inconvenience of the constructions site, it should have been demarcated. We will attend to the matter immediatelly
Kind regards
Marinda Thomas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2016 via mobile

I have stayed at this establishment many times before. The staff are always friendly, the food is amazing and the rooms are fantastic. Some of the rooms are a bit older and less modern but the quality of the linen etc is superb. Nothing is ever to much for the stunning reception staff. Well worth a visit

Stayed: July 2016, travelled on business
Thank DayTrip238292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marinda T, Owner at The Fairview Collection, Tzaneen, responded to this reviewResponded 28 July 2016

Dear Guest
Thank you very much for your honoust response, it is highly appreciated
Kind regards
Marinda Thomas

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Reviewed 3 July 2016

I had stayed at the Fairview Village on recommendation from another hotel that did not have availability. I was pleasantly surprised at the the service and quality of the entire establishment. Even though I stayed in the economy room it was neat and tidy. The only problem was there was no water to shower with in the morning that spoilt my stay. I was refunded 50% for the cost of the accommodation however.

  • Stayed: June 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank jayant_mistri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marinda T, Owner at The Fairview Collection, Tzaneen, responded to this reviewResponded 28 July 2016

Dear Guest

Thank you very much for your response. Thank you for understanding the situation and excepting our compensation.

Kind regards
Marinda Thomas

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Reviewed 28 June 2016

Well placed and accessible. I slept but had problems with the blankets. They could not cover the whole of my body hence i struggled the whole. The beds were small. Room allocation should be with accordance with the person who booked

  • Stayed: June 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank P7232FKdonalds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marinda T, Owner at The Fairview Collection, Tzaneen, responded to this reviewResponded 28 July 2016

Dear Guest
Thank you for your repsonse and please accept our appologies for the challenge that you had with the beds and bedding. Please make a point of mentioning the situation when you make a future booking so that we can make sure that you are comfortable during your next stay.
Kind regards
Marinda Thomas

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Reviewed 17 June 2016

Excellent service , I was quite impressed with the way I was welcomed at reception by Nancy. The service was very impressive and the location of the hotel is quiet and good for someone wanting to work

  • Stayed: May 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 690francinam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marinda T, Owner at The Fairview Collection, Tzaneen, responded to this reviewResponded 28 July 2016

Dear Guest
Thank you for your kind review, We will forward your special mention towards reception ! Kind regards
Marinda Thomas

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