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Review of The Breakers

Front of House
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Front of House-2 Fall at The Breakers
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Excellent
20 reviews
Front of House
Front of House-2
Fall at The Breakers
House
House - Street Shot
Welcome to The Breakers
New Rockers on the Front Porch
House - Street Shot 2
House - Street Shot 3
House - Street Shot 4
House - Street Shot 5
Front of House-3
Side Porch Wicker
Side Porch Wicker
Side Porch Wicker
Front Porch Wicker
Top Back Deck
Side Deck
Garden-1
Garden-2
Front Garden
House Back
Porch - 1
Porch - 4
Porch - 2
Side Porch
Ocean View
Ocean View from Back Top Porch
Hallway
Front Parlor
Dining Room
Back Parlor
Side Kitchen
Back Kitchen
Dogwood Bedroom - 1
Dogwood Bedroom - 2
Ivy Bedroom
Gardenia - 1
Gardenia - 2
Magnolia - 1
Magnolia - 2
Peony - 1
Peony - 2
Bedroom - Peony 3
Rose - 1
Rose Bedroom - 1
Rose - 2
Wildflower - 1
First Floor Bedroom
Wildflower - 2
Ivy Bathroom
Bathroom
Bathroom
Ivy Bathroom
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Overview
Holiday Rental House -
8 Bedrooms, 9 Bathrooms, Sleeps 23
Cape May, Cape May County, New Jersey

Reviews from our community

Excellent - based on 20 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Tina-Ray...
New York, New York, United States
1 review
“Charming large home but...”
Reviewed 16 September 2012 for a stay in August 2012

My parents, brothers, sister, in-laws, and nieces and nephews stayed at the Breakers in August 2012 and, overall, our stay was very special. The location of the house is perfect (in walking distance to the beach and Washington Street Mall) and its size, with its two kitchens and many bedrooms and bathrooms, is great for a large extended family like ours. Unfortunately, the house was not clean. Upon our arrival we found bugs in the beds and kitchen cabinets. There were stains on the mattress pads, which we had to wash ourselves. The house was very dusty and not well vacumed. Coffee was left in the coffee maker and carafe.

It seems that management wants to rely on the tenants to clean rather than the cleaning people they pay. And while we left the house in better condition that we received it, Management tried to accuse US of not cleaning it well, likely to try to keep our security deposit. I would recommend visiting the house before you book; hopefully this review will enstill some change and ensure that management better oversees the housekeepers.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location and size.
Liked least: Not clean
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Sep 2012
Every service provider's number, including those of the property manager, professional cleaners and real estate company, is clearly noted in the house book. In addition, the lease includes the real estate company's contact information. Any and all comments are welcomed, encouraged and expected upon entry if inappropriate conditions are found so immediate action can be taken to rectify the situation and provide for the vacation anticipated. In addition, the house is inspected prior to all incoming tenants following the professional cleaning by a supervisor. Furthermore, a local linen service changes all mattress pads between tenants. It is highly unfortunate that the issues described were only brought to the management's attention once an attempt was made to hold the security deposit given the deplorable condition of the house found by the property manager and professional cleaning service upon the tenants' departure at week's end. The lease clearly spells out the expectation that the house be left neat, clean and in good repair in order for full return of the security deposit. It is certainly an option for tenants to secure independent cleaning services to meet this expectation. Despite the owner's satisfaction upon investigation that the house was initially delivered in excellent condition but returned in a much less than satisfactory condition, the security was returned in full, giving the tenants the benefit of the doubt, personally absorbing the cost of an expansive cleaning as well as professional steam cleaning in order to return the house to its original excellent condition.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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