This is my second time here and I’ll never come back. Hotel is beautiful don’t get me wrong.
But the people at the front desk... all of them... just suck. So cold, so unfriendly and like snotty...
I heard another guest getting in to the elevator say something similar. BOTH times I’ve been here they don’t even ask you how your stay was when you’re checking out or how was everything.
When you need something or ask for something you feel like you’re bothering them.
Guest service is everything and it just makes you not want to give them your money.
Unfortunately, I happen to work at a very nearby wedding venue and came to check out where many of my clients stay and ask about. I can no longer recommend this hotel just left such a bad taste.
You’re in hospitality ladies... PRETEND to care if you have to. What a shame.More
- Free Wifi
- Free parking